Marc-My Word Floor Cleaning Service

Summary: I used Marc?s service and definitely would not recommend. He did my floor on March 8-9. The floor is still sticky in some spots 8 weeks later on May 2. Details: I found Marc on Angie?s List in Jan 2025. Checked his reviews. were good. But I was happy with how floor looked immediately after it was done. Starting a week after the job, I?ve texted him 5 times to check out the problem. He confirmed 5 times and has never showed and doesn?t follow up at all. I called him and he said he ?oh sorry, I was at your building the other day and I meant to knock on your door.? Turns out he revealed to me that the property manager hired him to work in four other units. based on my satisfaction with how the job looked the day it was completed. I just notified the prop mgr. He said he was having the same issue with sticky floors that never dry. Marc was chasing new money from the property manager but completely disregarding the original customer who found him. Very confusing.

He gave me a nice quote, but he didn?t finish, not sure if it was purposely done,but he sanded my closet but did stain on seal it, my floor is spotty in certain places, the coat was put on unevenly, i told him it looked uneven because he left and was told he would fix it, now he won?t answer his phone. Also didn?t clean up left room a mess

Yes it was great! Me and my husband loved it.

I needed to get my carpet cleaned because the previous tenant at my apartment had a pet and there was a strong urine smell everywhere. nothing i did could fix it, but now it looks and smells great! the cleaning was done super quick and he was very nice. i would absolutely get his help again if i need it. :)

They did a great job . My floors were a mess . They were very professional.

Wonderful service!!!! I Highly recommend

Have wanted to get floors brightened up for four years. Glad I found a service. Floors are glossy, shiny and the natural beauty of the wood pops. Looks great. Marc can do an in-home estimate and let you know up front if there are additional charges for things like filling natural knotholes or defects in the wood or for moving furniture.

Great service. Got the job done the day after he quoted me. Came out with an official grew and made sure to get every corner. Excited to see the results tomorrow.

Beautifully done floors at a good price.

The business was still quick and satisfied I would recommend

Marquez got the job done. He was on time came when he said. My floors look great I’m very satisfied with this coming work.

OMG!! My floors were disgusting!! Been living in my apartment for over five years so you could just see the build up. When I tell you he brug my floors back to life would be an understatement! Very professional, prompt, well, mannered, positive vibes and neat appreance. Marc My Word I'm recommending him to my family and friends. Keep up the great work!

They provided a verbal quote for $425 a written quote for $450 I texted him to inform him that the quote provided wasn?t the same as amount quoted in person I went ahead with the job and the floors were not sanded and I asked for a dark stain which was not done the floors are smeared he tried to get me to pay an additional $100 but I did not.

He friendly well knowledgeable about the services he provided and follows up

He did a great job on Al 3 rugs as well as a couch and chair! They all look amazing!

I called expecting to get a quote but was so happy to hear he could do the job the same day. The price was within our budget and the best part was that we didn't have to wait. Thank you!

The couch was brought back to life! Looks brand new! Very professional and did not take a long time to complete. Will be hiring Marcquaz for other work for our home! Thank you very much Marcquaz !

Very satisfied will be booking again

Yes great service and very professional

The team's professionalism was evident in their efficient removal of challenging stains from my carpet. Extremely professional.!! That you all!!!

Work was amazing. Iâ m having a friends giving this weekend and he came right in got the work done in a timely manner. Iâ ll definitely use him again. Thankssssssssssssss

Great they did an excellent job.

Very Professional, quick response, excellent quote, left my carpet shining

Great customer service

The overall service was amazing. They arrived on time, very knowledgeable and communicated every step of the way. I would highly recommend their services.