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Horizon Restoration

4.6(
20
)
Asphalt Shingle Roofing - Install or Replace - For Business, Metal Awning or Patio Cover - Install or Replace, Metal Awning or Patio Cover - Repair,

About us

Horizon Restoration is a hail ,wind, water and fire damage restoration contractor, working with all insurance companies to perform our services with minimal cost to you.

Business highlights

Emergency services offered
18 years of experience

Services we offer

Roofing & Siding Replacement. Gutter Repair & Replacement.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.620 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
5%
2
0%
1
5%
Write a review
Showing 1-20 of 20 reviews
Lydia R.
Dec 2018
5.0
Yes, I recommend this pro
$35,000
from start to finish it was a pleasant experience. I would recommend them to everyone I know
Response from Horizon Restoration

"Thank you [Member Name Removed] for shear your expirience with our company."

Jonathan W.
Dec 2018
1.0
I tried to be nice to these guys when they trespassed on my property without permission and threw a bunch of debris from their job next door all over my property and my kids' toys. I was mad, but all I wanted them to do was to clean up the roofing tar that they had left smeared and dried on my stamped concrete patio. They dodged my calls for a while and finally talked to me and said they would clean it up. They didn't. Seems like a really unprofessional operation - slobs and liars. I would not hire for any reason. In my experience being sloppy with the obvious and visible stuff means that they probably do a poor job on the work that you can't see.
Response from Horizon Restoration

"Thank you [Member Name Removed] for understanding. We would like to apologize for all inconvenience and appreciate your understanding."

Micah H.
Sep 2018
5.0
Yes, I recommend this pro
Purchased a roof inspection through Angie's list and Horizon contacted me very quickly to set up the appointment. They arrived on time and were very through in letting me know of what they would do and after the inspection showed me photos of a couple of minor issues which were taken care of with the inspection price paid. I was very pleased with the professionalism and would most definitely look to them if I need any roofing work in the future.
Kenneth V.
Aug 2017
5.0
Yes, I recommend this pro
I could not be happier with how Paul and Horizon Restoration handled this event for me. I have never completed a homeowners claim for storm damage. Paul & Horizon not only did exactly what they said they would do regarding the working time to complete, but also helped me navigate the process with my insurance company. The quality of the work is outstanding, and everything they did was done right. It looks awesome, and only the best materials were used. I strongly recommend. AAA+++
Response from Horizon Restoration

"Thank you [Member Name Removed] for shear your expirience with our company."

Maria Cristina M.
Aug 2017
1.0
try calling and e mail them, never got an answer
Response from Horizon Restoration

"Our records show, no customer with this name and address contact with our office 7739930998 . All our customers recive respond from our representative up to 2 to 3 business days. Please check if you contact with us in above phone or email, our reputation is important for us"

Jolanta W.
Jun 2017
5.0
Yes, I recommend this pro
Horizon Restoration team was very friendly and professional. I am very pleased with the outcome, my house looks great. Horizon Restoration did an outstanding job. I will definitely recommend them to others.
Response from Horizon Restoration

"Thank you for your review"

Lydia R.
May 2017
5.0
Yes, I recommend this pro
$18,000
Omg from start to finish it was an outstanding job. They met there schedule perfectly and completed a professional job.
Lydia R.
May 2017
5.0
Yes, I recommend this pro
$15,000
Let first say that Mike,Paul,and the Horizon Restoration team was very helpful and professional in dealing with my project from start to finish. They met my schedule in starting my project and finished exactly when they said they would. There crews were friendly and professional and cleaned up as if they were never there. Wow I would highly recommend them to everyone I know. Being a single mom I must say that I trust them whole heartily and so should you.
Response from Horizon Restoration

"Thank you [Member Name Removed] for shear your expirience with our company."

Pedro Z.
May 2017
3.0
The roof inspection was very informal. The guy showed up and immediately talked about possibly filing an insurance claim to replace the entire roof. This company uses the roof inspection offers as a means of trying to get a home owner to replace the roof. The roof inspection should not be used like this and it should be a professional assessment of a roof period.
Response from Horizon Restoration

"Thank you for your review. Sorry to hear about your experience. We check in our files looks like our inspector check your property like we promise. We see He send you 27 pictures with a note on each individual pictures what is a problem and what was done. We feel really sorry to receive so bad review from you, but we understand your opinion. Also, we would like to explain to you why our inspector informs you for a possible insurance claim. We always try to help the customer for the best price ( insurance claim ou only pay your deductible for new roof and gutters ) and quality ( we are a license, bond and insure ). Thank you again, we will take your review to serve better for our comunity."

Christine M.
May 2017
2.0
We couldn't get them to give us a proposal. They said they would mail it and we should have in 4 - 5 days. It never came. We made three attempts to follow up and still nothing. Three strikes and YOU'RE OUT.
Response from Horizon Restoration

"Thank you [Member Name Removed] for shear your expirience with our company. Sorry to hear about this situation. Due to busy time we was unavailable take care all our appointments fast like usual. Our office don't know nothing about comunication problem between you and our estimator. We would like to apologize for this situation again . We also beleve this small human miscomunication cost us to high price."

