
Irpino Construction
About us
IRPINO Construction is a top-notch construction, remodeling, and renovation company in Chicago, providing unmatched residential and commercial construction services. We understand that your project is of the utmost importance to you, and we strive to provide you with a hassle-free, high-quality, competitively-priced outcome. We are a family-owned and operated business that has continuously excelled in all areas of the construction industry. We look at your project as unique, and will work with you to suggest the best materials for your particular needs. We understand how crucial it is to honor budgets and timelines, and will do our best to exceed your expectations.
Business highlights
Services we offer
As experienced builders and remodeling contractors with a team of seasoned professionals, we are your One Source for any type of construction project. Our complete interior and exterior remodeling services include: Kitchen Remodeling Bathroom Remodeling Basement Renovation Second-Story Additions Room Additions Home Additions Attic Remodeling Garage Remodeling Flooring Siding Decks Floor Plan Alteration
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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92% | ||
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3% | ||
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I highly recommend Dominic and team for any future renovation work and will definitely keep them in mind for more renovation projects in the future.
Thank you, Irpino Contruction!
Irpino was consistent with the following for each of the projects:
Timeliness/Professionalism: Appointments to discuss projects were made timely and handled professionally. Detailed proposals and budgets were provided timely.
Cost: Cost was consistent and although not the cheapest, it was fair.
Recommendation of Vendors: Irpino has worked with many local trusted vendors that gave a small discount.
Work Completion: Once the work started they didn't stop until it was completed. They were at our home every day, on time and ready to work. When a portion of your home is being torn apart, you want it back together ASAP. The last thing you want is for a few day delay and for the contractors to not show. They came, did their job and left. The bathrooms were done in about 10 days and our lives went back to normal.
Attention to Details: Dominic scheduled periodic meeting to discuss progress and go over the work My husband it a stickler for details and they always accommodated him.
Overall: Irpino is easy to work with. They like what they do and do it well. The price is fair and the quality of work will leave you satisfied.
A couple of days prior to the job, Dominic scheduled time to come by with the project manager and walk him through the details of the work we agreed to do to make sure we were all in agreement and everything was clear. He asked that the PM and I exchange contact information so we could be in touch directly as needed. At the time of the meeting, Dominic indicated that I needed to have the paint for the rooms in hand at the start of the work in just a few days. I wished I had known that in advance. I hadn't purchased paint as I didn't know what kind of paint was to be used for cabinets. I was traveling that week so it left me 1 night to find a paint store that was open, sold the brand the company uses and decide on colors for the cabinets and rooms. He also indicated in that meeting that I should already have the pocket doors for installation (eek!). I asked him for the dimensions and immediately started contacting Home Depot to see what was possible based on what was in stock. I just wish, in the weeks leading up to the job, he could have given me a heads up on exactly what they would need me to purchase to start the work and the specifics as I was a bit clueless and it made things quite stressful.
The team showed up on time for work, was very clean and courteous. However, I was caught off guard again when the team indicated I needed to purchase pocket door hardware. Again, I had no clue what that was. My husband I visited a couple of hardware stores and in the end, I think we ended up paying for the project manager to go purchase it for us to make sure we had the right stuff (we had to pay extra for his time to "shop").
The work was finished within the planned time. However, a couple of weeks later we noticed that the cabinets were starting to chip and the drywall seams on the new wall were already starting to buckle and show. Additionally, the pocket doors did not slide smoothly and often got stuck open. We contacted Dominic and to his credit he was very responsive and came back to walk through and review the concerns. While he felt some of the issues with the kitchen cabinets were not the result of workmanship but of the nature of the cabinets, he had a team come back and completely redo every cabinet. Additionally, the repaired the wall and pocket doors so they were full functional. The additional painting took about another week.
In the end we are happy with the work and appreciate that Dominic had his team come back and do it without trying to charge us for additional work. That being said, we are happy with the end product, but wish the work had been done with the same care the first time around. Finally, just a small note that it would have been nice to have known everything we needed to purchase for the job in advance of it starting. I am admittedly a bit oblivious on that stuff, but that is why we hired someone else to manage the job.
I have been nothing but impressed with their professionalism, work ethic, and dedication to client satisfaction.
