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Williams Home Theater Design & Installation

4.9(
44
)
Acoustic Ceiling Tiles - Install - For Business, Universal Remote Control - Consolidate & Program, Acoustic Ceiling Tiles - Install,

About us

Quality, Professionalism, Passion...When it comes to getting your home theater system built from beginning to end, or your current system fixed, or upgraded, you seem to have two options these days...go with a big corporation services team, or pick the first small start-up you see in a Google search. Well I've worked for both and can tell you that they both have their fair share of frustrations for the client. I've taken all the positives from either and brought them together, and I've taken all the negatives from either and threw them out. I've applied my 18+ years of experience in the Home Theater and Technology industry and my passion for helping people bring their entertainment visions into reality to offer a service unmatched by anyone else. You now have a third option, the only option, Williams Home Theater Design and Installation.

Business highlights

Emergency services offered
19 years of experience

Services we offer

Home Theater Design & Installation, Networking, New home or building Pre-Wiring, Remote Programming, Speaker mounting, TV Mounting, Wi-Fi improvement and enhancement, existing system troubleshooting, furniture assembly/mounting, personal shopping assistance

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.944 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
2%
2
2%
1
0%
Write a review
Showing 1-25 of 44 reviews
Kerri H.
Jul 2020
5.0
Yes, I recommend this pro
$150
He was very knowledgeable, polite and efficient.
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], Thanks so much for the positive review, I very much appreciate it. It was a pleasure working with you in your home. Please let me know what I may be able to help with in the future. Thanks again. Steve Williams"

Brett M.
Jun 2019
5.0
Yes, I recommend this pro
$450
Steve was amazing. The work was flawless and both our home theater and outside patio area is spot on for sound. So the work was awesome. On top of that, Steve was extremely professional, priced very competitively and punctual. He also recommend stuff we could look to add in the future but did not force or strong arm me into doing it now. He is awesome. My sister is a realtor and was here when he installed. She was so impressed she asked for his contact info for when customers ask her for a great Audio/Visual person or company. I will use Steve again and again as we add mote to our home.
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], Thanks so much for this great positive feedback, and for posting it on all of my available platforms, I really appreciate it! It was a pleasure working with you in your home, and I’m glad you’re so pleased with the systems. I was happy to help, and will be happy to continue to help as we build onto the system. Just let me know when you’re ready for me to come back. Thanks again. Steve Williams"

Marvin M.
Feb 2019
5.0
Yes, I recommend this pro
I had Steve come in prior to my basement demolition to talk about what I wanted to be done in terms of Home Theater and Living Room options. He gave me a shopping list of what I would need in terms of components as well as options to purchase directly from him. He mentioned he would include the cost of installation materials (wires, wall plates, fasteners, splitters, etc...) in my quote. After agreeing to the scope and price, he returned after demolition to pre-wire everything prior to the drywall coming up. On that same visit, he was also able to wire the home with networking cables which wasn't agreed upon on the initial quote but I was very grateful for. 2 unplanned, separate return trips were required to remedy work done by the general construction team and requirements by the general inspector. Steve obliged and made himself available so as to not delay the overall basement renovation timeline. On the final visit, Steve spent an entire day installing and optimizing all components and walked me through the setup. I'm happy with the experience and end-product. Would hire again. Thanks
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], Thanks so much for this amazing, informative review, I really appreciate it. The recognition means a lot and is very helpful. It was a pleasure working with you in your home throughout the entire process and I’m so glad your pleased with the complete outcome. Please let me know if you need anything in the future as I’m happy to help. Thanks again. Steve Williams"

Matt J.
Nov 2018
5.0
Yes, I recommend this pro
$500
This company provides excellent quality work from beginning to end. The owner, Steve, is very professional and careful when it comes to properly and safely wall-mounting TVs of various sizes and weights. He clearly demonstrates his experience with his craft and does a very good job. The cost for getting the work done right with great communication and punctuality make Steve's services a very good value. We've used his company twice now and will continue to do so in the future for any home theater install needs that arise.
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], Thank you so much for this great positive feedback, I really appreciate it. It was a pleasure working with you in your home on both occasions, and I’m glad you’re so pleased with the service. Please let me know if you ever need anything in the future. Thanks again. Steve Williams"

