Jerger Window Fashions of Chicago

This is my second comment/review on my purchase from Jerger and my experiences with this company keeps getting better. The windows in my living room are super large in both height and width (We need a 10-foot ladder to change out or charge a battery), 6 windows in all, motorized that blocks out all sun where the room is pitch black when closed (We have a very large caged parrot that lives in the room and if he doesn’t get his sleep he makes our life’s miserable). The expert salesperson could not have been more professional, pleasant, and knowledgeable. The installation of the blinds went quickly, the window covering was better than what I expected. A year and a half later one of the wand batteries went bad. I took the bad battery out of one of the blinds and put it into another just to be sure it was the battery that was defective not the motor. I called Jerger and explained the situation and what I had done to test the battery. Without hesitation he told me that he was ordering a new battery for me and a spare, no ands, ifs or buts it was done. No hassle, no delay, he confirmed that he would replace it immediately. He ordered the batteries and had them sent to my home. If We could give this company 10 stars we would. We would recommend them to everyone for their excellent product, great customer service, great after delivery customer service and follow through.

We had a great experience! From sales to installation Jerger was professional and excellent to work with. We had received three prior quotes that were more expensive and lower quality from some of the budget blind companies. We were able to get beautiful Hunter Douglas blinds with a lifetime guarantee for a lower price and better service. Can't beat that!

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Jerger was very responsive and professional. Chuck Jerger came out a couple of days after we called and did all the measuring. We wanted wooden blinds by Hunter Douglas and had an unusual situation because they had to be cut at the bottom to fit around a heat/air conditioning unit in the master bedroom, while making the blinds lie flush on the window sill. Chuck did all the measuring, including the area to be cut out.
Within a couple of days, Michael Jerger called to schedule the installation. In the meantime we had noticed that the living room blinds had come loose from the attachment point. These are vertical blinds and were not installed by Jerger. I asked if the installers could fix the attachment while they were out and he agreed.
Two installers came out and were very efficient and polite. They installed the new blinds, which fit well, with the cutout area. They also adjusted the living room blinds at no additional charge. The whole installation and repair took less than one hour. The installers also hauled away the old blinds.
We had called two companies for quotes. Jerger was somewhat less than the other company, but also seemed more experienced and professional, so we went with them. I'm glad we chose Jerger because they were reasonably priced and the service was excellent. Everyone we dealt with from Jerger was very professional. I'd recommend them without hesitation.

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We had Mike create custom shades and curtains in our kitchen/family room, master bedroom, kids bedroom, guest room and home office.  They also created custom velvet curtains with sheers for our living/dining room, sheers for our family room.  Like I said, it was a big job!  



Overall we are delighted with the finished products, especially our master bedroom.  The turnaround took a bit longer than expected, probably 3-4 months total from start to finish.  The velvet curtains in our living room and the cotton curtains in my son's room don't quite hang right but I know if I called them to come back out and fix it, they would be right here, so I'm not worried about it.  Disclaimer: the curtains all sit along vents so they are constantly being blown out when the heat or air is on.  



If you have your own fabric choices, as I did for 2 rooms, Mike is happy to use whatever you want him to use.  You aren't just confined to what they have to offer, which is still a pretty big selection.



We receive compliments all the time and people often ask who did we use.



All in all, forget the big box stores.  Infuse some cash in your local neighborhood and call Jerger for your window coverings.

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Perfect. The window headers are very simple but very well made - they did exactly what I asked for. They went to a shade manufacturer they didn't use that much, because I like that manufacture's shades better, and they didn't try to persuade me to go with a manufacturer that would have been easier for them.  I have another job coming up and will use them again in a few weeks.

Chuck, from Jerger, came out to show me the mini blind colors, to measure and to send an estimate via email. I accepted the proposal and ordered the blinds. Chuck said it would take 3 weeks to get them to the shop. Three weeks later Chuck called and said they were in and to set up a time to install them. Two men came out and I thought they were very nice and I felt comfortable with them. They removed their shoes which I always appreciate. They worked quietly, skillfully, carefully (I'm always worried something will get damaged when work people come in). There was one problem with one of the blinds and the 2 men skillfully and pleasantly fixed the problem right away. They cleaned up after themselves and left no mess. I was surprised that they didn't remove the old blinds with them.  I had them place the old blinds in my alley and a few days later the scrape people took them. I love the colors I picked for all of the blinds and they look wonderful. I am very pleased with how they turned out!

I was very pleased with the finished product which was far superior to any product we could have purchased on our own. Michael the design specialist was very helpful.

This is a family owned and operated company and the care and concern for the customer
comes through from start to finish.
 The gentlemen that came took great care in measuring
the drapery panels, the various parts of the wall/window area where they
were to be hung, and worked with me on the length I wanted the panels
to be.  They were on time with the pick up, very careful on taking the
roller shades down, and not disturbing anything. 
Mike Jerger contacted me several times with an estimate, timing of process and answered my questions.  He called me upon his receipt of the drapes to discuss some of the potential issues (none of which occurred) so I knew in advance if there would be problems.  That is marvelous.
The shades and drapery panels were returned in perfect condition.
Everything looks brand new.  They took time to make sure the roller shades
worked, that the panels were perfectly re-installed and asked if I
wanted them to move the furniture back to the window.  They were polite and professional. 
They really know their business.  My drapes are custom made and I was very concerned that they be properly cleaned.  I dreaded trying to find a cleaner; but Jerger did an excellent job.  I plan on using them for the drapery in my other rooms.
The costs break down as follows:  rollershades @ $33 each and the drapery panel shortening and cleaning $220.
I would highly recommend this company - I love the service and the results!  Great with my dogs too!

