Carroll Roofing and Construction

The workers were very nice. I never felt uncomfortable with anyone being in my home. The work was done as quickly as possible and I was very happy with them.

They are a great company! They were friendly and cordial, and where there on time. They were extremely clean as far as carpenters go, and cleaned up as they worked. They got the project done 3-4 days earlier than estimated. I'd highly recommend their services.

The workers were on time & pretty reliable with the completion of the work. The work was pretty good, that is it looks good, but now my bathtub is leaking in the ceiling below the bathtub. I have contacted them several times, but have received no response. The leak has been there for several months and on the first report they promised to send out the guy who did the work, but I never heard back from them. I would have used them again for future projects, but since they have not responded to my requests I will not use their service, nor will I recommend them.

AFTER THE INITIAL WORK WAS DONE, I TRIED TO CONTACT THE COMPANY, REPEATEDLY, OVER THE PAST COUPLE OF MONTHS, WITH NO REPLY. AT FIRST, I WANTED TO COMPLAIN ABOUT THE PITCH OF ONE OF THE GUTTERS. THEN, ONE OF THE FLAT ROOFS STARTED TO COME OFF. ONCE AGAIN, I TRIED TO CONTACT CARROLL ROOFING WITH NO SUCCESS. THEN, I CALLED ANGIE'S LIST TO FILE A COMPLAINT. TWO WEEKS AGO, AFTER THE COMPLAINT, ED CARROLL STOPPED BY, FOUR DAYS AFTER OUR SCHEDULED CALL. HE TOLD ME THAT HE WOULD FIX THE ROOF AND GUTTER WITHIN THREE DAYS. SINCE THEN, I HAVE YET TO HAVE ANYONE OVER TO THE HOUSE FOR REPAIRS. NOW, THE CEILING IN MY HOUSE HAS WATER DAMAGE.