KELLEY L.
Oct 2018
5.0
Yes, I recommend this pro
$400
I had an older home theater system and some components were no longer working, and an audio receiver that had died on a second system. Steve came over to look at my systems and recommended components that would work with the existing in-ceiling speakers I had. Since the system was older, he also recommended a Sonos system to stream music, podcasts, etc. We had already been using small portable speakers to do that, so we were very interested in something that could connect to our existing speakers. Steve sent a very clear and detailed list of components he recommended for each room, as well as some alternatives for pricing purposes. He is very knowledgeable and quickly answered any questions I had. I bought the components and Steve came promptly as promised and connected everything. He cleaned up many older, messy cables. The system looks and sounds great, and the cables are all nice and neatly tied. I know he can and does do much larger jobs than this, and I was happy he did such a great job with my system!
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], Thank you so much for this great positive, informative feedback, it means a lot. It was a pleasure working with you in your home and I’m so glad you’re happy with the systems. If you ever need anything in the future, please don’t hesitate to contact me. Thanks again. Steve Williams"

Steve R.
Aug 2018
5.0
Yes, I recommend this pro
Working with Steve was great. The moment I reached out via Angie's List he was responsive, gave great suggestions as to an affordable mount, and scheduled work within a matter of days, He also went above and beyond in helping to remove a very difficult floating mantle. The TV looks great now and Steve did a great job at a great price. Highly recommended.
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], Thanks very much for this great feedback, I really appreciate it. It was a pleasure working with you in your home. Please let me know if you need anything in the future. Thanks again. [Member Name Removed] Williams"

Sougato D.
May 2018
2.0
$550
He left me hanging with a bad HDMI balun, which was recommended by him. I didn’t saw any review for the product but still went ahead. The product ElementZ looses video after an hour or so. To replace the product with a new Balun, he was charging me $550 again, and when I questioned him about the price, he just stopped communicating. I had to find someone else to replace the bad Balun.
Response from Williams Home Theater Design & Installation

"[Member Name Removed], This is a rather unfair and extremely inaccurate portrayal of your experience. Please allow me to fill in the information you left out for all other Angie'[Member Information Removed] List members to read. The HDMI balun that you purchased was not the one I recommended to you. It was a cheap stripped down version that you found at Walmart. Despite the enormous discounts I gave you, you still wanted to save a little more money by getting a less than reputable product. Yes it turned out to be defective, but as I told you, I cannot honor a part that was purchased somewhere else. No business would. I cannot go back and replace a product, and redo an entire job for free when the product did not come from me. Of course this is what you expected me to do, and when you became unreasonable and quite rude, that'[Member Information Removed] when I stopped communication. And the additional labor price I gave you for returning with a new HDMI balun to be bought from me included the price of the part. I don't get these parts for free and need to charge you for them as well. Like you and everybody else, I'm just trying to make a living. I'm sorry you had this poor experience, but I hope you understand that when you buy a product from Walmart, they are liable for it, not me. Take care, Steve Williams"

John S.
May 2018
3.0
Verry messy and he did not clean up after the job
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], I sincerely apologize for a less than great experience. To leave cleaning to be done is not standard for us and is not acceptable. Cleanliness is one of the most important keys for us in delivering an amazing client experience and I'm very sorry that this was not the case at your installation. We would love a chance to make it up to you, and will gladly give a 25% discount on any services you'd like to book in the future. We would love nothing more than the chance to make it right. My apologies again, and have a good day. Steve Williams"

Doug L.
Apr 2018
5.0
Yes, I recommend this pro
Totally fantastic experience. My entire household has never connected more flawlessly. The work was highly professional, friendly and efficient.
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], Thanks so much for this great feedback, I appreciate it. It was a pleasure working with you in your home and I’m glad we were able to make such an improvement. If you ever need anything in the future, just let me know. Thanks again. Steve Williams"

Ben K.
Apr 2018
5.0
Yes, I recommend this pro
Steve was great throughout the entire process. He is VERY responsive which sets him apart from all the other installers. He was very quick to answer any detailed questions I have about the install and equipment needed to complete the job. After the initial consultation, he gave us a very detailed report of our options and prices which were very competitive. The day of the job, he arrived right on time and completed the work in a timely fashion. Very clean and placed the TV's perfectly. I would highly recommend Steve to anyone and will be using him in the future for all my TV and stereo needs.
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], Thank you so much for this amazing feedback, I really appreciate it. It was a pleasure working with you in your home and I’m so glad we were able to find an option that suits your needs. Please let me know how I can help in the future. Thanks again. Steve Williams"

Shawn B.
Mar 2018
5.0
Yes, I recommend this pro
$250
Everything went great. Steve really knows what he is doing and I would definitely hire him again.
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], Thanks so much for this positive feedback, it’s most appreciated. I’m glad you were satisfied with the work performed. Please let me know if you need anything in the future. Thanks again. Steve Williams"

Natalie G.
Mar 2018
5.0
Yes, I recommend this pro
Fast, efficient, and affordable
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], Thanks so much for this positive feedback, it’s much appreciated. Please let me know how I may be able to help in the future. Thanks again. Steve Williams"

