Second City Roofing & Exteriors logoApproved Pro
Approved Pro

Second City Roofing & Exteriors

Roofing, Gutter Repair and Replacement, Masonry Work,

About us

Second City Roofing & Exteriors specialize in residential and condominium Roofing Installation as well as light commercial roofing installations. All our work is done at the highest quality at affordable costs. Though out prices are not at the bottom of the market, our experience has taught us: "The bitterness of poor quality remains long after the sweetness of low price of forgotten." We are family owner and operated, proudly serving Chicagoland for over 40 years. Additionally, our expert services include Masonry and Tuckpointing, Porch Rebuilding, Window Replacement, and Exterior Remodeling. We stand behind our work- our commitment to excellent service continues to earn our company an "BBB A+" rating with the Better Business Bureau. We offer a full range of financing plans and accept all major credit cards.

Business highlights

Se habla espanol
Family owned & operated
LGBTQ+ Friendly
45 years of experience

Services we offer

Residential Roofing Services, Shingled Roofs & Flat Roofs, Lay-Overs & Tear-Offs, Siding Installation, Window Replacement, Masonry, Tuck-Pointing, Porches, Fencing

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.141 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
15%
3
0%
2
2%
1
17%

Filter reviews by service

Showing 1-25 of 41 reviews
Therese A.
May 2020
5.0
Roofing, Gutter Repair and Replacement + 4 more
Yes, I recommend this pro
From the time I met with the sale prof., Luis, the experience was amazing. Permit was provided, all work was done when he said and he oversaw all steps and the job was (and is) PERFECT. I would not hesitate using or recommending them again.

Barry M.
Jun 2019
5.0
Roofing
Yes, I recommend this pro
$4,100
Prompt, professional, and reasonably priced. Quality of work was excellent. Would definitely hire again

Jose G.
Mar 2019
5.0
Roofing, Siding Service
Yes, I recommend this pro
Everything is better now the Second City has completed their work. This is the second time we are very satisfied using Second City as have people we have recommended to them.

ELIZABETH H.
Oct 2018
5.0
Roofing, Deck and Porch Service
Yes, I recommend this pro
$20,000
Although the price was a bit higher than a few other contractors - it was well worth it. The quality of work was amazing!!! I really mean this and the professions that did the work were wonderful to deal with. Everyone on both projects showed up on time - kept me informed regarding what to expect and after everything was done, I was extremely happy. I love my new back porch , it was a large project because it covers a two story brick building but I have to say it exceeded my expectations. Casey was wonderful to work with, always answering my questions quickly with complete explanations. My neighbors are marveling at how great everything looks. I would highly recommend them.

Mary A.
Sep 2018
2.0
Roofing
I called for an estimate for my mothers house. I believed it would have been one side of the house that need tuck pointing but not sure. The stated they would not come out . The job was to small. Again they would not even come out to look.
Response from Second City Roofing & Exteriors

"Hello [Member Name Removed], Second City Roofing and Exteriors is sorry to hear that our response to your call for an estimate did not meet your expectations. Sincerely, Dennis Hill Customer Service"


Douglas J.
Aug 2018
4.0
Roofing
They say they could not do the job. I'm disappointed they did not have the expertise, but appreciated their honesty.

Ray C.
May 2018
5.0
Roofing, Gutter Repair and Replacement + 2 more
Yes, I recommend this pro
$4,600
Had a leaky back porch roof that had been done in old fashion (nails) and bad masonry, and resulted in leaking that caused holes drywall to cave in section of porch roof. Called several roofers over months; they were either unable to do the job, charged excessive rates or unresponsive. Second City responded, provided a competitive quote quickly and (after some scheduling issues due to weather) completed the job as planned. They were respectful, answered questions and addressed concerns. No leaks in new roof (I know b/c we haven't fixed drywall yet). Also referred an AC guy who did good work as well - would use again.

