Reviews
4.97 Reviews
Showing 1-7 of 7 reviews
Elisa S.
05/2016
phone sales
 + -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Ann K.
06/2014
computer sales
 + -1 moreOn this visit, I brought my iPad. I had been unable to send emails and couldn't get the settings right. this was another problem solved. My 'complex' - problems - to me - were all solved in less than an hour! I was extremely pleased and will make that 'home base' for all my apple products!
Description of Work: Provided a new iPhone 5s. Transferred all my information from my previous iPhone. i was able to keep my previous number. this definitely beat going to the Verizon store. They provided an excellent service answering all of my questions. I could not understand why I couldn't have the same calendar on it and my iPad. that was remedied in seconds.
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Yes, I recommend this pro
$200
Charles C H.
09/2011
computer sales
 + -1 moreThey were very knowledgable and helpful with me a my purchases. I love the apple products and have been very pleased with them so far. I would recommend the store and the products to anyone.
Description of Work: Purchased iPhone, iPod, and Computer
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Yes, I recommend this pro
RICHARD A.
03/2009
computer sales
 + -1 moreApple is great. Their products are superior to every thing else. Their service is great. If you call, they pick right up. They know what they are doing. If you have a problem they work on it right there. You can also make an appointment to have them look at the computer. The price is a little high, but it is worth it.
Description of Work: I bought my blackbook computer from the Apple Store. I have also bought a Mac mini from them before.
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Yes, I recommend this pro
$2,000
Stacy F.
03/2009
computer sales
 + -1 moreThe buying experience was really good. They loaded all programs and the memory for me while I continued shop. They were patient answering all of my questions.
Description of Work: I bought a new computer from here.
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Yes, I recommend this pro
$1,500
MATT A.
09/2007
computer repair
 + -1 moreThey usually do pretty good work and do stick by their price quotes, which I like a lot. They are just a little expensive when it comes to some work they do. They are convenient and they only work on Apples which I like.
Description of Work: They replaced the video card in my Apple computer.
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Yes, I recommend this pro
$150
ANN W.
10/2005
computer repair
 + -1 moreFRUSTRATING, MADDENING EXPERIENCE. GENIUS BAR TECH WAS CURT, HURRIED (THE STORE WAS BUSY) AND INDIFFERENT WHEN HE DIAGNOSED THE PROBLEM AS A FRIED HARD DRIVE. HE QUICKLY MOVED ON TO ANOTHER CUSTOMER. I HAD TO ASK HIM TO COME BACK OVER FOR A FULLER EXPLANATION AND PRESS HIM ON REPAIR ALTERNATIVES. HIS SUGGESTION: GO DOWNSTAIRS AND DROP ANOTHER $300 ON A NEW IPOD. WHY BUY A NEW WHEN THIS ONE WAS DEFECTIVE? FINALLY FOUND A MANAGER, AND HE COULDN'T ANSWER THAT QUESTION, EITHER. ONLY INTERESTED IN SELLING NEW PRODUCTS, CUSTOMER SERVICE TOTALLY LACKING. (TRIED TECH SUPPORT ON THE PHONE, AND IT WAS WORSE: SHOCKINGLY RUDE AND UNHELPFUL.) I'VE OWNED APPLE COMPUTERS SINCE 1983, AND I LOVE MY IPOD, BUT AFTER THIS EXPERIENCE I'M BUYING A DELL NEXT TIME. (DON'T WASTE YOUR TIME WITH APPLE. FOR FANTASTIC MAIL-IN REPAIR SERVICE, GO TO WWW.IPODRESQ.COM)
Description of Work: WHEN MY 1 1/2-YEAR-OLD IPOD SUDDENLY STOPPED WORKING, I TOOK IT TO THE "GENIUS" BAR AT THE MICHIGAN AVENUE STORE.
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$300
Contact information
679 N MICHIGAN AVE, Chicago, IL 60611
www.apple.comLicensing
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Service Categories
Computer Sales,
Computer Repair,
Phone Sales
FAQ
APPLE STORE is currently rated 4.9 overall out of 5.
No, APPLE STORE does not offer free project estimates.
No, APPLE STORE does not offer eco-friendly accreditations.
No, APPLE STORE does not offer a senior discount.
No, APPLE STORE does not offer emergency services.
No, APPLE STORE does not offer warranties.
Contact information
679 N MICHIGAN AVE, Chicago, IL 60611
www.apple.com