Elizabeth M. G.
Jan 2018
5.0
Yes, I recommend this pro
$150
Awesome and courteous professionalism. Steve came earlier than scheduled, explained the mounting process, aligned the TV to my line of vision, instructed me on adjusting the TV angle and when finished, instructed me on how to access additional features such as Netflix, Amazon and my blueray DVD. His fee for the whole process is beyond reproach. After the Installation I had some questions which were promptly addressed. I highly recommend Steve for any Home Theater need. Very pleasant and efficient young man. Kudos for his professionalism and for a pain free experience. Elizabeth
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], Thanks so much for your kind words and high praise, I truly appreciate it. It was a pleasure working with you in your home. Please let me know when you’re ready to add in a soundbar, or if you need help with anything else in the future. Thanks again! Steve Williams"

Jeremy P.
Dec 2017
5.0
Yes, I recommend this pro
$350
Steve was great. He provided a customized recommendation on a great stereo system and completed a full installation of our TV and equipment. In addition to the surround sound for the TV, we also had wired speakers throughout the house that needed to also be connected into the receiver for the TV. Steve was always very prompt with his communication. He was extremely professional and very easy to work with. His quality of work is great. I would highly recommend him for anything related to TV mounting, electronics installations, etc.
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], Thanks so much for this great positive feedback, I really appreciate it. It was a pleasure working in your home and getting your system to come together the way you wanted it to. If you ever need any help in the future, please feel free to reach out to me. Thanks again. Steve Williams"

Art E.
Nov 2017
5.0
Yes, I recommend this pro
$125
I emailed Williams Home Theater last week and after amazing, helpful, attentive communication about recommended mounting brackets, and help with planning the order of remodeling work to be done, deciding to have painting done before the TV goes up and having the TV be the last thing to get done, I was finally ready. Steve came out yesterday afternoon, working with my schedule, and got right to work. He answered all of my concerns and requests, and asked his own to make sure everything got installed exactly the way I wanted. The TV is now on the wall, all wires are totally hidden, and everything is setup and working. I love it! Thanks for all of your help Steve!
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], Thank you very much for your high praise and positive feedback, it means a lot. I’m glad you were so satisfied with the entire process and with our work. When you’re ready to add the surround sound we were discussing, please let me know. Thanks again. Steve Williams"

Kathleen B.
Nov 2017
5.0
Yes, I recommend this pro
$125
The install went great. Steve was on time, friendly and very professional. He answered all of our questions and made sure he provided everything we needed. He mounted the TV quickly, cleanly, and it looks amazing. Steve was so knowledgeable, and communicated throughout the visit so well. I feel like he taught me how to mount a TV b the time he was finished. Great service!
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], Thanks so much for this great review. I truly appreciate it and am so glad you were satisfied with our work. Please let me know if you need anything in the future. Thanks again. Steve Williams"

Carolyn K.
Nov 2017
4.0
Yes, I recommend this pro
$125
Good, The TV is not working now because we couldn’t attach the antenna it would take a second visit
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], Thank you for the positive marks, I appreciate it. It was a pleasure meeting you and working in your home. However, I'd like to address your comments to clarify things for other consumers. To say that the TV is not working, is misleading. Your TV works great and is setup with your Roku which is also working. You just have no channels because the outdoor antenna isn't connected. This is out of my control and does not reflect my work. Running a line from the roof antenna into the house is not included in the TV mounting offer you purchased and should not have been expected. I did offer you advice and a plan going forward to have the cable company run the line for you, which would save you money. Having said all of that, I don't want to split hairs, I just strive for perfection. If you like, I can come back out and run the line for you at a discounted price. I want to do whatever it takes to make you 100% satisfied. Please contact me and let me know how I can make this better. Thanks very much [Member Name Removed]. Steve Williams"

Cindy B.
Oct 2017
5.0
Yes, I recommend this pro
$350
Williams Home Theater was at my house for a few hours this morning and were excellent. They mounted 3 TVs for me and setup all my video and internet equipment. Their service was incredible all around, and I was particularly pleased with how friendly and respectful they were, and how clean. They wore foot booties, cleaned up dust when they were done, and kept everything so clean while they worked. I'm a very happy customer and plan to highly recommend every chance I get.
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], Thank you so much for this great positive feedback, I really appreciate it. It was a pleasure working with you in your home and we’re so glad you loved our service. Please let us know how we can help you in the future. Thanks again. Steve Williams"

