Alarm Systems Inc

The tile work was completed without many problems. Shortly after the job was complete I had Eric (Arvydas Naujokas) return to fix what he called bubbles in the grout that caused some gaps. He showed me how to mix the grout with water and fill in the space, in case I ran across any other areas. I asked if the grout should be sealed and he told me it is not necessary since I chose a dark color. A few months later I noticed there were gaps in the grout in several places. I learned that grout should be mixed with a special solution that is sold by the gallon, not water! I've heard many tile installers cut costs by doing this. I can scrape the grout out easily with no tools, since the water is not holding it together. Sealing the grout could have helped. I have some holes that are up to 2" wide with nothing between the tiles. After over 2 years of messages and emails left unanswered, I am now having to pay another contractor to cut out the old grout and reapply because it was not done correctly.