J C Lilly Windows & Doors
About us
J.C. Lilly understands the unique needs and demands of replacement windows and doors; and specifically, the multiple use of each product, as it is applied to a myriad of applications. J.C. Lilly’s identified group of installers have installed thousands of windows for public and private applications, small scale remodeling, complete renovations, new construction, retrofit and historical replication. With over 30 years of residential and light commercial windows and doors experience, matched with a vast product selection with inclusive services, supported by decades of experience, J.C. Lilly Windows and Doors is your trusted source for light commercial & residential windows and doors. Woman owned company with several union carpenters and certified installers. WBE/DBE woman minority certified, lead certified renovator. All estimates are free. Owner has background in manufacturing of windows & doors. Due to the size of our company we cannot take on every project but would love to discuss your needs to see if we can be of service.
Business highlights
Services we offer
We sell and install storm windows with Low E glass for energy efficiency, fiberglass, vinyl replacement windows and doors. Patio doors only., wood
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 0% |
"Thank you [Member Name Removed]. You are so kind. I love questions!! I love to educate consumers on this business and what's good and what's not. As a homeowner myself it's important to install not only something highly sustainable that you don't have to sink money into 10 years down the road but that it goes in perfectly to make sure you we don't have service calls either. I hate service calls which is why I do my best to provide nothing but quality in both the product and the installation. Thank you again for such a glowing review. It was such a pleasure to serve you!!!"
"Thank you [Member Name Removed]!"
"I do not know this individual and performed no work for her. I believe this review was for another company. 2 years ago I complained to Angies List to get it straightened out with the homeowner because another company is not getting the credit they deserve. Angies List promised to take care of it and here it sits 2 years later. Sorry but we never met and we never did the job. As soon as Ms. [Member Name Removed] described the CC payment process I knew we didn't to the job. This is not how we do business."
Talking to Jeannie for a few minutes lets you know she is an expert in this field. I let her make the decision on what color cladding to use and she was right - bronze turned out so much better than blah beige.
Another thing we liked was the fact these windows were manufactured in Chicago.
The crew were unbelievable - they were courteous and installed 20 windows in one day. They had to come back the next day to finish framing and cladding on the first floor. Their expertise was remarkable. And we had no clean-up. They vacuumed everything which was important as there was an infant on our second floor. No clean up on the outside either.
If this review sounds like I'm making it up, I'm not. Wow!! Three cheers for J. C. Lilly.
"Thank you so much for this lovely review. You were a joy to work for!"
We got 4 different quotes from other companies on Angie's List and even though her price was not the least expensive her product was a better quality and her honesty and professionalism was what sold us. A couple of the other companies tried to sell us a new patio door and she told us the one we had was a great door and it didn't need to be replaced just reinstalled properly.
She even sent us "thank you for your business" flowers. I have never had that happen with any company and it was a pleasant surprise.
You don't need to get a bunch of estimated from other companies......go with JC Lilly Windows and Doors.... check out Yelp which only has good reviews for Jeannie.
"Thank you [member name removed]! Also, thank you for your lovely letter of praise."
"Thank you so much!"
If you want more than that, read on.
Recently bought a townhouse with a ton of windows we knew were going to need to be replaced. As we have a custom color window and have to adhere to the association's rules, our choices of vendors was a bit limited.
After much research, we had actually selected another vendor over JC Lilly as our initial concern was that the bigger company could do the job cheaper and quicker. Boy were we wrong. SO wrong in fact that after 12 weeks of waiting with this other vendor AND them ordering the wrong windows, we got them to let us out of the contract (which I respect) and return our deposit.
We went back to JC Lilly and in 4 weeks, they ordered and installed better windows for LESS than the bigger company. But I would be remiss if all I did was compare speed and price as the crew from JC Lilly is so much more.
To say the guys were professional, courteous and downright polite couldn't begin to describe them. From the start to the very end, Jeannie and the crew did everything to make us comfortable, explain what was going on, report back to us if they found issues and replace things as they went. No up charges to replace some rotten wood, no extra charges to cut and install casing. What we were quoted was what we paid. And given the size of the job, we appreciated that.
The crew did an amazing job installing the windows so quickly and with such precision, we couldn't believe it. In two days they installed 17 windows, 2 sliding doors, replaced all the interior casing and capped all windows on the outside with aluminum capping to match our association's requirements. It took them TWO days. Two days! Ridiculous!
Every corner of casing was perfectly cut. No caulk. Every window was cleaned when installed. Every crew member respected our home as it was their own. This was a major invasive job and we were so confident and relaxed the entire time. They even mopped
the floors when they left!
Jeannie (the "J" in JC Lilly) was also on hand to supervise, assist, clean up after the crew, talk to us, pet our dogs (poor dogs barked their heads off) and kept the guys going with breakfast, lunch and coffee. A true team effort.
When you do such a major project like this and spend the kind of money it requires to be done right, you hope and pray you're going to get a contractor who does what they promise and delivers a high quality service. JC Lilly did not disappoint.
If you have the chance to work with Jeannie and her crew, do it. You will be so glad you did.
"[member name removed], thank you so much for such a lovely review. We enjoyed serving you!"
"Thank you[member name removed] for the wonderful review. I will share it with my installers. Good luck with the rest of the bathroom renovation. It's going to be beautiful!"
