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Crystal Clear Window Washing Inc
Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Window Cleaning,
About us
Crystal Clear Window Washing, Inc. was established in 1999. Crystal Clear specializes in residential as well as commercial and industrial buildings of any size. Crystal Clear's mission has always been to provide our customers with quality services as well as fair, competitive prices in a timely & courteous manner. This is the reason for our success today; after many years of serving all Chicagoland area, Crystal Clear's database contains over 10,000 satisfied customers. We guarantee our work and we never leave our customer unsatisfied. We carry full liability insurance and our employees are bonded. All of Crystal Clear employees are well-trained, experienced professionals. Cost is determined by the job or the amount of windows. Weekend & after-hours service available. Additional contact number: 773-715-0000
Business highlights
26 years of experience
Services we offer
Air duct cleaning, ceiling fans & exterior light fixtures., foyer chandeliers, pressure washing, window & gutter cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.5109 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 9% | ||
| 7% | ||
| 4% | ||
| 3% |
Showing 1-25 of 109 reviews
Rick B.
Dec 2018
Services performed as required.
Russell D.
Jul 2018
As expected.
Martin C.
Jun 2018
Windows and screens were adequately cleaned. The guys we friendly enough. However, there seems to a lack of common sense when it comes to making trivial decisions about things like the best root to the back yard. In my case, there are two paths from the driveway. A long path to the opposite side of the house through a fence gate with a newly seeded and fenced off ( and muddy due to the active rain) portion of the back yard and onto the outer edge of the deck and through a doggie gate ( meant to keep the dog out) OR a short path with a sidewalk directly from the driveway to the backyard through a gate followed by an immediate set of stairs onto the deck. They chose the long muddy path and destroyed my newly seeded area and subsequently put muddy foot prints all over the deck. ..oh and they mentioned none of this to me. When I called the let the folks in the home office know.. I was told it was my fault because I didn't explicitly tell them to take the closer/easier none muddy path becuase "they aren't gonna know not to walk somewhere". Now I know where the workers got their sense of accountability. I will take my future business else where. I provided three pictures: 2 of the muddy area and 1 of the easy path..
Response from Crystal Clear Window Washing Inc
"Hello Thank you for your feedback. As a new customer you received our email before scheduling an appointment and we informed you about all requirements. If you do not want us to walk through certain areas , you should tell this to our technicians and have the area marked. Regarding newly seeded area should me marked off. Technicians were not able to see seeding. Regarding foot prints all over the deck - it was rainy day and we offered to have the technicians return to do clean up, however you declined. If we were responsible for any damages at your property , we definitely would feel accountable however this was our first visit at your property and we were unaware of all of those "no go" areas. I would recommend to provide more information before scheduling any visits at your property. Best regards Andy"
Angela S.
May 2018
After having scheduling issues with a smaller company in my neighborhood, I decided to try Crystal Clear. I am 100% satisfied with my experience. Scheduling was easy, service was excellent and I will definitely have them back in the future. High-Five to my technician for doing great work with a friendly demeanor.
Alan R.
Jan 2018
The actual window cleaning was great. I have a big, old house with a lot of large and finicky double sash windows. They cleaned them all well. However, the younger member of the two man crew had a few problems. He was more into forcing the windows open rather than asking for assistance from me or his more senior crew member. I heard a lot of banging during the job. There was some furniture that needed to be moved away from windows which I had noted when they arrived and volunteered to help move. But, I was never asked. I also had to unbend a tab on one of the storm window frames after he bent it by trying to force it open, and I happened to walk in while he was struggling with it. He also was way too open and gripey verbally and may well have been more concerned about his personal difficulties than the job at hand. For whatever reason, this guy was not taking care of my home and wasn't being supervised closely enough. The other crew member was outside, and I assume he did a good job out there. I had used Crystal Clean four times prior. While pricey, they always did an excellent job and were careful and professional. I know these firms have a large turnover and they are constantly in training mode, but...as a paying customer, I can't take the chance that I will get someone similarly ill prepared in the future. I see that Angie has some other window cleaning firms highly rated, so I will be moving on next year.
