Stanley Steemer

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I have had good luck with them. I am very happy with them. Especially since we have animals. I comb my dog off the rug every day, and off the rest of the floor. They call you back, I have the 800 number, pretty easy to schedule them. I can even ask for the same one you have out that works on your house. You can request the same people the next time around, which I like. I plan to as a matter of fact. I probably will call in the next day or two.

They did a very good job.

Seems like they could move some of the furniture around.

They’re okay. They’re nothing special. I’ll probably call them again. I wasn’t overly impressed. They do the same thing as Sears. They come out boom, boom, boom and they’re done. Price wise I don’t suppose you can find anyone more reasonable. They have their $99 special first and then they want to sell you all the extra stuff to go with it, so I’m gonna say it was $130. I probably will use them again. I don’t know where else to go actually.

Years ago, they used to be good, now they just come in and just go bing, bam, boom as quick as they can get out. I have used them quite a few times in the last 17 years. Like I said, in the beginning they were really good, but now it?s like the quicker they can get out the better, I guess.?They could improve on spending more time on the carpets when they?re cleaning them, not rushing it, and soaking up more. They say they leave your carpeting damp, but no it?s not damp, it?s wet. Expect your carpet to be wet, not damp.

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I would never use them again for nothing. I used them about six months ago, and used them several times. I just did not care for them. I have an big apartment, and they come in trying to sell you so much services, I only wanted a certain thing done. I just would not use them again. They were doing their job, but they were trying to sell you other stuff.

I think my husband purchased a $99 Big Deal. My husband said while they were here he asked them to go over certain areas again and they were more than willing to do the work to his satisfaction.

They were good! One thing I like is that they didn’t use any of my supplies, they had everything. They were quick, they were prompt. It’s overall good.

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They left more dirt than they started with. He tried to up sell me the whole time he was here. They were not good.

It was okay.

I have not been happy with them.  I don't think they do a good job to be honest.  They did come back and did it again.  Maybe it was the carpeting.  Not them.  Maybe it just wasn't in good enough shape to do. The carpet didn't look any different after they did it than before they came. They did come back two times.   Could've been my product too.  I don't know.  I think the price was very reasonable. The men were very nice and accommodating. They ended up making sure they could use their better equipment.  There were marks on the carpet that I really did think would come out.  Maybe that wasn't their fault.  They also did our sofa.  Maybe the marks just wanted to stay.  I don't know. I'm not sure if I would use them again. We called in somebody else, and they were three times the cost.  If you're looking for a company and you don't want perfection.....  They do play with prices.  You think it's going to be one price and then it ends up being something else.

They did a good job. 

They did an excellent job, my carpet was pretty dirty and they did a wonderful job in taking things out so it was a good service, the only thing I would say is you know they try to sell you other types of treatments for the carpet to keep it clean and everything and I didn't need that so I didn't take it and if anybody you know was thinking that the $99 for the two rooms would be it without anybody suggesting anything else it wouldn't happen, I just told them no and they were fine with that. 

Very polite and very nice.

They are kind of pricey but they do a good job. I have used them a lot of time. Their advertising says one thing like $99 for a room or something but what they don’t tell you is if they can’t get the stain out they start to charge you like these other copays so you ended up paying more but in the end, they do a pretty good job. They also do duct cleaning. I think they should be a little bit clearer about the price. For instance, they should tell you that you have to pay what the $99 cover. So they should just basically say two rooms door $99 you get it cleaned but what they don't tell you is if they can’t clean it they will charge additional prices for like deodorizing and some other stuff. The customer needs to know that it’s more money if they can’t clean it. Cleaning is only hot water like steaming and that’s basically it. At the end of the day, they did get everything cleaned. It was supposed to be an allergy cleaning so if you have allergies or asthma and stuff like that and that’s why we like them. They will work with you as far as if they have to go over the carpet more than once. Depending on who you get to come out, the worker himself will go over it again of you are not happy. They do try to satisfy the customer before they leave.

The carpet was clean.

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They did a nice job. What I didn't like about them was that I requested a service to be done when I called and when the guys came, they started talking about something else that I thought was included in the service. It wasn't because they were stating that I had to pay extra for the services and it wasn't clear at the beginning. So I was a little disappointed with them.

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