All Temp Heating & Air Conditioning

Quick and affordable repair. All interactions were very professional.

Showed up on time and completed service in the expected time

TL;DR - Do not use these folks for anything. Ever. They do not train their field or office staff properly, their office and field staff provide bad information as a result, and their management will not return calls. I am out at least $600 because of their incompetence. Their field staff did not perform industry standard steps to diagnose a leak, pumped $900 of coolant into a system with a huge leak in it, then lied about it when confronted - "I was trained to do it this way." I have since spoken with 3 other HVAC industry professionals, and all universally agreed All-Temp staff did not follow standard best practices. Their office staff straight up lied to me about whether or not I could save any remaining coolant. As of mid June, I have called 5 times and left voicemail to a person the field tech told me to call, and have not gotten a call back. AVOID AVOID AVOID. DO NOT EVER GIVE THEM YOUR BUSINESS. NITTY GRITTY - My HVAC was not cooling and I needed to have it checked. I made the mistake of looking for deals on Angi and found a coupon for an HVAC checkup for $89 with All-Temp. A tech named Greg came out in mid May and checked my HVAC, it was completely out of coolant. He pumped in $900 of coolant and added a dye packet to the line that would leak out green and ID the location of any leak. I was not home at the time, he commented to my wife to "call us back when the unit stops cooling, might be a month, a year. Just give us a call!" I happened to walk by the HVAC unit and noticed a hissing sound. Leaks in HVAC lines are typically pinhole sized, this time, I HEARD MY $900 HISSING OUT. I called them back immediately, it was Friday at 5:30pm, Monday at 8am was the next available time. I asked the person I spoke with on the phone - "What can I do to seal up the unit so I can save any coolant that hasn't leaked out?" The person puts me on hold, comes back, responds "I just spoke with the field tech who came out, there's nothing you can do, it will all leak out." I smelled hogwash, called a hardware store, frantic, and happened to speak with a former HVAC tech. I got exact instructions on how to prevent more coolant from leaking out, and he offered to fix the leak as a side job the next day. He came, saw the crack (shoddy solder job, not All Temp's fault), and asked if All-Temp had pressurized the line to check for leaks. "I have 42 years of experience, that's the first thing you do." The All-Temp tech did not do this. This good samaritan fixed the crack and pumped in $600 of coolant. Ace is truly the helpful place. Over the next two days I spoke with a friend who does commercial HVAC, and a random guy at a coffee shop who was wearing a HVAC company jumpsuit. Three different people, all whom I know different ways, none of whom have any incentive to color the truth. All of them said what happened was horribly wrong in terms of how to diagnose HVAC leaks. I kept my appointment with All-Temp, Greg came back on Monday. I called him out on what happened and asked him why he did not pressurize the line - "THIS IS WHAT WE ARE TRAINED TO DO." Read that as many times as necessary - they are trained to improperly diagnose leaks. But, this guy isn't management, so he told me to contact Mr. Dale Roberts, who would "definitely work with you." FIVE MESSAGES LATER, CRICKETS. Captain Make Things Right can't be bothered to call me back. I asked about the "there's nothing you can do to save coolant." Greg's response "I was already done by then on Friday, you were told that because people try to fix it themselves, get it wrong, then blame us." I admit I see the point, but a lie is a lie. I was told I could do nothing, I did something, and I saved about $200 worth of coolant. I did not tell Greg that I was put on hold SO THEY COULD CONTACT THE FIELD TECH, WHO CONFIRMED THERE WAS NOTHING I COULD DO. Bad training, outright wrong information, and zero communication. DO NOT GIVE THEM YOUR MONEY.

They were great. They were able to come out same day and repair my problem. Everyone I spoke with was professional.

Marvin did a great job helping to identify and fix the furnace problem.

The job was done fast and efficient.

Found issue immediately and repaired on the spot.

Nick at All Temp was great! He was on time and made sure all my questions were answered. The guys that came and installed my new AC unit were quick and made the process pain-free. Thanks so much!

Service went very well. Tech was able to do a no contact visit since I was under the weather which was super nice. I had my heat up and running quickly once I had my gas valve on my boiler replaced.

