Jerger Window Fashions of Chicago

This is my second comment/review on my purchase from Jerger and my experiences with this company keeps getting better. The windows in my living room are super large in both height and width (We need a 10-foot ladder to change out or charge a battery), 6 windows in all, motorized that blocks out all sun where the room is pitch black when closed (We have a very large caged parrot that lives in the room and if he doesn’t get his sleep he makes our life’s miserable). The expert salesperson could not have been more professional, pleasant, and knowledgeable. The installation of the blinds went quickly, the window covering was better than what I expected. A year and a half later one of the wand batteries went bad. I took the bad battery out of one of the blinds and put it into another just to be sure it was the battery that was defective not the motor. I called Jerger and explained the situation and what I had done to test the battery. Without hesitation he told me that he was ordering a new battery for me and a spare, no ands, ifs or buts it was done. No hassle, no delay, he confirmed that he would replace it immediately. He ordered the batteries and had them sent to my home. If We could give this company 10 stars we would. We would recommend them to everyone for their excellent product, great customer service, great after delivery customer service and follow through.

We had a great experience! From sales to installation Jerger was professional and excellent to work with. We had received three prior quotes that were more expensive and lower quality from some of the budget blind companies. We were able to get beautiful Hunter Douglas blinds with a lifetime guarantee for a lower price and better service. Can't beat that!

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Jerger was very responsive and professional. Chuck Jerger came out a couple of days after we called and did all the measuring. We wanted wooden blinds by Hunter Douglas and had an unusual situation because they had to be cut at the bottom to fit around a heat/air conditioning unit in the master bedroom, while making the blinds lie flush on the window sill. Chuck did all the measuring, including the area to be cut out.
Within a couple of days, Michael Jerger called to schedule the installation. In the meantime we had noticed that the living room blinds had come loose from the attachment point. These are vertical blinds and were not installed by Jerger. I asked if the installers could fix the attachment while they were out and he agreed.
Two installers came out and were very efficient and polite. They installed the new blinds, which fit well, with the cutout area. They also adjusted the living room blinds at no additional charge. The whole installation and repair took less than one hour. The installers also hauled away the old blinds.
We had called two companies for quotes. Jerger was somewhat less than the other company, but also seemed more experienced and professional, so we went with them. I'm glad we chose Jerger because they were reasonably priced and the service was excellent. Everyone we dealt with from Jerger was very professional. I'd recommend them without hesitation.