Cahill Building

Excellent. Service! !

Very Good Work! Very Professional!1

Fantastic service, great communication

The initial work was done last fall (October or November) so it's kind of hard for me to remember exactly how long it took for them to actually start the work.  But I had to call them back 2-3 times after the times when they said they would start the work.  I always had to reach out to them when they said they would contact me.  When they finally showed up they did not complete the work.  The put the tar on the roof but not the silver coating.  It took several more calls before they finally told me they would have to wait until Spring to do the silver coating.  They just finished the coating and, OF COURSE, they called me to get paid.  

unknown

unknown

unknown

unknown

unknown

They did a good job overall experience was nice.

My wife and I are very pleased with the rebuilt chimney's appearance.  The "A" for price is due to Martin Cahill's experience, which resulted in the overall appearance of the house being maintained at a lesser cost.  The other bidders offered to repair the damaged mortar which would not include the replacement of the damaged bricks, or rebuild the entire chimney.  If we rebuilt the entire chimney, the bricks would not match the rest of the house and the extra work and material would add to the cost.  On the day Martin provided the estimate, he said he could match the existing brick, but the day the workmen came, there was no match.  Instead, the workman advised that they would use limstone to replace the three top courses of brick and salvage the existing brick for the 4th course.  Again, we were very pleased with the results.

unknown

We had problems with them. They used rocks on our modern walls. The scheduled us for a day 7 a.m in the morning and they never showed up but when I called them they said it was raining. They called all the workers to cancel the work appointment but never called to notify us about this so we kept waiting on our day off. Moreover it never rained that day and when I called the owner he wasn't very apologetic and told me he was too busy calling his workers to cancel the work and forgot to call me. They damaged my wall and it has now taken us over a full year to repair work done. Our chimney is now fine but we were not happy with their services. I would not use them again.

Their prices were comparable and they did an excellent job in a timely manner.

They came out ready to work. They had everything what they needed to work that time. Everybody came out to do what they had to do. They cleaned up after themselves. They had everything they needed to haul the way. I was happy with that.

It went fine.

unknown

They were able to complete the repair in one day. They came back once in person and called once to ensure we were satisfied with the work done.

unknown

unknown

Scheduling worked with me to get an appointment time as I was only available on Saturdays. I had several questions about the Chimney repair and tuckpointing and Marty Cahill and his staff answered every question within a timely manner. I never had to wait for any response rather via email or by phone. I really appreciated that level of attention to a customer with many questions.
The scheduling process was great, the office team worked with me and followed up with me to make the appointment. On the day of service, the crew arrived promptly and began working. It was a crew of three guys, and they handled my home with care, and answered any questions I had on site. They finished the job within 5 hours and they cleaned up the materials used and left my home just as they found it with no debris on the neighbors property.
The finished product was repaired properly and my chimney looks new again, and the house tuckpointing was really nice and it looks new again.

Overall, the work was done well and I am very happy after the resolution. For a 70 year old brick garage, it is now in good condition and should last for many decades. However, I would suggest that the home owner be on site while the work is being completed. In my situation, issues kept me from being home during construction, and therefore, I was not on the premises while the work was being completed and several issues were noticed at the end of the day, after the workers went home. I was disappointed that I was not notified, by the superintendents, immediately, and prior to making decisions based on their judgment. In fairness, they did make corrections. I would have been much more understanding if the superintendents contacted me immediately to discuss prior to the corrections. I had to complain to the owner, which he resolved, to my satisfaction. I believe they have learned from the mistakes and a good learning experience for the superintendents that were on the job.

.

The estimator came out very quickly after a call. I should say that this company took a photo of my chimney (pretty bad condition), sent it to me as a flyer, and listed other homes in the area where they'd done comparable work . This was very effective marketing. I drove by the homes to look at the work and it seemed good. It made me act on a long-standing repair issue that I was aware of.

The proposal/contract arrived within a few days. The work, however, did not begin until almost a month later. This was somewhat perplexing.

The chimney work was completed first. They did call first to tell me they'd be working. They left some debris in the yard from the rebuild. Otherwise, the chimney repairs look good, with the brick and grouting closely matching. I was quite pleased.

Weeks later, the company called me while I was at work to tell me they were at my house installing the downspouts I'd ordered. But in the time since their proposal/contract, I'd put up a locked gate so that access to the back of the house was difficult. Had they called me before, I could've left the gate open. So here, I have to say their last-minute style was awkward.

The downspouts were installed (God knows how they got in the back yard with the fences locked!) Seems like the rain is coming off the house better ever since.

Their communication isn't the best. Their estimator was extremely professional. He really convinced me to go with them. I thought their price was pretty good (they let me make payments even!) too! I have some more masonry work to do and I will probably use them.

They were very professional and kept me informed on what they were doing. They did clean their mess up when they were done. They did good job for me and I even received some positive comments from my neighbors on the work. I would refer them to anybody needing this type of work.