I tend to find all of my service providers on Angie's List, and as a result, I rarely have a bad experience. For this reason, my reviews tend to be positive. This is the first time that I wish Angie's List had some sort of "A+" category, so that I had a way to set Yamane's team in a category by themselves. Once I understood the magnitude of the demolition and repair work that would be required on this job, I was extremely worried about finding a general contractor who was both competent and ethical. I'm happy to say that Yamane and his team exceeded my expectations in absolutely every respect. First, Yamane's work is simply outstanding, and well beyond professional and competent. Yamane's self-imposed standard of excellence and meticulous attention to detail renders his work extraordinary. Our finished shower is not only functional, but also beautiful. Given the constraints of space and layout within which Yamane was working, this is no small achievement. I have never experienced a professional who was in such consistent contact with us as was Yamane. I heard from him 3 to 4 times per day, and I was informed of all problems or obstacles as soon as they arose. Yamane was extremely communicative, and his work was all transparent - he was completely open about costs and labor, and we felt fully apprised of all details of the job. Yamane went out of his way to save us money, to give us extraordinary craftsmanship at a reasonable price, and to deliver his product within the limitations imposed by the existing bathroom layout. His team was punctual, responsible, and professional. They always arrived on time, and on the single day that they faced an unavoidable delay, they stayed late the following day in order to remain on schedule. Moreover, his team went well "above and beyond" - as just one example, his plumber checked not only the shower after his work was completed, but also the tub and toilet in that bathroom, thereby discovering (and repairing!) a toilet leak. Finally, Yamane and his team cheerfully worked around my 3 preschoolers, my cats, the neighbor's children, my visiting parents, and all the general chaos that goes along with a house full of young children. They were friendly, and yet always kept the safety of my children foremost in their minds. A final word about price - I don't know if someone else would have completed this job for less money, although I suspect that we could have found someone who would be willing. However, I am completely confident that we could not have found a better VALUE for our money. For us, the issue was not price per se, but the dollar-for-dollar value of having the job performed competently and correctly, thereby saving us additional costs and problems down the line. Yamane and his team exceeded my expectations in absolutely every respect. I cannot possibly recommend him as highly as I would like to, except to say that Yamane changed my opinion of general contractors. He is a careful, meticulous, ethical, highly skilled craftsman who sets (and exceeds) his own standards.