A+ rating. Highly recommend Zac, he is a top notch service technician who I trust for my furnace maintenance

Wow! I could not ask for a better experience! I have a rental home in Chicago and was in search of someone to get my air conditioner replaced. It was 90 degrees outside and temperatures were rising quickly inside. I called and Roberto answered the phone in one ring. He was able to dispatch an estimator to my house in less than 2 hours. Mike the estimator, was kind enough to wait for my wife to arrive too. He was professional, pleasant, and efficient. He gave us a few options that made sense and we quickly scheduled an appointment to have our AC replaced. Thank you for such great service!!!

Salesman and installation went great. But after less than a year, the air compressor had failed and needed to be replaced. The service department couldn't care less about you even if parts were under warranty. One girl told me "there's other people without cool air and I would have to wait my turn." Called back the next day looking for an update, she said she'll leave a note and have the manager call me back. No one called for several days. After a week went by, I called back and requested to have everything pulled out and get a full refund. The girl at the service department said they are obligated to fix the issue and they wouldn't be able to do that. Even though the contract states I could return the unit if not satisfied within a year. She said someone will call back with an update. 5 more days went by and finally someone called wanting to schedule an appointment to replace the compressor, he didn't know why it took so long. After 2-weeks, without cool air in July the air compressor was finally replaced. I called back to talk to the manager, left 3 messages and I still haven't received a call back. No apologies, no explanation. It's clear this company only wants you as a one-time customer and doesn't guaranteed its 1 year satisfaction policy. I've called other companies during this time, none of them said they'll leave me hanging like this. They would have given me a brand new unit the next day. I suppose I could make a bigger deal out of this after they wouldn't grant to 1-year satisfaction policy. Don't expect much from this company if your unit breaks down. Really disappointed how I was treated by the service department.

Good price. Competent installation.

They were excellent. They stay on schedule. They have a check list, they bring their own ladder. They come prepared for the service

Very professional and courteous crew showed up to do a whole house furnace cleaning check and installed a humidifier did a great job would recommend them to family and friends!

AllTemp has been our service provider for all furnace and air conditioning needs for many years. I can’t say enough good things about their great crew, service quality and customer service. While one crew member checked our furnace thoroughly another began the ductwork cleaning on our large home. Both members were courteous, on time, and made sure to clean up when they were finished.

Awesome - they got my house warmed hassle free!

They sent out a repairman that day and he fixed the issue. Changed igniter and flame sensor. Heat back on same day.

unbelievable service and meticulous in their work and also extremely hygienic with covid compliance . would highly recommend to anyone. the owner of the company called out of the clear blue to make sure we were happy with the work i thought this was a classy gesture

Amazing service! Our old furnace wasn’t working and All-Temp worked with us to install a new one. The staff was very professional and cleaned up after themselves. The price was great and the furnace works even better than expected. Thank you so much!

It went very well. They were here within two hours. Fixed it in a short time. Very reasonable price.

Great, very quick install from time of quote to when work was completed. Job site was always orderly and cleaned up after day’s work. Installers were very professional, friendly and followed all COVID protocols.

I needed my furnace fixed they responded immediately came out and took care of the problem.

I tried to install my smart thermostat without a C-wire. I'd installed it just fine in my previous house but this one was a nightmare. Ended up throwing my hands up in frustration and calling All Temp. The entire service was 5-star. They originally scheduled the call for 1-5pm. Ended up calling to ask if I would be home early if the tech made it. I said sure thing. They called a little later to let me know it was going to end up being around 2pm because the last call got a little hairy. No problem. Tech called me 30 minutes before he showed up, exactly as promised. So, great communication throughout the day letting me know time frames and possible adjustments. No surprises. When Ed Baharopoulos (technician) showed up he was fully masked, no nose hanging out, and super polite. He let me explain the problem I was having (rather than shove me aside and ignore my info), investigated the issue letting me know step by step what he was looking at, fixed the issue letting me know what was wrong and how he was fixing it, pointed out things I could do myself as regular maintenance, etc. The whole issue was poor wiring from the previous owner. Ed never even spoke ill of that, he just pointed out what was wrong and how to fix it...and he ran the C-wire for me. $200 and I was up and running, better educated, and loaded with a list of things I can do myself to prevent more expensive repairs later. I will absolutely call All Temp again, should I need more work done.

It went very well. I can't recall any problem. If there is something wrong, they came back, see and check it quickly. If we have an information they have to come back and adjust it. They came back and make sure everything is working. They're pretty standard.