Suburban Mitigation Specialist

"Suburban Mitigation apologizes for any confusion regarding the situation that took place at [Member Information Removed] The allegations against us are however, false. These statements are misleading and borderline libel. We were contacted by the Home inspector and provided information of the homeowner along with Realtor info. We contacted the listed homeowner and we were hired by her. Suburban Mitigation received payment In full via credit card over the phone and scheduled an install date. We then were advised to contact the realtor for access to the home. At no point were we advised that an estate sale set up would be taking place. We arrived at the property at 9am, and were let in by the real estate agent. At this time we started to work. It wasn't until 1pm that we were contacted by a very upset Realtor stating we were not supposed to be at the property! This became very confusing, so we immediately explained who had contracted us and that we had been paid in full. What we figured out was the lady that hired us, whom stated she was the owner, was actually the buyer and had not yet taken ownership of the property. Suburban Mitigation followed all proper install guidelines for this home, and Mitigation was completed. As for accessing a property illegally, doing a hack job, or acting in a non decent manor, those allegations are false. We stand by the integrity of our company. We would never force our way into a home or perform work we were not contracted to do. We were hired, let in to the property, paid in full, and proceeded to do work we were contracted to do. These statements against us were made by an irate and verbally abusive individual. We again apologize for any inconvenience or misunderstanding. Leo Perez"