I recently bought a click bed from Adam Furniture. At the start, the sales associate, a Polish female that recently had a baby, was very friendly and helpful. The color and model of click bed I wanted and later purchased was in the back stock room wrapped in plastic. Since this was a $400.00 purchase, I needed to fully inspect and sit on the click bed to make sure this was the item I wanted. The stock guy, an older white male with glasses, was rude. He had a problem with taking the plastic off the item. I told him that I would take my business elsewhere if he refused to display the item. So he finally complied. He had some comments to say, so I basically said that he should keep his comments to himself and that a normal business would fire him for his actions. Needless to say, I ended up purchasing the click bed from Adam Furniture. The delivery guys were fine, cordial, and professional. The bed worked great for two days. Then I had a problem with the bed resting to its normal, upright position. I called Adam Furniture. I did not get the lady?s name that I spoke to. She sounded concerned and was willing to help get the problem rectified. I received two phone calls from her regarding the problem. The problem was not fixed and she said she would have to call the manufacture for advice or for a repair person. Well three weeks later?.nothing. Nothing at all, I never heard from the lady again. I finally got a phone call from some repair service, again three weeks after I reported the problem, saying they just received a fax two days ago for a repair on the hinges. Well guess what, since I received horse$*it service from Adam Furniture, I fixed the problem myself. I knew the parking lot at Adam Furniture was always empty and now I know why. I will not shop here in the future.
Description of Work: Purchase and delivery of a brand new “Click Bed”
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Service Categories
Furniture - Sales
FAQ
ADAM FURNITURE CO is currently rated 2 overall out of 5.
No, ADAM FURNITURE CO does not offer free project estimates.
No, ADAM FURNITURE CO does not offer eco-friendly accreditations.
No, ADAM FURNITURE CO does not offer a senior discount.
No, ADAM FURNITURE CO does not offer emergency services.