Chicago Clock Company & Gifts, Inc.

About us

For the past 100 years Chicago Clock has continued to service the Chicagoland area! Providing sales and service for clocks and watches from the world's finest clock and watch makers including Howard Miller, Chelsea, Rhythym, Sligh, and Seiko. We provide authorized sales and service for all popular brands such as Skagen, ESQ Watch Co., Kenneth Cole, Anne Klein, Hamilton, Beyberk, Sligh, Hermle, LaCrosse, Kit-Cat, and Sessions. We have over 1,000 clocks on display! Come see our collection of fine products, such as: • Grandfather Clocks • Antique Replicas • Mantel Clocks • Melody In Motion Clocks • Nautical Clocks • Alarm Clocks • Furniture Clocks We offer free in-store estimates on all clock and watch repairs. We also install watch batteries while you wait, make house calls for grandfather clocks, and offer a factory warranty for all major brands. We've been in business since 1917 and welcome you to visit one of our four Chicagoland stores to help celebrate our 100th anniversary. For your convenience, we have locations in Clarendon Hills, Orland Park, Palatine, and Chicago!

Business highlights

108 years of experience

Services we offer

ANTIQUE APPRAISAL AND MOVING, CLOCK MOVING AND SET-UP SERVICES, EXPERT REPAIR OF ALL TYPES OF CLOCKS, FREE DELIVERY ON MOST GRANDFATHER CLOCK ORDERS, HOWARD MILLER SALES AND SERVICE, ONSITE SERVICE, WATCH BATTERY REPLACEMENT WHILE YOU WAIT, WATCHES AND MUSIC BOXES. NEW CLOCK SALES

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.861 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
3%
2
3%
1
0%
Showing 1-25 of 61 reviews
Dale B.
Sep 2019
5.0
Yes, I recommend this pro
$1,000
One only need to oiling, the other need to have the entire movement taken out and rehab.
Response from Chicago Clock Company & Gifts, Inc.

"Thank you so much for the positive review. We look forward to servicing your clock needs in the future. Your repair will have a one (1) year in home warranty. Have a great weekend. Chicago Clock Company, Inc. Family Owned Since 1917"


Roger G.
Mar 2019
5.0
Yes, I recommend this pro
Cost would be more than watch is worth
Response from Chicago Clock Company & Gifts, Inc.

"[Member Name Removed], Thank you for your feedback! Yes, sometimes the cost to fix a watch or clock exceeds the actual value of the piece itself; depending on the age, make and model of the piece. We hope you are more than satisfied with your repair and look forward to working with you again in the future! Sincerely, Your Chicago Clock Company Team"


Gary O.
Jan 2019
5.0
Yes, I recommend this pro
Terrific ! My wife put in new batteries in the clock but the chime was still off by three hours. I brought the clock in to be looked at. The gentlemen took the clock in the back and indeed it was the battery. However, when you replace the battery in the clock you need to set the clock to ten minutes to six. You never turn the clock hands counter clockwise. Once he did that the clock works perfectly ! The gentlemen gave me written directions for what to do when you change your clock's batteries. The batteries should be changed once a year. The best part is that he did not charge me for the service.
Response from Chicago Clock Company & Gifts, Inc.

"Thank you for taking time to give your feedback! We appreciate your patronage and look forward to assisting you again in the future."


Roger B.
Jun 2018
5.0
Yes, I recommend this pro
$100
Successful

John B.
Apr 2018
5.0
Yes, I recommend this pro
Great job, very personal, specific maintenance discussion, really nice people
Response from Chicago Clock Company & Gifts, Inc.

"Thank you so much for your positive review. We look forward to servicing all your clock needs in the future. If we can be of further help please let us know. Thank you again!"


Mary D.
Mar 2018
5.0
Yes, I recommend this pro
Went very well. The repair person showed up on time, and explained what he was doing. He gave me a tutorial on how to use my clock, which I had inherited from my grandmother.

Thomas L.
Nov 2017
5.0
Yes, I recommend this pro
$248
Everything was excellent - timeliness, results, courteous (you have them into your home, so you don't want just anyone). These guys are cheap, but you get what you pay for. I would definitely recommend them for this kind of work.
Response from Chicago Clock Company & Gifts, Inc.

"Thank you so much for the positive review. We look forward to servicing your clock needs in the future. Have a great weekend."


William H.
Oct 2017
5.0
Yes, I recommend this pro
$100
Great very proffessional and thourough
Response from Chicago Clock Company & Gifts, Inc.

"Thank you very much for your positive review. We look forward to servicing your clock in the future. Have a great day."


Betty E.
Aug 2017
5.0
Yes, I recommend this pro
$100
Fine. There are not a lot of providers for this service so it took a little while but they were upfront about that.
Response from Chicago Clock Company & Gifts, Inc.

