"Hello [Member Name Removed] As I do not ever like to have a customer that is not satified , this review is not totally correct. The reason for taking a bit longer is due to you adding work onto the job. I advised you that I was fitting you in between jobs , You were ok with my price and the timing and timing of extra work. The shower, toilet and tile were gutted by yourself . Other contractors fix the water leaking problem in floor and shower. We found some extra electrical work, we needed to secure a junction box that was left open and had exposed wires in wall, as it was left open by previous contractors work and not up to code. We needed to support the wall better as there where not enough supports. We also added a nice niche on the wall. Additonal work to take out the exhaust fan, open up ceiling in bathroom/living area to vent the fan correctly as the previous contractor vented it into the ceiling , not the outside. we had to open a vent hole thru brick to exterior. We did extra drywall and painting work in these areas. The client showed us thru pictures some areas that needed touch up work and we graciously did this for them. Not sure if it was our fault or previously there. For the shower door, the client bought the wrong size and wanted us to install. The screws were to short so we needed to temp install longer screws that were drywall screws. client was advised and said he would obatin a new door and install himself . I advised him that we could not secure the bottom piece because it would damage the stone and he would need to do this when installing new door . I gave him my shower door guys number and he went with him. I did give him a refund of $150.00 for not installing the door, but this was not my fault . Throughout the entire job I was in contact with the client and schedule and any issues I found, There were no issues from the client til it came to the shower door. This job was done professionallly , in a timlely manner that was oked by owner and looks beautiful. The key was returned"