J & B Plumbing & Sewer Repair Inc
About us
Best Plumber in Chicago! J&B Plumbing & Sewer Repair is a family owned and operated business since 1982 serving Chicago, IL. We specialize in residential and commercial plumbing repairs. Specializing in frozen pipes, drain rodding, sump pumps, ejector pumps, hot water heaters, faucet repairs, garbage disposals, video sewer inspections, Winterization services, backflows certified and repaired. We are a same day service, our job is not done until you, the customer, is 100% satisfied. We price by the job, not the hour to save you money. Open weekends for Emergency's only. Emergency rates do apply.
Business highlights
Services we offer
General repair and residential, Pipe Defrosting, Plumber, Plumbing, RPZ, Repair and install, Residential Repair Specialist. #1 Back Flow Tester in Chicago!, Sink repair, Toilet repair, Waters heaters, all types of rodding, defrosting, ejector pumps, frozen pipes, garbage disposals, sore video inspection, stump pumps
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 6% | ||
| 3% | ||
| 3% | ||
| 3% |
Tom Hall
I contracted on a new house and J&B Plumbing was hired by the seller to repair some inspection issues. The charge was $250 - paid by seller. Seems reasonable. During the walk through it was obvious that one of the problems was not fixed. J&B Plumbing charged the seller another $200 for a 10 minute job. Not so obvious are 2 slow leaks that were on the list but not fixed correctly, causing damage. Called J&B Plumbing yesterday (supposedly 24 hrs) to see if they would guarantee the work and they have not responded. Update 2/9 - J&B Plumbing arrived unannounced. Hopefully fixed one of the leaks. Changed the drain stopper mechanism in another sink. It still did not hold water - was told it was a cheap part made in China and that's all he had available - so basically not fixed.
On top of that - he called me the next morning to ensure my shower was hot and that everything was working perfectly! Thanks a lot Jeff - I'll definitely use them again for future plumbing needs - they do everything!
"Customer purchased this deal 1 YEAR AGO and now decided to use it. According to contacts at Angie's it was expired. After making several attempts to reach customer and not getting replies back we spoke to Angies list and they said they would make good on the coupon. So we tried again to contact customer and got no response. As far as not serving African Americans on the south side, we have African American in our family and we live on the south side. So this customer is trying to turn this into a racial situation and it is not. We have attempted several times to make good with the customer as we have been in business since 1982. We have the same phone number, address and are not (do not) ditch our customers. We appreciate the business and customer base. This is our living. We don't turn people down. We apologize this customer feels this way, as we realize everyone has their opinion."
The only thing I would comment on is the process of setting up the appointment. Clearly I reached them on a mobile phone, and they handed the phone back and forth between them to gather my info. I never knew if they were talking to me or each other, and the result was that they went to the wrong address. Even after calling me back to confirm my address. Luckily I saw them at the neighbor's door, so all was fine. But something to keep in mind when scheduling with them.
Licensing
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