
About us
Moving can be a stressful time, whether you need to move your belongings from your small home or from your gigantic office complex, it puts a lot of pressure on you. That’s why when it comes to Chicago movers, so many people choose to hire Bernard Movers. Chicago or long-distance move, we’ve got you covered! We’ve been a top Chicago moving company for over 40 years. We carry your heavy burden, without you breaking a sweat. Licensed (IL. C.C. 137377), Members of BBB and Zealous Good, Partners with CRTS, AMSA, Move for Hunger, Moveseniors.com, Knonos and Doma Shipping, Get a free quote with Bernard Movers
Business highlights
Services we offer
& Interstate Moving Services, Loading, Local Moving Services, Office Moving Services, Packing, Relocation to Europe, Storage
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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76% | ||
0% | ||
10% | ||
5% | ||
10% |
"[member name removed], this is the first I am hearing that we broke your mirror. Please feel free to call me, Lynn Bernard, at 773-883-0780. I am very this happened and we would be more than happy to pay for this. I"
The price quoted by Bernard Movers was in line with the price quoted by other moving companies, but they charged more for certain extras such as wardrobe boxes and extra travel time. The lady at their office explained that these fees are registered with the state and cannot be changed. Overall, the cost difference probably was probably not significant, but I wish they could have been a bit more flexible.
Overall, I was happy with my experience.
Lynn Bernard is easy to work with. She was helpful and responsive and quickly responded to emails and requests from my building for an insurance certificate.
We hired 4 movers and were told it typically takes 6-8 hours. Our move took the full 8 hours. The move started out fine. The guys were quickly gathering our packed boxes and loading them up in the truck. We got on the road and received a text that they were going to pick up food in a drive-thru. I was completely fine with that, however, I did not know that they would be taking a half hour break. I thought they would be eating on the go. After our arrival, we were waiting at the house for a good 15-20 minutes or so with no sign of them; I texted them asking "how it was going" thinking maybe they got traffic or missed the exit or something...But they replied that they were at an intersection really nearby. It still took a good 15-20 minutes for them to finally show up at the house after that text. Moving is hard work so I know they need a break but it was just surprising to not know about the break and be waiting around worrying that something happened. (It should be noted that they did take 30 minutes off of the bill to account for the break.)
We felt the move was dragging on so we had them just load all the boxes into our front room instead of into assigned rooms. Some of the larger items we did have them put in specific rooms but the majority of our boxes went right into the front room.
All of this would have been fine and considered a decent move... but now that we're unpacking, we're finding little things that aren't great. Our wooden dining/kitchen table has a chipped corner and now has a bright "raw wood" corner rather than the dark stain finish; another piece of furniture had packing tape stuck right on the finish so it took off the finish when we peeled off the tape; and several of the shelves took time to relocate. This is perhaps what's annoying me the most. I understand that they need to take the shelves out but some of the pegs were also removed (again, that's fine) but they are nowhere to be found. The mover for some shelves was able to table the bundle of pegs right on the shelf but others are just missing. It's really hard to unpack when you can't put your furniture back together again.
Edited to add: We finally found some of the shelving pins tucked away in a completely random box that we use to store our children's old artwork and report cards, which is why it was never unpacked. We just happened to be looking through the art. And we also finally found our ironing board, which was broken in half and tucked away in our garage.
"Hi there (member name)! Thank you for the review! If you have not already, please feel free to contact Lynn regarding any damage that may have occurred during the move. I certainly don't want your experience to be left at a C level if there's an opportunity to make you happier. I hope you're loving the new house! - Bernard Movers' team"
First off - Lynn is super great to work with and communicate with and I had worked with her decades earlier - so she knows what she is doing.
They sent an extra truck and an extra man for no extra charges which blew me away. This caused them to get our move completed in an extremely short amount of time. Thankfully my wife was organized to keep up with them.
I had gotten more than three other quotes and they were nice companies but Bernard's was just a class better than them all.
I highly recommend anyone moving in the Chicagoland area to call them and check them out.
Will probably use them myself again in 2015.
All the men were very polite and my wife was very happy overall.
We have some Ethan Allen furniture and it was moved without any damage.
I will recommend this company to everyone I know. Nancy the owner went above and beyond trying to help me out of the pickle I was in. June is one of the busiest months for moving, so to be stranded without a truck on your move day is pretty scary, but Bernards came through and my experience was actually a pleasure and they were a pleasure to deal with.
Licensing
State Contractor License Requirements
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