Budget Blinds Bucktown

Matt the owner was very responsive and helpful UNTIL her was paid. Then he went ghost and we never heard from him again. He wouldn't respond to messages and we had to charge back on our credit card. TOTAL SCAM.

Our blinds look great and were very reasonable!  Matt did a great job installing them in our 100+ year old house.  I'm amazed at how updated the downstairs looks with this small change.  I would recommend them to anyone!

We decided to go with Budget Blinds because we thought that the price was reasonable, but haven't really shopped around as much as we have liked to. When we asked for an estimated time for when the blinds would arrive, he initially said three weeks. So three weeks later I call Matt back, the business owner, and left a message to call me back about the blinds. No response. I call sometime in mid June again, left a message on his phone, and still no response. By the end of June, he finally picks up and says that our blinds were shipped elsewhere, but that we "sounded like we wanted these installed urgently" so he was willing to install whatever he already had. Of course we wanted them installed, a whole month and a half went by, plus we had guests staying with us soon. He said that the rest of the blinds would come in a week, so I decided to wait. When I still didn't get any response or calls back about the blinds, I called and yet again left a message. Apparently if you text him, he'll respond right away, and his response was that "he would check his inventory", and never got back to me. 
When Matt finally arrived early JULY, he texted beforehand and asked if we had a ladder (he was also an hour late) . We offered him our step stool. When he was going upstairs to get the blinds installed, he asked my 65 year old mother to carry up that heavy step stool for him (I wasn't home at the time when this happened, otherwise I would have said something)! It was unbelievable!
He also left all the boxes behind in our home. I checked the delivery dates on all of them. The latest one of the boxes arrived was June 15th, yet he made it over early July. The blinds look fine, but if I can turn back time, I would never do business with Matt ever again. Lacking communication skills, and just overall poor handling of his business, in my opinion.

unknown

I saw Budget Blinds Bucktown's great ratings and called Matt. I had initiated the kitchen project a few weeks prior with a different firm I had failed to check out on Angie's List and lived to regret it 'tho I was able to pull back safely. When I called Matt, I felt that I was behind my timeline and pressed to see him immediately. He was fantastic, returning my call promptly even 'tho on a personal trip out of state. He offered to meet the very next day after his return to the office; I was thrilled about that as it helped me to feel I was not stalling out. At the house, Matt demonstrated the 4 things that are most important to me in purchasing: quality of product, selection of product, professional collaboration and a good one-on-one feeling of trustworthiness and rapport. I decide for myself but I always want the benefit of a pro's experience and judgment relative to the category. Matt provided that, and, his "show-up" is just great. He is a very personable individual who is easy to work with, and, smart. His pricing was competitive and I ordered. Matt also promptly called back to provide the answer re: an open item of information we had talked about; I appreciated that there was no lag or ball in my court. The shipment took the length of time he estimated and he came out promptly to install the blinds, which took, like, no time at all! I loved them at once and continue to admire them every single day. I will definitley have Matt out again to help me consider his offerings relative to my main floor rooms. One BIG thing I learned from Matt is that Budget Blinds does not mean low end blinds. He said it is more like "a blind for every budget." I am certain that I did not originally consider Budget Blinds because of that misconception on my part. Nothing could be further from the truth so anyone who has a similar misperception, you can lose it. Bottom line, I am thoroughly satisfied with my dealings with Matt and would recommend Budget Blinds Bucktown to anyone.