The most recent, in Winter 2015, was in response to a flood that necessitated replacing all the drywall and baseboards in our
basement and repainting. We also elected to replace the tile floors with faux wood flooring, completely remodel a full bath, and add a kitchenette to the existing laundry room. The other project, in Winter 2012, when we first moved into our home, included refinishing hardwood floors, removing a partition wall, remodeling a half bath, and repainting almost all the rooms in our new house.
For both projects, Irpino Construction:
- provided valuable advice regarding what renovations made sense from an investment perspective (even dissuading us from additional renovations when it would have been in Irpino Construction?s interest to increase the scope of work);
- stayed on budget;
- was flexible and responsive to revised renovation plans; and
- considered the project complete only when their client was satisfied.
In addition, in both instances, I was completely comfortable having Irpino Construction in my home, including giving them keys so they could come and go as needed. The business owners, and all members of the team, are top-notch.
For these reasons, Irpino Construction will continue to be my first choice for my home renovation projects and the company I recommend to family and friends who are about to embark on their own.
As in any project of this nature, there were couple of minor glitches but all of these worked out fine with a couple of phone calls and finding the locations of certain electrical breakers.
Overall, we were pleased with the work performed by Irpino Construction Co. and will use them again when we do another home improvement project.
Happy St. Patrick's Day everyone!
While Dominic Irpino is a great sales person for whom customer service is a high priority ? checking in with us regularly during the project - we were very disssatisfied when it came down to the quality of the work and materials used, as well as the reliability of the Project Manager he assigned us and the quality of the subcontractors. Details below.
CONS:
Unreliable subcontractors
- Electrical: About five months after the project was finished, we learned from an outside electrician that there were MAJOR
problems with our electrical wiring. The board was mounted so that the new electrician had to rip it [and some of the attached drywall] out in order to make a simple repair; some wiring was coming out; none of the breakers had been labeled. We contacted Dominic and he brought someone to remedy these problems within two weeks, but we should not have needed to get these things repaired.
- Plumbing: About nine months after the project was finished, we learned from an outside plumber (who was repairing a baseboard heater that was installed by Irpino) that two valves that were used on our boiler system and on the baseboard heater were meant for under-sink and behind-toilet applications. We were told these parts were ?cheap shortcuts? and needed to be
replaced immediately. We paid out of pocket to cover the cost of this replacement (and it was not cheap).
Project management
- Our assigned Project Manager Andrew was NOT responsive to calls, voicemails or texts. It was nearly impossible to get in touch with him if he was late or a no-show for a pre-scheduled meeting time, or if we had a problem during the project. The only way we could get a hold of him, usually, was by also texting/calling/emailing
Cheap materials, low quality
- Cheap door materials: For the materials that we ourselves did not purchase, the Irpino crew sourced very low quality stuff. Three of the four bi-fold doors that they installed (two closets, one on the boiler room) have since popped out of their tracks and do not close properly. A door to the bathroom also does not close in its frame with even a slight change in the humidity/season of the basement. Do ASK about what kind of materials they will be using (real wood, plywood, fiberboard, etc.) when you are scoping your project.
- Shoddy paint job: The paint job in the remodeled bathroom was poorly done. Many streaks on the walls, uneven paint, and drips on the baseboard heaters.
PROS:
- Dominic himself was very responsive to text and email, and checked in with us weekly to see that we were satisfied with the
progress of the project. This was reassuring during the project, but we now feel a little less good about these meetings considering the aftermath of the project.
- The finished basement product, on the surface, looked very beautiful when just finished. Dominic took pride in a good-looking project.
- Good recommendations for vendors of the raw materials and appliances (that we had to purchase on our own), including floor tiling and bathroom vanity/fixtures.
Began with a very fast and detailed estimate. Along the way a few things were changed by us or at his suggestion which all turned out wonderful.
Attention to detail and quality was always top of mind.
From the initial contact through completion Dominic was in touch and on the job for us. His assistance at every stage were invaluable and it converted our "old" house into a beautiful rehabbed vintage house with some very high end updates.
If I ever do any work again, I will contact Dominic.
As testament to my endorsement, please note that are now speccing out another project.
Licensing
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