We had a pleasant experience from the get-go. I had been to a competitor's showroom and frankly felt as if I knew more about mattresses than the salesperson did, and I had only done a few minutes of research on-line ahead of time. At American Mattress, the salesperson was both friendly and knowledgeable without being pushy. He asked a few questions, helped us to hone down our choices, answered all of our questions throughly and honestly, and left us alone when appropriate to test out the mattresses and talk things over. We never felt rushed or pushed. We discussed pricing honestly (we checked on-line afterward and feel that we paid a fair price) and never felt like we were being "sold." We purchased a set that day (Saturday) and it was delivered Monday. The delivery folks arrived on time (as a matter of fact, a little early!) and were quick and professional while removing the old set and setting up the new one. One thing I like is that the company "recycles" mattresses rather than throwing them in a landfill. (I believe the mattresses are sanitized and resold at discount places.) Best of all, the mattress is the most comfortable one I've ever slept on. Although we bought one of the more expensive sets on the floor, it was well worth it.
Description of Work: We bought a queen-size Serta iSeries mattress and box springs. The set was delivered 2 days later and set up. They removed the old mattress and box springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
ANGELA H.
03/2007
5.0
mattresses
 + -1 more
They were friendly, informative, and efficient. The drivers/delivery men worked their tushes off. They should receive a POH.
Description of Work: We bought a mattress here. They delivered our new ones a few days later per our request. They gave us a repeat customer discount as we bought a mattress there in 99. They were friendly, informative, and efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
ROCHENE M.
01/2006
5.0
mattresses
 + -1 more
Sales person was not pushy at all.
Description of Work: Sold and delivered mattress, frame, and headboard.
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Service Categories
Mattresses
FAQ
AMERICAN MATTRESS is currently rated 5 overall out of 5.
No, AMERICAN MATTRESS does not offer free project estimates.
No, AMERICAN MATTRESS does not offer eco-friendly accreditations.
No, AMERICAN MATTRESS does not offer a senior discount.
No, AMERICAN MATTRESS does not offer emergency services.