Dorothia O.
May 2018
5.0
Roofing, Masonry Work + 1 more
Yes, I recommend this pro
$11,000
very well, workmen were on time, friendly and the cleanup was amazing!!!!! I looked out and could not believe it. When they left you would think no one had been there. Dust,buckets,ropes, broken bricks were all gone. Area where plants were had been cleaned up also.

Sarah C.
Jan 2018
5.0
Roofing, Siding Service
Yes, I recommend this pro
$7,500
I received a timely call to set up a time for a quote. The quote was turned around quickly, and was in the middle of those we received. We moved forward with Second City because of their responsiveness and how well the gentleman who did the quote knew his stuff. They let us know ahead of time when they would be out, and worked with us when we discovered we were missing a few pieces of the new siding. The job was done quickly, when they said they would do it, and the quality is good. The business office was easy to deal with and responsive. We are planning to hire them again on any future projects that are within their scope of services.

Geraldine J.
Oct 2017
4.0
Gutter Repair and Replacement
Yes, I recommend this pro
I went with to resolve some leaking around the gutters. It turned out nice and looks ok.

Phil F.
Sep 2017
5.0
Masonry Work
Yes, I recommend this pro
.

A M.
May 2017
1.0
Roofing
I had to call twice for them to give me an estimate. They finally cane and we're still waiting for the estimate. Maybe they have too much business.

Mary B.
May 2017
5.0
Roofing
Yes, I recommend this pro
Excellent Service! Would recommend to anyone.

CHERYL L.
Apr 2017
5.0
Roofing
I needed a new roof, and I called them first because they were at the top of the list. At first, I thought it just needed repair, so when I called them they said they didn't repair what they didn't install. Okay. When I talked to other companies, I realized I needed a complete tear off, so I called them back and got an estimate. When I compared them to the other roofers, their prices were in line but their contract really bothered me. They devoted about 1/2 of a page to tell me what they would do in summary form but proceeded to use about 2 - 3 pages of CYA which made me feel they were really trying to protect themselves as opposed to providing me with a good roof. This REALLY put me off because I have never chased the lowest cost. Also, they called me periodically to see if I still wanted the work done.

Polly E.
Apr 2017
1.0
Roofing
After confirming with me twice on the phone that someone would come to our home the following day between 11am and 1pm, no one bothered to show up or to call. A week later we still haven't heard from anyone related to this company. Common courtesy should be reason enough for them to call and apologize. Oh well, plenty of other roofers have responded and come to our home, so we are taking our business elsewhere.

LaToya S.
Mar 2017
5.0
Roofing
Yes, I recommend this pro
It went well. We wanted to get the roof replaced before the winter weather came and we made it. They were professional and worked really hard. We would definitely do business with them again.

Ken S.
Oct 2016
5.0
Roofing, Gutter Repair and Replacement + 1 more
Yes, I recommend this pro
$2,300
They rebuilt the roof portion of the dormer, re-surfaced the roof, sealed off the nail holes and edges, and replaced the siding with new aluminum.. They did an outstanding job, and it only took about half a day. They even cleaned out the gutters, replaced the missing shingles on the house and garage, and fixed a few other things that were not technically part of the deal. Awesome service! I would hire them again in a heartbeat, and in fact plan to do so soon.

Nekell J.
Oct 2016
5.0
Basement Remodeling
Yes, I recommend this pro
It went very, very well! I am so pleased on the outcome of the quality of work and design on this project. Im still in awe of how gorgeous it looks!

John A.
Oct 2016
5.0
Roofing, Gutter Repair and Replacement + 1 more
Yes, I recommend this pro
$8,500
It was difficult to set up and obtain the estimate. However, once they provided the bid everything went smoothly. They were very easy to work with and all of their work was installed timely and professionally. Would definitely hire again.

Candido V.
Oct 2016
5.0
Fencing Service
Yes, I recommend this pro
$8,500
When I bought my house it was as is...I knew the deck needed work! AllPro came in and helped me realize my dream deck. Sonny designed and customized every detail, including the placement of a Fire Pit. In the end my old worn out "as is" deck, has doubled in size and is wonderfulI love It.

