It is a pretty pricey contract for what I pay per month. The quality is fine. We only had to deal with them once, and they were pretty responsive.
Description of Work: I use Comcast for cable and internet. I have 5 or 6 TVs.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$190
Bambi M.
09/2015
2.0
cable tv service
 + -1 more
unknown
Description of Work: Cancelled my subscription, may main complaint was to cancel the whole thing, I just wanted to down grade to another tier. I spoke to 5 different people and they all quoted me a different price. One call escalated to a manager in which I was told I was a lier. He told me I was just trying to get a new promotional rate. This service was appauling
Rating Category
Rating out of 5
Yes, I recommend this pro
Catherine H.
09/2015
5.0
internet service, cable tv service, landline phone service
 + 1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$120
Laurie K.
06/2015
1.0
internet service
 + -1 more
unknown
Description of Work: They provide cable services.
Rating Category
Rating out of 5
Yes, I recommend this pro
Winifred D.
04/2015
3.0
internet service, cable tv service
 + 0 more
unknown
Description of Work: Added Xfinity to my cable and internet
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$225
Karen C.
02/2015
4.0
internet service, cable tv service, landline phone service
 + 1 more
It's not the greatest of experience. It's off and on. The quality is good.
Description of Work: I use Comcast for internet. I have a bundled service.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$230
Bruce I.
12/2014
5.0
internet service
 + -1 more
Cable broken by animal was repaired promptly.
Description of Work: Repaired broken cable and, because he was 15 minutes late, also gave $25 credit on ur next billing cycle.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pamela G.
08/2014
1.0
internet service
 + -1 more
See above
Description of Work: They did not answer phone calls. They did not return calls. It is impossible to reach a human that can DO anything. We can no longer get service because of a problem THEY caused.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$150
Irene A.
07/2014
4.0
internet service
 + -1 more
It went very well. He replaced the router and checked the modem.. He then installed a small box so that I can get more channels in a small TV in my kitchen...He was here almost one hour. I have 2 computers in my condo, because I have a care giver that lives with me. He checked both computers to see that they were functioning properly.
Description of Work: Repair and replace router and also new box for extra TV set
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Service Categories
Internet Service,
TV Service - Cable,
Phone Service - Landline
FAQ
Comcast is currently rated 3.6 overall out of 5.
No, Comcast does not offer free project estimates.
No, Comcast does not offer eco-friendly accreditations.