Jean H.
Mar 2017
5.0
Looked at my roof, gave suggestions
Response from Horizon Restoration

"Thank you [Member Name Removed] for shear your expirience with our company."

Ann D.
Mar 2017
5.0
Yes, I recommend this pro
$999
It was fine. They did a good job, just had to deal with an issue they found. One person came out, took one day. They showed up and they did it. Left area very clean.
Response from Horizon Restoration

"Thank you [Member Name Removed] for shear your expirience with our company."

Sean G.
Nov 2016
5.0
Yes, I recommend this pro
Fast contact , some how they did not end up with my phone number but e mailed me within 24 hrs and gave me option to leave number , call office , or contact Jack who would be the one coming out. I called Jack directly , he showed up on time , was knowledgeable and honest. I believe he let me know the real condition roof and did not try to sell me anything .
Response from Horizon Restoration

"Thank you [Member Name Removed] for shear your expirience with our company."

Russ S.
Nov 2016
5.0
Yes, I recommend this pro
It was fine. I didn't pay more than the deal. They were right on time. I'd recommend them. They do good quality of work and they're punctual.
Response from Horizon Restoration

"Thank you [Member Name Removed] for shear your expirience with our company."

Nancy B.
Oct 2016
4.0
Yes, I recommend this pro
$99
It went very well
Response from Horizon Restoration

"Thank you [Member Name Removed] for shear your expirience with our company."

Justine K.
Oct 2016
5.0
Yes, I recommend this pro
$23,000
The new siding looks great. Andy from Horizon did an awesome job. The owners, Paul and Jack, were very responsive and great to work with from start to finish.
Response from Horizon Restoration

"Thank you [Member Name Removed] for shear your expirience with our company."

Kieran D.
Sep 2016
4.0
Yes, I recommend this pro
He was okay, he wasn't great he told me he would give me an estimate on my roof to replace it and he never followed up on that, he seem very knowledgeable and he did a decent job when he was here  he just never followed up on the quote.
Response from Horizon Restoration

"Thank you [Member Name Removed] for shear your expirience with our company."

Diane K.
Aug 2016
5.0
Yes, I recommend this pro
$75
We had a sky light leak that was difficult to locate. Horizon returned 3 times even though their service was purchased through Angie's list as a 75$ special deal. They never upcharged and were very responsive and diligent.
Response from Horizon Restoration

"Thank you for shearing your experience with our company"

Wenbo H.
Aug 2016
5.0
Yes, I recommend this pro
$99
Jack and his team are all nice guys.  Jack explains the problem clearly and fixes problems fast. 
Response from Horizon Restoration

"Thank you for shearing your experience with our company"

Rubie C.
Jun 2016
5.0
Yes, I recommend this pro
unknown
Response from Horizon Restoration

"Thank you [Member Name Removed] for your opinion."

Steven K.
Jun 2016
5.0
Yes, I recommend this pro
unknown
Response from Horizon Restoration

"Thank you for shearing your experience with our company"

Cindy T.
Jun 2016
5.0
Yes, I recommend this pro
$99
Jack came on time. Explained the roof issue to me. I did ask for quote on other work, but he did not seem to get back to me.
Response from Horizon Restoration

"Thank you for your opinion."

Steven K.
May 2016
5.0
Yes, I recommend this pro
$8,000
Horizon Restoration does great work. Paul, Joe and Andy are great guys. They helped in getting the insurance claim started and they were in contact with me in every step of the process from start to finish. My house looks like a totally different house from top to bottom. These guys are the definition of excellence. I wish I got a hold of these guys alot sooner. They are down to earth guys and know their jobs very well and they are very professional. My neighbors and people just walking and driving down the block say that Horizon Restoration did great work and is really impressed with their work. These guys are the real deal in the construction buisness.
Response from Horizon Restoration

"Thank you we glade we can work for you."

Ken Z.
Dec 2015
5.0
Yes, I recommend this pro
$17,000
It went very well. They were easy to deal with, and always were accessible by phone. Very professional. They explained everything and answered all my questions. They dealt very well with the insurance company. I was very pleased. It overall went very smooth.
Response from Horizon Restoration

"Thank you for shearing your experience with our company"

Barbara P.
Oct 2015
5.0
Yes, I recommend this pro
$22,000
Workmen arrived early, worked throughout the day. Had all the necessary tools and materials to ensure they could work without interruption. Removed all debris from job site.
Response from Horizon Restoration

"Thank you for shearing your experience with our company"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Horizon Restoration is currently rated 4.6 overall out of 5.
Horizon Restoration accepts the following forms of payment: CreditCard
Yes, Horizon Restoration offers free project estimates.
No, Horizon Restoration does not offer eco-friendly accreditations.
No, Horizon Restoration does not offer a senior discount.
Yes, Horizon Restoration offers emergency services.
No, Horizon Restoration does not offer warranties.

Contact Information

7122 W Higgins Ave, Chicago, IL 60656

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