I really wish I was writing a 5-star review. We did our homework, got multiple quotes, and read all of the reviews on this company. Unfortunately, the finished product did not live up to the 5-stars we were expecting. Honestly, I would still have given a 3-star review, but I have been waiting for a call regarding the issues with our flooring since December 2020. So where do I start? When I met Greg (owner of FloorMaxx) at my newly purchased condo, he seemed like a really great guy, honest, and really involved in his work and his team. Unfortunately, Greg was only in my condo to do the quote, and then (and only because I had to ask), he came and helped me flip my granite table back over after his guys placed it upside-down on my counters. At that time, I pointed out waves that are now on my downstairs floor (Greg quickly blamed that on the floors and that the waves were there before -- the downstairs floors were only sanded and stained by Greg team). It is important to mention that there is a large trough/groove sanded across the planks spanning almost the entire room in an upstairs bedroom (new wood installed, sanded, and stained by Greg team). This is unfortunately just the tip of the problems. During the quote, I offered to remove the baseboards and quarter round in the downstairs, prior to starting the project, so they could sand and stain cleanly. Greg assured me that would be a problem and he had special tools to be able to get right up against them without removing them. Now I have a small lip leading up to them and stain and varnish all over my trim. In addition to being all over my trim, the varnish is all over my sliding glass door, stainless fridge, $4,000 stainless stove, and recently installed cabinets (items that I am not really looking to replace or refinish anytime soon). So let just say I am less than pleased with the finished product. To add insult to injury, I was promised (and paid for) 3 coats of the varnish on my floors but based on the timing of when his guys called me to tell me they were done on the final day, they either would not have had time to add a third coat or they did not let it properly dry between coats. I am already seeing light spots on the floor, varnish peeling around a nail at the top of my stairs where it looks like stain and varnish were put on before the wood putty dried. All in all, the job looks like it was rushed by Gre team and Greg was not present to make sure that his team was living up to the 5-star job he promised.