The Federal Savings Bank logo

The Federal Savings Bank

About us

We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership.

Business highlights

14 years of experience

Services we offer

Home mortgage lender and personal and business banking options

Accepted Payment Methods

  • CreditCard
Reviews
4.594 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
4%
2
1%
1
6%
Showing 1-25 of 94 reviews
James C.
Apr 2024
1.0
After we refinanced our home with a different bank, Federal Savings Bank became relentless in contacting me with marketing emails, texts, and phone calls. During each phone call that I answered, each text that I received, and each email I opened; they all were of similar caliber. They wanted me to withdraw the money I have in escrow in order to put it towards something else; be it investing, opening a new loan, etc. After explaining my intent of not wanting to sell, let alone use my escrow, I was still pestered with more marketing outreaches. Therefore, my requests had fallen upon deaf ears. I understand that they are a business, and they as such they need to make money. But by consistently reaching out to former and/or existing clients to essentially rob us of what is ours is simply not right and unprofessional. Should you, dear reader of this review, have any gut feelings that tell you to look for another bank, do so.

Cozette B.
Jun 2021
1.0
They took too long communicating, unprofessional in conveying information causing the loss of two homes. So called team, lead by Javier Garciais laughable and sadly incompetent. They asked for information in bits & pieces with NO follow up. This is the most incompetent bank I have ever encountered. Worked on mortgage for two months! No bank should take this long w/o proper communication. Why should I have to make the call to find out what's going on? And when you get someone, they act like you're a nuisance! Would not recommend this bank if my life depended on it.

Steven T.
Jun 2016
5.0
Yes, I recommend this pro
unknown

Tri V.
May 2016
4.0
Yes, I recommend this pro
unknown

Susan P.
May 2016
5.0
Yes, I recommend this pro
unknown

Laura D.
May 2016
5.0
Yes, I recommend this pro
unknown

LaRonda G.
May 2016
5.0
Yes, I recommend this pro
unknown

Jacqueline W.
May 2016
5.0
$170
unknown

Christopher B.
May 2016
4.0
Yes, I recommend this pro

It was fine, not too much of a problem at all. I might shop around some more. They came back last minute to change closing costs, it was not enough to stop it but irritating.


Warren M.
May 2016
5.0
Yes, I recommend this pro
unknown

Louis W.
May 2016
5.0
Yes, I recommend this pro
unknown

Jeremy B.
May 2016
5.0
Yes, I recommend this pro
unknown

Joe C.
May 2016
5.0
Yes, I recommend this pro
unknown

Nancy M.
May 2016
5.0
Yes, I recommend this pro
unknown

Fernando B.
May 2016
5.0
Yes, I recommend this pro
unknown

Charles S.
May 2016
5.0
Yes, I recommend this pro
unknown

Marc W.
May 2016
5.0
Yes, I recommend this pro
unknown

Dana K.
May 2016
5.0
Yes, I recommend this pro
unknown

Daniel V.
May 2016
5.0
Yes, I recommend this pro
unknown

Bruce G.
May 2016
5.0
Yes, I recommend this pro
unknown

Larry C.
May 2016
5.0
Yes, I recommend this pro
unknown

Michael M.
May 2016
5.0
Yes, I recommend this pro
unknown

SEAN C.
May 2016
5.0
Yes, I recommend this pro
unknown

Lawrence R.
May 2016
5.0
Yes, I recommend this pro
unknown

James R.
May 2016
5.0
Yes, I recommend this pro
unknown
Showing 1-25 of 94

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Federal Savings Bank is currently rated 4.5 overall out of 5.

The Federal Savings Bank accepts the following forms of payment: CreditCard

No, The Federal Savings Bank does not offer free project estimates.

No, The Federal Savings Bank does not offer eco-friendly accreditations.

No, The Federal Savings Bank does not offer a senior discount.

No, The Federal Savings Bank does not offer emergency services.

No, The Federal Savings Bank does not offer warranties.