XPERT FLOOD CONTROL INC

The work was done when they said it would be done. Completed very professionally and we have had several heavy rains since then with no sewer backup in our basement in Chicago.

I left a voice message to request an appointment for basement seepage evaluation. I greatly appreciated that someone called me back the same day. The person who called me back requested pictures of the basement cracks before setting up an appointment. I felt that the request to email them pictures was unprofessional. No other contractor I have ever contacted has made such request. I decided not to pursue trying to set up an appointment.

They checked our flood control system and said we basically needed an entirely new system which would cost around 4500. I then asked him not to check the septic tank because of the sticker shock. He said we could just replace the motor for the pump, but he greatly discouraged it. We definitely were not excited about this news and got another estimate from another company and went with them.

Went with Parks Flood control very happy

They were fast, thorough, and informative. The price was completely fair. They maintained cleanliness around the work area. They checked the catch basin as well, indicating that it was clean, possibly because all the grease was trapped in the pipes.

It went great, just like it did at our rental property that we have. They provide quality service, and most importantly a peace of mind knowing that your basement is protected. Angelica is the best, originally I was scheduled to have the system installed in march but I called her to move it to February and she made it happen right away. We've had 2 big storms since the sytem was installed and havent had any issues. If you really want your basement flooding issues resolved Xpert is the company to call.

Exceptional. Unbelievably neat. Could not tell they were there when completed. To instal you need to excavate and trench. You can not tell they were there. Equally neat and professional in electrical interface to electrical Box in finished basement.

There was a little bit of a delay in scheduling due to weather, but overall everything went great. Price was competitive, work was done all up to code and with permits, and communication was very good throughout. Our yard required lots of digging through large tree roots and I suspect the job took a bit more than they expected, but there was no additional charge.

Very well, the personnel were friendly and the system was installed in 5 days. I was worried about having to take off work during the project but they worked around my schedule so I didn't miss any time.

They had a good solution for what we wanted done. The sales man was a good guy. I didn't feel like he was handing me a line. They also fixed three cracks in the basement wall. A month or two after we had a little bit of water from a port they installed. They came right out and fixed the issue.