We met with Michael Charnota in person to review the measurements, fabric sample, etc.  We then had the fabric shipped directly to Jerger where we picked up the completed drapes a few weeks later.  Michael was very responsive and the dxrapes turned out great.  We were having a hard time finding a company that would handle the sewing only.  I was very grateful that Jerger would handle this for us.

Chuck was very responsive and did a great job starting from coming to our home to bring us samples all the way to installation. Price was not the cheapest quote we received but was competitive. Ended up going with Jerger given the excellent customer service.

Wonderful!  Fantastic!  Can't say enough positive things about my first experience with Jerger.  I called yesterday (4/16) to see if they could help me with my problem - I had curtains installed (NOT by Jerger) and they were awful!  Even though this was NOT Jerger's problem, they were so nice and so responsive to my inquiry.  They sent a crew out the very next day (4/17).  The men who came were extremely polite (even cute with my 2 little kids) and very professional.  They fixed my curtains and even confirmed to me what I thought all along: my curtains were no good.  I WISH I had gone to Jerger first!  I am going to try to get my money back from the other place and will absolutely have Jerger Window Fashions come back and do custom window treatments for the rest of my house.  Great experience.  Very knowledgeable.  Real pros!  Thank you so much!!

I had requested estimates from two companies.  Michael Charmota came out from Jerger and went through the house measuring an making recommendations.  I had wanted 2" slats, for instance, but he pointed out that the inside depth of my windows from the glass to the outside edge is only about an inch...if I got the 2" we would have to do an outside mount so they wouldn't stick way out into the room.  Since my rooms are pretty small, I wanted the inside mount.  I was impressed that he didn't try to sell me anything and, in fact, pointed out the price differences in different types of window treatments so I could make an educated decision. He sent me an estimate. I really appreciated his professional advice and attitude and decided to go ahead with Jerger.  When the blinds arrived, they called and we arranged an installation date.

Guys arrived promptly on-time.  The front storm door slams shut hard and they were very careful not to let it.  They removed existing hardware (including some painted-on 50 year old brackets).  They installed the blinds very professionally and quickly (about 40 minutes from start to finish). They demonstrated how the blinds work including the child safety pieces.  They cleaned up after themselves and were very friendly.

I had a couple of questions at different times (while waiting for the blinds to arrive and at the time of final billing) and Michael was able to answer and take care of everything.  

Blinds a little more pricey that if I'd ordered from a big box store and hired someone to install but, I wouldn't even have thought about some of the things Michael pointed out and, without that advice, would have ordered something I wouldn't have been happy with in the end...and yes, I've done that sort of thing before and had to take the hit in the wallet and start over.  It was an excellent experience. Definitely recommend.

We initially invited three vendors to provide us with quotes to replace all of the blinds in our home. Jerger was our favorite of the three.  Their pricing was very competitive and we liked that they were located nearby in our neighborhood.  Of the three vendors that we initially contacted, Jerger Window Fashions made recommendations that were the most in keeping with our initial goals of light filtering, privacy,and reducing heat loss in some rooms.  They were also very responsive, helped us to take advantage of product rebates, and were very helpful with answering all of our questions.  Installation was very fast (less than a few hours for 27 windows).  We loved the end result so much that we are now working with them on another project.

I would not recommend them. They did not follow up to a letter I sent them and they did not offer the Angie's List discount.

We contacted Jerger Window Fashions on 11/08/11 as we had purchased roller window shades for our porch from them in 2008 and were very pleased with their service.  Mike Jerger came to our home a few days later, brought samples, and measured ten windows for new Hunter Douglas blinds for our Living room, dining room, and bedrooms.  Mike is very professional and pleasant to deal with.
Our new blinds were delivered by Glen and Jeremy on 11/30/11 and installed by them.  They were very efficient, and neat and did an excellent job.  And they were very pleasant to deal with.   They even helped us move back some furniture we had moved for the installation.  We highly recommend Jerger Window Fashions, a family business, for the products they sell, and excellent work they do.  And they are all very pleasant to deal with.

Great repair, excellent turn around time, and excellent repair service

The overall experience I had with Jergers was super.  I would recommend them over any other company.  In addition to the fast service, I received Michael's expertise which for some reason upon just meeting him, I truly trusted his advice.  The work is complete and I am so happy. 
My daughter who lives upstairs is in need of window treatment and I intend on recommending Jergers.  When I mentioned this to Michael, he said to wait and let the work speak for itself.  Well it certainly does.

I hired Jerger to install the window treatments in my new home and couldn't be happier. It's a large single family home with LOTS of windows, so the price is quite reasonable. Marvin, who does the estimates and design component, has always been incredibly responsive and is just a fun guy to be around. Chuck, who does the install, is really nice, easy to talk to, and does a fantastic job. He had to install a 22-foot drape in my living room and managed to do it without scaffolding or a single complaint. They weren't the lowest bid (nor were they the highest), but I have no doubt that no one could have done a better job. I will definitely hire them again for the few remaining windows in my home. 

From the measurement to the installation Jerger's service was exceptional.  Everyone I spoke to was extremely accommodating, pleasant, and professional.  Even after I forgot to confirm my home delivery, they were able to re-shuffle the resources and install on the original date.