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A-CONSUMERS HEATING & COOLING, INC.

Founded 2003 • With Angi since October 2006

2.6

(6) Verified Reviews

Description

A-Consumers Heating & Cooling Inc., is the name you can trust in providing Air Conditioning and Heating services to the Chicago and Cook County areas. We guarantee you professional quality and dependable services because you deserve nothing less. Your satisfaction is our top priority. Some of our specialties include: AC System Installation and Repair, Heating Unit Installation and Repair, Boiler Installation, Furnace Installation, Humidifier Installation, and Duct Work....

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General Masonry Restoration

5.0

(76) Verified Reviews

General Masonry Restoration

We are a small company that focuses on customer satisfaction. Over 15 years of experience. We are honest people and guarantee quality work.

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Verified Reviews

A few reviews for this pro…

1.0

01/21/2015

unknown

DESCRIPTION OF WORK
Quite a long time ago, I called the company to get a price for cleaning my chimney. The sales rep sold me a chimney liner I did not need. He failed to test, or tell me, that what I needed were two new furnaces, as the chimney blockage had burned out both furnaces. In addition, the work done actually CAUSED the chimney to leak water, resulting in damage to my attic. I was unable to get a call back to FIX the chimney damage and, discouraged and ill, I never got them to do proper repair. The company used to be called A-Consumer's Heating and A/C, but the address and license are for the same company I used.

CATEGORY heating & air conditioning/hvac

2.0

07/30/2013

It stared out okay but after replacing the furnace motor they were suppose to return to fix a hose where water was leaking and never came back. I made several attempts to call and was given the run around. I ended up hiring someone else to complete the job. After this experience and unprofessional service I stopped using this company.

DESCRIPTION OF WORK
Replaced thermostat and was to fix a water leak on the furnace.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Sorry to hear about your experience [Member Name Removed], As I reviewed the invoice there was no estimate/charge for the leaking water repair nor thermostat. During this time in 2013 (4 years ago) our company president was out the office due to a personal reasons. This is no excuse, however please understand there was water on the floor upon our arrive, (note on service ticket) the invoice quoted...
1.0

08/21/2007

Horribly. The technicians did not correctly diagnose the problem. But still they attempted to which made a bad situation worse. They offered to come out and give us a quote on replacing both units but I will not allow them in my home again.

DESCRIPTION OF WORK
Our basement flooded and we had 3 feet of standing water. Our furnace, air conditioner and hot water heater all stopped working. They came out and gave us an estimate to replace parts. The parts (blower board) were not in stock and they said they would be out at 8am the following morning. After numerous phone calls the next day we finally saw someone at 6pm. It's 2 months later and the air conditioner is not working again. Their technician said it was an anti-freeze leak and would require a new line run out to the unit. A 2nd and 3rd opinion by different companies both said the new blower was not installed properly after the flood and that both the furnace and hot water heater should have been replaced right after the flood because we now are facing serious mold problems.

CATEGORY heating & air conditioning/hvac

4.0

05/15/2007

Overall, the service was good. The company provides 24 hour service and came the same day that I called. Once the worker figured out the sensor problem, he was able to fix it immediately. However, I also needed to purchase a new filter, a special type. The worker tried to convince me that I would need to order it from their company and let them install it for an additional $79.00. I decided to wai...

DESCRIPTION OF WORK
The Sensor (main problem) and other parts of the unit were cleaned.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Thank you for being a current customer [Member Name Removed]. Please note we don't sale parts. We don't stock parts at our company. We purchase parts on the behalf of our customers. We too shop at Homedepot, Menards and a list of other suppliers. Sorry to hear about the experience with the worker.
2.0

12/27/2006

It didn't go. After missing one appointment (just didn't show up, didn't call), we rescheduled. They came out, looked at the boiler, gave us an estimate and said they'd call by 1 to tell us when they were coming back to do the work. I called at 4 to find out when they'd be back. They promised they'd call back by 5. No call. I called at 7 to tell them not to come that night, we rescheduled for the ...

DESCRIPTION OF WORK
Needed boiler bled and repaired. They didn't end up doing anything for us.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Sorry to hear about your experience. During this time 4 years ago our company president was out of the office and some employees made bad decisions.

Services Offered

Air Conditioning System Installation And Repair, Heating Unit Installation And Repair, Boiler Installation And Repair, Furnace Installation And Replacement, Humidifier Installation, Duct Work, Estimates,Design & Engineering,Furnace Cleaning,Residential Services,Commercial Services,Custom Work,System Cleaning ,Air Quality Testing

Services Not Offered

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General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
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Emergency Service
Yes
Warranties
No