WERNER RESTORATION SVC INC
About us
Werner Restoration Services was established in 1988 by Ken and Teresa Werner. Ken had several years of experience in restoration when he and his wife began working out of their home. What started as a small operation out of their home in 1988 has since grown into a multimillion dollar operation located in Colona, IL. Werner Restoration Services is the largest restoration company here in the Quad Cities, with over 35 full time employees, a 13,000 square foot climate controlled warehouse and the latest in restoration technology such as the Fireline Odell Electronics cleaning system and ultrasonic. We pride ourselves on being family owned, quality workmanship, and fair prices. We receive our business through word of mouth and we have a great reputation for being fair and honest. We are experienced in residential projects as well as commercial projects. We have performed services for banks, churches, fire departments, commercial buildings, restaurants, bars, daycares, and every type of residential property as well. Whatever the size of your disaster, rest assured that we can handle it all. We are open 24 hours a day, 365 days a year and we employ a staff that has a combined experience of over 150 years in the restoration industry. We have an A+ rating with the Better Business Bureau, we are active members with the Quad City Chamber and serve on a number of boards and organizations throughout our community. We are also an industry certified firm with the IICRC and a proud member of DKI (Disaster Kleenup International).
Business highlights
Services we offer
Carpet Cleaning, Content Cleaning and Storage., Duct Cleaning, Fire Damage Repair, Smoke and Odor Removal, Water Damage Repair
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 38% | ||
| 13% | ||
| 13% | ||
| 13% | ||
| 25% |
For what it was it was okay in terms of pricing it's just the job they did was reprehensible.
This was projected to be a five to six week project that turned into six months.
They were here everyday, they were here early.
I would not recommend them to anybody.
They left several hundred pounds of drywall dust and muck and all the stuff all the construction materials in our vents. Yeah we had to have it professionally cleaned out and that was another $1800 right there.
"Thank you for taking the time to post a report! We appreciate your business!"
"We do apologize for any inconvenience that this may have caused you. We strive to always be accountable, dependable, and to provide exceptional service. We hope to have the opportunity to prove this to you and earn your business back in the future."
"Thank you for your report. It was a pleasure doing business with you!"
"We appreciate the trust that you had in our company on restoring your home. We are glad that you are overall pleased. We appreciate the feedback so that we can continue to work on our processes that will ensure 100% satisfaction with all our customers. If we have the opportunity to prove our improvements to you, we will ensure that you are completely satisfied!"
"Thank you for your report! We stand by what we say and it was a pleasure doing business with you!"
NOT at all satisfied, Promised a rep to do final punch list and also a final inspection...did neither.
I wouldn't recommend and will never use them ever again.
"We respectfully disagree with the claims this member has made. We regret that this member was not satisfied, but understand that unfortunately we cannot please everyone. We do appreciate the feedback as we continue to strive to improve. We realize that every company can improve."
"We do apologize for any scheduling misunderstandings and any inconvenience that this may have caused you. We strive to always be accountable, dependable, and to provide exceptional service. We appreciate the feedback so that we may become a better company. Please read our other reports for a more accurate representation for our quality of work and reputation."
Licensing
State Contractor License Requirements
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