ANCOR PROFESSIONAL UPHOLSTERY

Efrain helped me outfit a cafe with bench cushions and the result was WONDERFUL! The upholstered cushions were custom built to the weird dimensions of the benches, and they fit perfectly when they were brought in. I was so impressed. Not only does Ancor come through with quality pieces, but they are also exceptional when it comes to customer service. Efrain was easy to get a hold of and very patient while we made our decisions. Throughout the process, he was super helpful and answered all of our questions so we could be confident in doing business with Ancor. I DEFINITELY would do business with them again!

Everything was done exactly as we wanted it! He gave us a lot of options and answered all of our questions. They work was exceptional and delivered quickly. We would recommend him to anyone.

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they did a great job. the fabric looks great the padding is great. the job they did was wonderful.

I had a very disappointing experience with Ancor and would not recommend anyone use them, unless you have an industrial job or very simple home job, such as reupholstering a stool or bench
In 2011 Ancor reupholstered my sofa. I am giving them an and quot;Fand quot; rating because they ignored the specifications I had clearly set during the rep visits before the job was agreed to, and because they demanded almost $1000 in additional fees the day the sofa was delivered.

The job requirements were detailed to the Rep during visits to my home. I told him what I wanted, gave examples using other furniture in my home (e.g., the highly-domed, soft seat cushions in my Bernhardt side chairs that I wanted replicated in the sofa). I even gave him a design magazine article with detailed instructions and illustrations on how the cushions should be constructed.
I asked the Ancor rep if he understood the specs completely, and not to not take the job if he did not. My exact words. He said he understood completely, and could deliver everything I asked for. His exact words.
He wanted a down payment. I gave it to him.
My specifications:
(1) very shallow sofa back (i.e., maybe an inch of foam on the wooden back).

I had thrown the original back cushions away years earlier and wanted the back to stay as-is, with maybe just a bit of extra foam to cover wooden slats, and

(2) very deep cushions that were also highly domed to match examples and photos I had given him, and medium-soft to match the cushions of the Bernhardt seat cushions I had shown him, and asked him to sit on;

I told the Ancor rep that I wanted the cushions to be deep - i.e., snug against the shallow back - because I used the sofa as a guest bed, and because I liked to curl up to read and nap;

(3) 2 throw pillows, and
(3) all else the same as current sofa.
The sofa he delivered - which he demanded an extra near $1000 for when he delivered - was as follows:

(1) standard camel-backed sofa back (maybe 6-8 inches of foam - I later had more than 5 inched of foam removed from the back to get the original shallow back I had ordered);
(2) rock-hard seat cushions, standard length, with no doming;

I had another reupholstered come to estimate cost to fix what Ancor had done, an upholsterer with dozens of and quot;Excellentand quot; and quot;5 Starand quot; ratings on Yahoo and similar and quot;Aand quot; Angie's ratings. He told me that the foam Ancor provided is intended for diner bench seats or the and quot;very obeseand quot;: I sink about one inch when I sit on these cushions.

This upholsterer also informed my that is it not standard to insist upon a down payment, nor to show up with new charges at time of delivery.

(3) no throw pillows at all;
(4) sofa skirt much longer than the original, so long that it dragged and draped on the floor
Long story short, I believed the Ancor rep when he told me repeatedly that he understood exactly what I wanted, and I did not insist that the specs be written into the order. I was also was foolish enough not to read the fine print on the order, which stated that acceptance of sofa on delivery was tantamount to and quot;complete satisfaction with the joband quot;.
As mentioned, I had paid a sum down, which he flat refused refused to return without going to court He also refused to leave my living room if I did not pay the original amount due, in addition to the $1000 extra.
Very very long story short, I paid the original amount due for the bad job just to get rid of him.
Again, I would strongly advise against using this company unless (1) you insist upon all specification being written into the contract (which is standard elsewhere, i have since learned), and (2) it is an extremely simple job, and (3) you have a good lawyer.

NOTE: I give quality a and quot;Dand quot; because specs were ignored. If I had ordered a standard-backed sofa with rock-hard cushions, no throw pillows, and an extra long skirt, the quality of work would get an A: I believe the the guy who did the actual reupholstery would have done a good job if he had followed my specs.

On May 7th I gave them 2 chairs with a $500 cash deposit. I had purchased all my fabric on a recent trip to Paris and was very nervous, since there was no way to get additional fabric. 3 months and no chairs, and no calls from the company. Their
email didn't work, left a message on their answering machine, and finally someone returned my called. They probably had not even started the project, and was told I would get the chairs in about a week. So the week went by and still no chairs. I called again and was told they would deliver the following Tuesday AM. I had to work that morning, so I called and left a message to deliver after 5PM. No delivery. A Mr. Padilla called and said they would deliver Friday after 5PM. They finally showed up at 7:30 PM with 2 absolutly beautiful chairs. I was very happy with the workmanship.
I thought they were very expensive as I had bought the chairs, removed the old fabrics and refinished all the wood, and supplied all my own fabric. The cost to upholster 2 chairs was $1,180
Rhoda Bogardus

Ancor transformed an Eames chair/ottoman that we inherited from my husband's grandmother. The poor thing was in very rough shape. The leather was completely dried out and ruined. He came to our house with the types of samples we told him we were looking for, applied no pressure to buy one vs. another, etc.
When our chosen leather was delayed for delivery, he let us know right away, and offered to change to another, so he could be within the time range he had promised. We stuck with our choice and are very glad we did. The piece looks amazing!
Wonderful work, great communication, fair pricing. Totally recommend and hope to have them do some Baker chairs soon!

I had a really good experience.

We have a blanket chest that sit's at the foot of the bed. It is made of wood, with the the top which opens to put our blankets in. We also used this as a bench while putting on our shoes. Well the top was getting scuffed and we decided to see if we could make this a regular bench with a cushion on top. We contacted ANCOR UPHOLSTERY and related to them what we wanted to do. They brought us many different types of fabrics to chose from. They also asked what type of cushion material we wanted. They too the bench to their shop to do the work. upon completion of their work, the chest came back more beautiful then when he took it. They took the time also to polish and touch up the nicks it had. WE LOVED IT. I would definitely used them again.

Experience went well. I am very satisfied with results of sofa.

Efran helped me solve a horrible dilemma. I live in an older building and it is very difficult to move large pieces of furniture in and out. Efran was able to reupholster my sofa without removing it from the house. I had tried purchasing a new sofa, but had to return it because I could not get it upstairs. When I told Efran this story, he came and looked at the old sofa and showed me exactly why I should reupholster. (It was better quality than I had imagined!). Because he couldn't get the sofa out of my apartment, he did most of the work IN my apartment! He had a good choice of fabrics at reasonable prices. He was helpful with recommendations -- especially finding a fabric that would withstand the abuse of two active young children! This is a family-run business -- Efran's son helps out on weekends -- and he is dedicated, professional and very helpful. I And my furniture looks beautiful!