"Thank you for you positive review. We look forward to working with you in the future. Remember to have your clock service about ever three years. Have a great weekend."


Joseph F.
May 2017
5.0
Yes, I recommend this pro
$950
Excellent job.
Response from Chicago Clock Company & Gifts, Inc.

"Thank you so much for taking the time out of your day to post the positive review. We look forward to servicing your clock needs in the future. Have a great Holiday weekend."


Frank R.
May 2017
5.0
Yes, I recommend this pro
$100
Excellent job!

Barbara F.
May 2017
5.0
Yes, I recommend this pro
$35
They repaired it right on the spot. They were very efficient. They were very patient, cordial, and polite.

Katherine K.
Feb 2017
5.0
Yes, I recommend this pro
They came out to the house to repair our clock. They guy that came out knew what he was doing. He was professional, efficient, and worked quickly. He also gave us some good recommendations. An overall good experience.

LINDA J.
Jan 2017
5.0
Yes, I recommend this pro
$850
They were expensive, but I wouldn't let anybody else to touch the clock. We would use them again as we have used them multiple times.

Gail G.
Nov 2016
5.0
Yes, I recommend this pro
$120
Excellent job - I'd give them more stars if possible. Right from the beginning there was good customer service - a call to tell me the time frame they were coming one business day prior to arriving. They then called the day of to let me know what time they would be there. Chris and his helper were extremely knowledgable. My clock was from a kit my father made years ago so it wasn't exactly a standard clock. Chris was able to put everything together but then the music wasn't playing every quarter. With persistence he was able to get it going along with hearing the hourly strikes. Chris didn't give up and I appreciate him trying to get it running, saving a trip from it having to be brought into the shop. I am so happy to have this going.

Joseph F.
Nov 2016
5.0
Yes, I recommend this pro
$950
Sadly it couldn't be easily repaired. We had a choice of having the original clockworks taken out to be rebushed or buying a brand new clockwork by the original manufacturer. To be rebushed would take at least five months. To replace new would take three months but cost a little more. We decided to go with the new clockworks and are in the waiting process.

Ann O.
Oct 2016
5.0
Yes, I recommend this pro
$225
Took about 5 weeks longer than original time estimate but clock works beautifully.

Joseph C.
May 2016
5.0
unknown

JAN H.
Mar 2016
5.0
Yes, I recommend this pro
$30
unknown

Ellen S.
Mar 2016
5.0
Yes, I recommend this pro
$100
unknown

Billie R.
Mar 2016
5.0
Yes, I recommend this pro
$100
unknown

Gail K.
Mar 2016
4.0
Yes, I recommend this pro
$65
Provider performed service as I waited.  You can buy your own watch batteries but it is not advisable to open the watches yourself and replace, so I used these professionals which I believe charged a little bit more for the batteries but nothing outrageous.

RAYMOND N.
Feb 2016
5.0
Yes, I recommend this pro
$350
Took several weeks for repair to bee completed , but clock has worked perfectly ever since.

PAUL M.
Feb 2016
5.0
Yes, I recommend this pro
Rich G. arrived on time to set up our grandfather clock. He took the time to explain in detail the operation of the clock and it's parts and mechanisms. He answered all our questions, thoroughly and very informatively.
Response from Chicago Clock Company & Gifts, Inc.

"Thank you so much for the wonderful review. Rich and the rest of the Chicago Clock team will be excited to hear that you were pleased with our service. Thank you, Jason Matthiesen President"


Robert W.
Jan 2016
5.0
Yes, I recommend this pro
$700
We had a grandfather clock that had not run in years.  They came and explained the options we had in getting it to run.  We chose what we thought would keep our clock running for years.  So far everything is running fine.
Response from Chicago Clock Company & Gifts, Inc.

"Thank you for the fantastic review. It is always our goal at Chicago Clock Company to receive positive reviews. Our Team will be thrilled to hear you were satisfied with our service. Thank you, Jason Matthiesen President"

Showing 1-25 of 61

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Chicago Clock Company & Gifts, Inc. is currently rated 4.8 overall out of 5.
Chicago Clock Company & Gifts, Inc. accepts the following forms of payment: CreditCard
Yes, Chicago Clock Company & Gifts, Inc. offers free project estimates.
No, Chicago Clock Company & Gifts, Inc. does not offer eco-friendly accreditations.
No, Chicago Clock Company & Gifts, Inc. does not offer a senior discount.
No, Chicago Clock Company & Gifts, Inc. does not offer emergency services.
No, Chicago Clock Company & Gifts, Inc. does not offer warranties.

Contact Information

431 Ogden Ave, Clarendon Hills, IL 60514

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