Northside Appliance Services

Please read before you book your appointment with Paul. I never wrote a review in my life before but I feel like I am doing a service to all of you that are about to book an appointment and waste 80$ so Paul can enter your home. I booked an appointment with Paul, he charges 80$ for it, regardless if he finds something if not, later he charges you 150$ for doing literally anything quoting him “I don’t care if its microwave handle replacement or something serious I charge 150$” which is fair. I asked him to come out to fix my stove because the spark igniter did not work and I had to manually ignite the gas, he came out and told me that he needs to order a ignite module which is 52$, fine next week he comes with the part, he opens the back door and starts yelling that there is nest of roaches there and he won’t touch it, and he left me with a part. There was not a single roach there, it was a grease he did not even bother opening the backdoor all the way. I later called a person who is more knowledgable on the subject than Paul and he told me that what was wrong is a different this (wire harness), so I was stuck with a part that I did not need. I later called Paul to return the part and when he came he told me that he won’t take it because the part is used. I told him that I didn’t use it because the ignite module I have works fine and he identified wrong issue because of his lack of knowledge. He told me he won’t take the part with me, so I asked him to give me a receipt to the store he bought it from so I return it myself, he said no and left. So now I am stuck with a part that is brand new and worth 52$, spent 80$ for Paul to come into my house and identify issue all wrong and order me a part for it which I don’t need. Good luck running your business. Please to every one there are great workers out there, that don’t charge anything to come out, and are honest and fair with their customers. Do yourself a favor and book an appointment with someone else.

Paul was prompt and professional, and assembled the oven effectively. The reason why this isn't a perfect rating is I assisted him, which is reasonable given the the nature of the project. However, I can imagine if I weren't there to assist, that this could have been a real challenge for, say, my wife. I would definitely use them again but I'd know I'd have to be there for a project of this kind (though perhaps they were counting on me being there so otherwise would have sent a second person?).

Great! Here’s what happened: I replaced our worn out freezer fan motor myself with the help of Paul Rohde from Northside Appliance Repair who actually gave me pointers over the phone in several phone calls and recommended where to buy the new motor. (I also watched two videos on YouTube which walked me through the process.) I’m not a mechanic and I was in unchartered territory but Paul really gave me the confidence that I could do the job. When I plugged in the frij and the light came on and I heard the fan whirring I kept jumping for joy and hugging my hubby like my horse had just crossed the finish line! I called Paul to tell him the good news and my hubby paid Paul his diagnostic fee ($65.00) even though he didn’t come out to our condo. I highly recommend Paul because he’s so honest and so very helpful.

The service was amazing. He was nice and he fixed the dryer.

It was very good. I was pleased with them. I went to 3 different companies and Northside was the one who were able to fix it. The guy came out and he knew his stuff. He knew his product. He came out after a couple of days I called him and replaced it.

It was very good. He was knowledgeable. The dryer was too old to be repaired. I used him 4 or 5 times already with my other appliances.

Paul was on-time, professional, and pleasant, and the repair work was completed quickly and efficiently. Dishwasher now runs great.