Secondly, we got awesome windows for a great price. We can't believe how much we are saving on heating this month. The house used to be incredibly drafty and the furnace was on all the time. Now it seems like it never needs to go on. The windows are sharp looking, high quality, and well designed. We got double hung fiberglass windows for much of the house. They are light and easy to open and very easy to clean. Unlike wood or vinyl, we don't have to worry about warping so maintenance is minimal and the expected life of the windows is very long.
Lastly, the installation crew was top notch. Very professional. Very experienced. Very courteous. Very hard working. They took obvious pride in their craftsmanship and were very careful not to damage any of our interior trim or carpet or furniture. Unlike other contractors who use cheap inexperienced labor for installations, JC Lilly brought in the A-team for our project. These guys were real pro's.
I would use JC Lilly again in a heartbeat.
"Thank you so much for such a lovely review!"
Then we contacted JC Lilly. What a difference! I spoke directly with Jeanne and she arranged for a site visit the next day - no need of having both my wife and me present. She arrived on time for our appointment and immediately grasped the scope of our project - she is also a homeowner in the city. She suggested ways to keep the price down. I was very impressed when she asked about the parking in our neighborhood - she was concerned that her installation crew might have trouble parking on our crowded street - to the extent that she wouldn't have taken the job if I couldn't assure her that we could find them a place. She sent a bid the following day which was clear and significantly less than the first company. We accepted her bid and sent in our deposit.
There was a six-week lapse between the accepted bid and the scheduled completion of the job - we wanted a custom color for the aluminum clad windows. As the installation date approached, Jeanne called to say there would be a delay - the window manufacturers were backlogged. It took a couple more weeks for the windows to be ready, but Jeanne kept us updated. On the appointed day for installation, Jeanne herself arrived before her crew, again to make sure that we had parking set aside for the crew's truck (we had saved them a spot on the street). The crew was very polite and clean, setting up and executing their jobs quickly. They arrived at around 8:30 in the morning and were done before 1:00 pm. The garage was cleaner when they finished than when they had started! The job looks great and was completed exceeding our expectations. Jeanne came back as they were cleaning up to inspect the job and spent nearly an hour talking with my wife and me. In all aspects of the job we were extremely pleased. We would definitely use JC Lilly again and will recommend them to anyone.
"[member name removed], It was a pleasure to work for you (as is with all of my customers) and I greatly appreciate this wonderful review. Thank you so much!"
"[member name removed], Thank you so much for the lovely review. It was a real pleasure helping you accomplish your goal of maintaining the beautiful historic appearance of your home."
"Thanks so much. Greatly appreciate your review."
"I greatly appreciate your review. We are so grateful as a small business to remain strong in a volatile economy thanks to customers like you."
After deciding to go with JC Lilly, Jeannie sent someone out to take an accurate measurement of the window. She informed us that it would take a couple of weeks for the custom window to be manufactured. We set-up a tentative installation date (she would contact me if anything changed). On the morning of September 5, Jeannie was at my front door, window, ready to be installed! I left for work just as her crew was getting underway, and when I returned home that afternoon there was a beautiful new window in our bathroom. The icing on the cake? The entire space (inside and outside) was CLEAN...if it wasn't for the new window you wouldn't have known they were there.
We were incredibly pleased with the whole experience. When we remodel our upstairs bathroom next year, we'll be calling Jeannie at JC Lilly to replace the window in there too!
"Thank you for your wonderful endorsement Nick. It was a pleasure serving you!"
We ultimately chose fiberglass replacement windows and could not be happier with the appearance and quality of the windows.
The installation went smoothly and without incident. The installation crew arrived punctually and got right to work. They did a really great job and were incredibly meticulous. There was literally no mess either inside or outside the house by the time they left. Jeannie supervised part of the installation herself and returned the next day to check out the completed installation.
Everyone seemed to be genuinely concerned that we would be pleased with the results which we very much were!
IWe've worked with a lot of contractors over the years - from house additions to simple painting - and have been routinely disappointed with them in general. Jeannie and her crew blow everyone else out of the water! She's simply the BEST!!!
"Thank you so much for your kind words. It was a pleasure serving you!"
the work was excellent, the individual doing the work did a great job, was friendly, and cleaned up after himself, explaining the features of the window before he left.
jeannie (the owner) personally called during and after the project to ensure we were happy. price was fair and beat other quotes we received.
"Thank you for your kind review. I will pass this along to the installer."
We also had JC Lilly install our new front door. Jeanie helped us pick a Thermoclear door which we ordered through Lowes. The door was great, but unfortunately a bit bigger than standard size, and when added to the extra small size of our doorway, posed a unique problem for the worker. He called his brother and found a solution of shaving off a touch of the frame to make the door fit. We were relieved and the door looks awesome! It is airtight and adds so much to the look of the front. He had to replace the wood trim, patch and paint part of the wall above the door, but it looks like new and will save us money on energy! He was very careful and did a great job! It took him two days to do the door and the storm door, but both are beautiful and we love the attention to detail that was taken.
"Thank you. I will pass your kind words on to my installers."
"Thank you so much for your kind words."
"OMG Member, thank you. You are just as wonderful of a customer. I'm so lucky to have such great customers as you and the other folks. Thanks again."
"Thank you so much for the recommendation. Thanks to customers like you my small business will continue to stay in business! Please contact me if you need anything."
"Thank you sooo much for giving us a great review. I greatly appreciate your kindness and patience especially. Please call me if you need anything."
Licensing
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