Founded 2011 ⢠With Angi since June 2013
We guarantee your satisfaction and we wonât leave until the job is done right. We pride ourselves on the quality work we provide while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today! You can also book online @ Www.directimprovementsllc.com
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Angi Certified
Business Highlights
Black Owned & Operated
Family Owned & Operated
24/7 Service Offered
Emergency Services Offered
Eco Friendly
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Verified Reviews
Ratings Distribution
Rating Details
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HVAC Companies (10)appliance repair (5)plumbers (2)electrician (1)
Showing 1-13 of 13 reviews
richard H.
02/04/2022
Ahmed I.
12/15/2020
John C.
12/15/2020
James W.
12/15/2020
Lakeshia B.
12/15/2020
Tamika H.
12/14/2020
Delshay A.
12/11/2020
Mary E.
12/11/2020
I had heating problems since September.... two other companies came off and on since September..Direct improvement came and rectified the situation ordered part and absolutely no problem... they were very professional and got the job done...thank you so much......
Description of Work
Heating/furnace
Category
heating & air conditioning/hvac
Hire Again?
Yes
Antanette S.
12/10/2020
Direct Improvement is an excellent heating and air conditioning company. Employees are very professional and knowledgeable. I used the company several times over the years and always very satisfied.
Description of Work
Heating & A/C
Category
heating & air conditioning/hvac
Hire Again?
Yes
Service Provider Response
Thank you Mrs. [Member Name Removed] for this amazing review!đTyisha J.
12/10/2020
Pamela R.
12/10/2020
Everything went well. This company is very reliable and personable. Whenever I had experienced a glitch, they were there the same or next day. Very friendly and caring. Mr. Hunter makes sure that you're satisfied and has checked on me within a few days after his service to make sure I'm good. I truly appreciate that and highly recommend his company.
Description of Work
Heating & A/C
Category
appliance repair, heating & air conditioning/hvac
Hire Again?
Yes
Service Provider Response
Thank you Mrs. [Member Name Removed] for this awesome review!đShaundas R.
10/22/2020
Matasha M.
06/19/2017
PLEASE do not use this company. I called several times just to get an appointment. Then when they scheduled the appointment they did not show up. I had to call them and said "Oh, we are not going to make it today." Seriously. Then, they rescheduled and assured me that they would come and again, NO SHOW! They are not reliable and unprofessional. They never call or provide any updates, they just don't show up. Do NOT use them!
Description of Work
Central Air
Category
heating & air conditioning/hvac
Service Provider Response
Hello this is one of the supervisors over at Direct Improvements. I just pulled up your account and i see that our guys were 15min away when the service order was canceled due to late or missed appointment and I just want to say I could definitely understand your frustration and we trully apologize for that. It is the peak season for the heat so there has been a massive amount of service requests coming in and some jobs take a little longer then expected. Our main focus is our customers are our main priority and we would love to make up for our late appointment. Your next service is on us. %100 labor discounted. Thank you for choosing Direct Improvements!!!Other Information
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All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
We are actively performing full services. We are taking additional precautions to protect our customers.
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We will wear masks and gloves when we visit your home
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We accept remote payment
All statements concerning COVIDâ19 business operations and essential services are informational only, and are selfâreported and not verified by Angi.