About us
Hales Property Management, Inc. (HPM) is a service oriented professional property management company that specializes in getting smaller to mid-size condo buildings on a proactive, strategic long term plan to ultimately avoid unforeseen surprises and limit special assessments. Our dedicated time and genuine concern have proven to be an asset for individual condo associations across the Chicago land area which is what sets us apart from the others. We consistently work to improve the value of your home and ensure neighborly peace by: •Streamlining daily operations and re-negotiating/modernizing contracts and everyday expenses •Providing top notch owner's representation and well managed capital improvements •Generating accurate accounting records to ensure appropriate filings are current •Having the necessary knowledge and resources to handle and resolve an issue in an efficient and timely manner
Business highlights
Services we offer
Residential/commercial property management company specializing in smaller to mid-sized condominium, and coop buildings; Provide service for associations or individual owners (rentals); Project/consulting management for construction projects; Web based building accounting software including private web portal for each resident, townhouse
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 33% |
"Thank you for your continued feedback. Our company has an internal policy to provide a friendly response to all resident requests within 24 hours of receipt. I genuinely apologize if this wasn't your experience. Please note that we have a team of people working to address such requests in order to provide the quickest possible resolution. With regards to costs, please note that we are bound to our contractual agreement with your Association. Such costs, in comparison to the services we provide, are detailed, reviewed and approved on an annual basis by your Board during an open meeting. I attempted to reach you yesterday and today to further discuss your concerns. I hope you will give me the opportunity to help with and/or clarify any additional questions or concerns you may have. My direct number is 312.757.4651."
Our association has a few challenges in that, we are small (28 units) and and quot;vintageand quot;. Because of these issues, not many property management companies want to be bothered with a building of our size. Thankfully, we found Hales Property Management.
On our first meeting, Mr. Keith Hales did a walkthrough of the property and made several recommendations for our building, without knowing if he was getting our business. There were several other companies the Board considered, but we really liked what HPM had to offer.
We could not be happier with the service they have provided. They are very responsive to calls and requests. Our property manager is very proactive in finding ways to save our association money and so far, not one project that he has managed has gone over budget. It is very rare for an issue to not be resolved within a month of the initial notification.
We were resigned to an expensive, do-nothing property management company, but Hales Property Management is the exception to that rule. I would highly recommend HPM for your property management needs, especially if you are a smaller condominium association.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.