ASHLAND GLASS & MIRROR DESIGN

Wonderfully! The technician that came out was fabulous, so friendly, professional and a very positive attitude, easy to work with!

They were pretty good, actually. We bought like 11 windows and doors. They did a really good job. I think we had one issue afterward. They were pretty responsive about answering our questions. I think they had somebody out to take a look at something, but they were pretty quick about that too.

We called them, they gave us a price, and two men came out in no time. They did a thorough job and cleaned up after themselves. It did not take long. No problems

They were courteous, efficient, and thorough. We would hire them again.

Excellent.

Contacted me with quote. Did a professional install, removing entire door.. Pane is beautiful. Later on a very windy cold day noticed the blinds were getting blown and contacted them. They came out promptly and took the door off, rechecked all door parts, re-caulked entire pane and reinstalled. They did show me the age of the door frame and worn track (25 years old) prevented full address of the problem but the draft was fully address. No charge for this second visit.

Work was performed well

All the work was done to spec. One piece had a minor fitting problem, which they remedied quickly, and to a perfect fit.

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It was considerably more, I said $2800 for them, it must have been about $1000 more.  I would say that they seemed to be very knowledgeable, very professional and very helpful but the price was just high. Sometimes the price is higher because the work is better but I just felt like it was too much higher.  We'd be comfortable using them if the price was right.

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We have an older home with a decorative sidelight by the front door. On one of the coldest days of the year our teenaged son tossed his book bag on the floor by the door, as is his habit. On this particular day, the lock he had hanging on the strap (don't ask) hit the window and caused it to spider crack. I used the Angie's List app to take a picture and request a vender response. A sales rep from Ashland Glass called and we set up a date for him to come out to take measurements and give me an estimate. I was told that the glass, due to it's age, could not be matched but something very similar was recommended. The installers came out and, sure enough, only by really examining the glass can you tell the difference. In less than an hour they were done. They cleaned up everything and the window looks great.
I did check other places and Ashland's price was a bit higher but I feel that with the age of the window and it's unique design I got what I paid for.

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They did a great job!

Ashland Glass was easy to work with starting with the initial phone call to the pick up.  They are professional and courteous.

He was good. He did a good job and didn't mess up anything. Also, he was very courteous and a gentleman.

Estimator came and inspected the opening and shower components and assembled a detailed bid. As the wall tile was a bit thicker than what had been used in the past, it was a very tight fit, but the estimator believed it would fit if we didn't use vinyl seals.
Two different workers came to complete the install several days later. The work took longer than expected, but they did a nice job of cleaning up the door - removing all the old caulk, etc. and were able to get the door into place. However there was a significant gap between the door and glass panel at the bottom, and it was a very, very tight fit at the top. On initial inspection I just accepted this as the best that could be done with the situation I provided them, but looking at it later, I realized that they had flipped over the door, which was cut slightly wider at the bottom than the top (this also left some caulk/hard water stain at the top of the door where the old seal had been).
Further inspection after the workers left also revealed some messy caulk work, some nicks in the new marble curb top, a scratch in one of the new hinges, and just general dust and mess in several parts of the work area.
I contacted Ashland with my concerns. While the response was not as quick or complete as I would have hoped for, they did follow through and come out to flip the door to the correct orientation and replace the scratched hinge plate. The final result operates very nicely with an even gap on the door from top to bottom. The hinges are a bit offset (the top one is further into the door than the bottom) - while not ideal visually, it does not impact the operation of the door.
There also was a part that we discussed in the initial estimate that ended up not being required - while I was originally charged for it, as soon as I raised the issue they refunded that portion of the fee.
I'm happy that Ashland was willing to work with me on a door that they did not supply and that was challenging to install, and I appreciate that they followed through in fixing the key issues. I would recommend them with some reservations.

I have known them for a long time. They gave me an estimate on some pieces I designed to cover cracks for my closet mirrors. They are pretty nice people and well known in the neighborhood. They are a small store front and do a lot of work in the neighborhood. I would send people there because it's convinient.

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I had used the company previously to replace a window that I was able to bring the frame into the store. That was also an excellent experience. The Company called me back immediately when they opened at 8:00 a.m. Cesar came out to measure shortly thereafter. He called with a price quote. The repair technicians came a couple of hours later and completed the job in an hour and a half. The couldn't have been more professional. I really appreciate the responsiveness of this company. I whole heartedly recommend them to Angies List Members.

I had a terrible old shower door and they replaced the door with a beautiful new frameless door at a reasonable price. The staff was accommodating and friendly. There was a slight issue with the glass, but they came out to fix it right away. The scheduling was a bit tough but I would use them again without hesitation.