Tony S.
Oct 2017
5.0
Yes, I recommend this pro
$125
I called Williams Home Theater today in need of quick help. Their office is across the street from me and I've heard great things around the neighborhood. Steve was able to come by this evening in little notice and just left the house. He mounted my TV, ran all the wires hidden in the wall, and setup my cable box and XBOX in no time at all. Super efficient, great work, super friendly and willing to help on a time crunch. Great company!
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], Thank you so much for your positive feedback. It was no trouble at all coming by on short notice to take care of your TV and system. I’m always happy to help new clients. If you need anything in the future, just let me know. Thanks again. Steve Williams"

Eliu C.
Oct 2017
5.0
Yes, I recommend this pro
$250
Williams Home Theater was excellent. They were on time, had great prices, the work was done super quickly and efficient, and the installer Steve was incredibly knowledgeable. He answered a barrage of questions from my wife and I, gave great suggestions and recommendations, and really helped us not just mount both TVs, but design our living room and entertainment area. He also setup and secured a new wifi network to help us with internet coverage. I look forward to having them come out again for more work when we're ready to do a large audio system. Highly recommend!
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], Thanks so much for the kind words and positive feedback, I really appreciate it. We’re so glad to hear that you’re happy with our work and service. It was a pleasure working with you in your home. If you ever need anything else in the future, don’t hesitate to reach out to us. Thanks again. Steve Williams"

Kristin T.
Oct 2017
5.0
Yes, I recommend this pro
Williams Home Theater is by far and away the best company I have ever hired to do anything around our home. Steve answered the phone on the first ring when I called to inquire about mounting a flat screen TV above our fireplace. He was professional and offered suggestions to issues we were having with our WI-FI service as well. He showed up to the consultation appointment on time. He e-mailed me immediately after the consultation with an outline of the project and included links to products he recommended. Steve showed up early on the date of the appointment and worked quickly. He hustles, which is a rarity these days. In the end, the job exceeded my expectations. I am very pleased with the outcome, and will contact Steve again in the future should the need arise.
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed] Thank you so much for this feedback! This is probably one of the best reviews I've ever received. And you left it same day no less! It is truly most appreciated. Ensuring that the positive feedback you point out remains to be accurately and honestly reflected in my work is my #1 goal. It was a pleasure working with you in your home, and if you need anything in the future, please let me know. Thanks again. Steve Williams"

Adam D.
Sep 2017
5.0
Yes, I recommend this pro
$150
I needed the work done quickly and the provider was able to make time in their schedule that day to come over, evaluate, give me estimate and then get the work completed all in a probably 8 hour turn around.
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], thanks so much for these great marks, I really appreciate it. Please let me know if there is anything I can do for you in the future. Steve Williams"

Jillian R.
Jul 2017
5.0
Yes, I recommend this pro
$125
Steve did a great job. My walls are plaster, not drywall, so hanging anything on them can be very difficult. Steve was able to mount the bracket and tv with no problem. He was on time, very professional, and very efficient. Steve even installed a cable cover to hide the tv wires.
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], thank you so much for this kind, positive feedback. I really appreciate it. It was a pleasure working with you in your home, and I'm glad to hear that you're happy with the finished install. Please let me know how I can help in the future. Thanks again! Steve Williams"

Robert G.
Jun 2017
5.0
Yes, I recommend this pro
$350
Looks great.
Response from Williams Home Theater Design & Installation

"Thanks for this [Member Name Removed], I'm so glad your still happy with the TV's and I really appreciate all the positive feedback. Take care. Steve Williams"

Gail S.
Jun 2017
5.0
Yes, I recommend this pro
$387
I've been doing major remodeling during the last year and Steve turned out to be one of the best people I hired. He arrived on time and went right to work. There were a few snags, as usual, but he handled everything like a true professional and solved the problems quickly and cheaply. Honestly, I can't say enough good things about him and would, without reservation, recommend him to anyone needing his services.
Response from Williams Home Theater Design & Installation

"Hi [Member Name Removed], thanks so much for your kind words. I truly appreciate it. That bedroom wall was quite unique but it was nothing I haven't seen before and nothing I couldn't handle. Im glad your so pleased with the final outcome, thanks again!"

Showing 1-25 of 44

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FAQ

Williams Home Theater Design & Installation is currently rated 4.9 overall out of 5.
Williams Home Theater Design & Installation accepts the following forms of payment: CreditCard
Yes, Williams Home Theater Design & Installation offers free project estimates.
No, Williams Home Theater Design & Installation does not offer eco-friendly accreditations.
No, Williams Home Theater Design & Installation does not offer a senior discount.
Yes, Williams Home Theater Design & Installation offers emergency services.
No, Williams Home Theater Design & Installation does not offer warranties.

Contact Information

4616 North Kenneth Avenue, Chicago, IL 60630

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