Mary P.
Jul 2017
DO NOT use this company. They are completely unethical. They charged my credit card without my authorization. They showed up at my old address and jumped on the roof and cleaned the gutters and charged my bill much more than what they quoted. They were rude when I called and offered a $50 credit. The price was $210. I have never paid more than $130. Spread the word.
Melissa H.
May 2017
Always do a great job
Pam S.
May 2017
Guy showed up on time, did a great job. But then he told me all my windows were terrible and needed to be replaced. We were about to sell the house, so you can imagine how concerned i was. We had 2 inspections and neither one had problems with the windows. Was this guy trying to sell me new windows? I then had an Angie's list coupon and he REFUSED to accept it. So no, would not use again.
JEAN B.
Feb 2017
Everything went very well. They were prompt, which was helpful as I had a deadline and the weather was iffy at the time. They did a thorough job, and were careful of the inside carpet that I just had cleaned. Nice employees and everything looked great when they were done.
Kathryn S.
Feb 2017
We will never use this service again. Their rating do not support their product,
Mary M.
Dec 2016
Loved it. He was great. I am a happy gal. I will be calling him again.
Timothy M.
Oct 2016
They did great!
Steve P.
Sep 2016
Well. Would recommend them
Julie E.
Sep 2016
Extremely well! The window washer was incredibly knowledgable and paid good attention to detail
David R.
Aug 2016
unknown
Gary T.
Jul 2016
Awesome! I would definitely recommend this company. Everything was cleaned perfectly. The person who came arrived right on time. He was very thorough.
Mark F.
Jun 2016
unknown
Suzanne F.
May 2016
unknown
KAY B.
Mar 2016
They worked really hard and it was easy to schedule with them. They did a good job and we would use them again!
Cindy N.
Mar 2016
unknown
Valentina W.
Jan 2016
unknown
Kevin M.
Dec 2015
They did exactly what they advertised.
Response from Crystal Clear Window Washing Inc
"Thank you for your review , however we don't understand why you gave us only C if we did service exactly they way you wanted and you were satisfied with the job we did."
Judy T.
Nov 2015
unknown
Response from Crystal Clear Window Washing Inc
"Thank you for your comment. We really appreciate feedback as this is the only way we can improve. We offer both types of screen cleaning - dry brushing for $2 and washing with soap and water for $3. I am afraid you chose dry brushing. It is about the same with frame cleaning there is an additional charge for this service as well please see our price list for details. [hyperlink removed]"
Philip F.
Oct 2015
The work went fine, but the aftermath was infuriating. After the work, the billing and the payment, I began to get unsolicited phone calls from them, asking for additional work. At least 5 times, I asked them not to call me--that I'd call them if/when I needed additional window washing. They ignored my requests to stop calling. This went on for 5 years and at least 20 calls, until I disconnected that phone line for other reasons.
Response from Crystal Clear Window Washing Inc
"We are not operating in Florida, so obviously you didn't used our services."
Deborah T.
Oct 2015
Crystal Clear communicated well and was very punctual. They cleaned my mirrors perfectly with no streaking or marks.
They also asked me to inspect the mirrors before they left to make sure I was happy with the job. Very professional. Worked quickly and efficiently.
Licensing
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FAQ
Crystal Clear Window Washing Inc is currently rated 4.5 overall out of 5.
Crystal Clear Window Washing Inc accepts the following forms of payment: CreditCard
Yes, Crystal Clear Window Washing Inc offers free project estimates.
No, Crystal Clear Window Washing Inc does not offer eco-friendly accreditations.
No, Crystal Clear Window Washing Inc does not offer a senior discount.
No, Crystal Clear Window Washing Inc does not offer emergency services.
No, Crystal Clear Window Washing Inc does not offer warranties.