World Flooring & More Co

We made the mistake of hiring World Flooring for epoxy work, which they falsely claimed to be experts in yet completely messed it up. They did not have the skill to complete this work and should never have taken on an epoxy project. It appears they may have subcontracted this work but did not disclose this information to us despite us asking. Working with Radek was extremely challenging. There was poor communication throughout the project. He ignored and did not respond to our emails, texts and calls on multiple occasions. We asked to see samples and techniques of the epoxy work before and during the work and he did not provide it. There were spike marks and bubbles throughout the floors. There was sharp debris, hair, dust, and dirt embedded in the epoxy as part of the final delivery. There were cut and trip hazards throughout. The design and technique had poor quality. He left the project for 2 weeks for vacations and other jobs and we had our pets, kids, and elderly parents living in a hazardous construction zone for over a month. He also ruined the stair work that we hired him for and the returned after 2 weeks to fix it after we had to stress the urgency multiple times. We had to constantly call and text to get him to respond and finish work. We had to chase him down multiple times with no response to even sign the basic contract. He missed the planned completion and delivery date by over 4 weeks delivered a horribly unacceptable result. He did not show up on the days or times he said else would and we waited over 11hrs for him over two days. On top of all the extremely poor communication, poor craftsmanship, and delays, he never once admitted that the project was delivered with poor quality and never offered to fix at no cost. He tried to sell us a new floor as a new project costing thousands of dollars more and disregarded the bad epoxy job. He made it seem like he was giving a discount but still quoted a significantly higher amount for fixing his mess. He only seemed interested in responding to us when he knew he was going to make more money from it. They over committed, underdelivered and should never have taken on this epoxy and wood floor project. We are beyond disappointed with the low quality of service, lack of craftsmanship, and extremely poor communication we received. There was a general lack of business professionalism while working with Radek. We had to resort to firing Radek mid project and hiring another more reliable and professional company to finish the job the right way and at a lower cost that what Radek was quoting, including the free labor that he quoted. He said that he would offer a refund, but we received no money back from this business. Out of the $32K+ contract, he kept $30K+ and did not finish the work that was committed in the contract. We lost over $15k from this project. We certainly did not get what we paid for from World Flooring. Our experience with this business proved they were highly unethical and fraudulent while working on the project with us. We have detailed documentation including pictures, videos, phone logs, email and more to confirm all our experiences and feedback. Overall, this was one of the worst flooring contractors we have ever had over the past 25 years of multiple flooring projects, and we wish we had never worked with Radek and World Flooring and More.

Our floors look fabulous. Great work by Radek and team. I will definitely hire them again. Great value, great customer service and a quick install. You’re missing the boat if you do not hire them!!!!!!!

The repair went very well. He was very fast and efficient while being relatively inexpensive. The quote took the longest, but we were both very busy during that time.

Perfectly And on time

I clicked on two deals from two different companies offered through Angie's List for floor refinishing. Never heard from one of the companies, but World Flooring contacted me within a half hour. The man said he'd be in the area in a couple hours anyway and could stop by and give a quote. He had to add some money for replacing part of the floor that had a stain seep too deep, but had his people out at our house at 8 AM the next morning and they were done by 5. Very punctual, the floor looks amazing, and they even texted me pictures of the results as they were leaving the job! Great experience. Would absolutely hire them again and recommend!

Very well. This is the second time I used this service

My floors look brilliant! Expert workmanship. The team was professional, reliable and the post-cleanup was excellent. In addition, they were friendly and trustworthy.

The company was very responsive and easy to work with. They did an excellent job. Very thorough and detailed. Quality of work was exceptional and the price was fair.

Very nice. They were very knowledgeable, fast, and I'm satisfied with their service. No doubt; no question.

World Flooring & More Co did a GREAT job. They were professional, responsive, accommodating, everything! Very easy to work with and delivered as promised. The final result was excellent. They really do a good quality job. We had multiple quotes, but we went with World Flooring & More Co even though were a bit more expensive. They were highly recommended to us (condo board). At the end of the day you pay for what you get, and we did not want to sacrifice quality. We are happy with the decision we made because the tiles look great. You can't go wrong with this company. Thanks World Flooring & More Co!

Job done very well