Barbara M.
Sep 2016
1.0
Roofing
$15,000
On Septmber 8, 2016, a gentleman came from Second City Roofing to give us an estimate of the roof.. We showed the insurance estimate and he told us that the cost should be between $15-17k, but an estimate would be sent to my email. As of today, we still have not received said estimate. Given that it is already Fall, an estimate would have been timely to get the roof redone before bad weather comes. We were put off by his attitude when he saw the estimate and it felt to us that he was uninterested in pursuing the job.

LaVerne R.
Sep 2016
5.0
Roofing, Gutter Repair and Replacement
Yes, I recommend this pro
$7,850
I was really pleased with the price and the work. My roof was removed down to the decking of the entire home. The wood was in great shape so none of it had to be replaced. 30 lb. felt was installed as well as 3 ft. ice and water shield with starter shingle and ice and water barrier to interior protrusions. Edge flash for proper run off to gutters was installed. All gutters were aligned and sealed. Since the replacement of my roof, I rarely get any water in the basement from the heavy rain. As a matter of fact, I've only gotten about a half of gallon about three times since I've replaced my roof. I use to get anywhere from 3-5 gallons per heavy rain. The foreman, Casey, was excellent. He made sure that everything was done well. He came out each day that the guys were working. The work was completed in 2 1/4 days. They did a great job. The cleanup was great as well. My salesperson, Steve, was very thorough and patient with me. He answered all of my questions and concerns. He showed me the company's licenses and proof of liability insurance. He explained the warranty. Upon completion of work, he mailed the manufacturer's warranty for the asphalt shingles to me, as promised.

Louis M.
May 2016
4.0
Roofing
Yes, I recommend this pro
unknown

Karen B.
Dec 2015
5.0
Roofing
Yes, I recommend this pro
unknown

Sarah R.
Oct 2015
5.0
Roofing, Masonry Work
Yes, I recommend this pro
$27,000
Ed and his team are fabulous!  Ed is such a nice guy to work with and very trustworthy.  He checked in regularly to update me on progress.  His crew was always prompt, efficient and friendly.  They did a wonderful job on the roof and masonry work.  We had one issue where one of the steps to our deck was broken in the process.  I sent a photo of it to Ed and he had it fixed the next day, no questions asked.  Though Second City was the most expensive quote we received, they were the most thorough and identified issues that no one else caught.  I would highly recommend Second City and would use them again.
Showing 1-25 of 41

Licensing

Bonded

Insured

Licensed*

Trade License Number

104013526

Trade License Locale

IL

Trade License Authority

Illinois Department of Financial & Professional Regulation

Trade License Expiration

12/31/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Second City Roofing & Exteriors is currently rated 4.1 overall out of 5.
Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 9:00 AM - 5:00 PM Sunday: 9:00 AM - 5:00 PM
Second City Roofing & Exteriors accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Second City Roofing & Exteriors offers free project estimates.
No, Second City Roofing & Exteriors does not offer eco-friendly accreditations.
No, Second City Roofing & Exteriors does not offer a senior discount.
No, Second City Roofing & Exteriors does not offer emergency services.
Yes, Second City Roofing & Exteriors offers warranties.
Second City Roofing & Exteriors offers the following services: Residential Roofing Services, Shingled Roofs & Flat Roofs, Lay-Overs & Tear-Offs, Siding Installation, Window Replacement, Masonry, Tuck-Pointing, Porches, Fencing

Contact Information

3006 W Diversey Ave, Chicago, IL 60647

Service Hours

Sunday:9:00 AM - 5:00 PM
Monday:9:00 AM - 5:00 PM
Tuesday:9:00 AM - 5:00 PM
Wednesday:9:00 AM - 5:00 PM
Thursday:9:00 AM - 5:00 PM
Friday:9:00 AM - 5:00 PM
Saturday:9:00 AM - 5:00 PM
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