Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

A-1 FAMILY CONTRACTORS INC

General Remodeling, Interior Painting, Roofing


Services we offer

GENERAL CONTRACTOR W/ HANDYMAN SERVICES

Services we don't offer

EXCAVATION & SEWER.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

2.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
20%
3
20%
2
0%
1
60%


Rating CategoryRating out of 5
quality
2.8
value
2.0
professionalism
2.0
responsiveness
2.9
punctuality
2.9
Showing 1-5 of 5 reviews

John K.
10/2004
1.0
interior painters
  + -1 more
THEY INITIALLY TOLD ME IT WOULD BE DONE IN 3 DAYS, IT TOOK 3 WEEKS. I TOOK EVERYTHING OFF THE WALLS AND MOVED THINGS TO THE CENTER OF THE ROOM AS THEY HAD ASKED. WHEN I CAME HOME, THEY HAD PUT FOOT PRINTS ALL OVER MY COUCH, HAD PAINT ON MY TUXEDO AND BLACK SUIT, AND HAD BROKEN THE GLASS OF A DISPLAY FRAME. THEY DID CLEAN MY CLOTHES AND REPLACED THE GLASS AND THE FRAME, BUT THE WORK WAS NEVER UP TO PAR. AT THE END OF IT ALL, AFTER POINTING OUT MANY PROBLEMS, I AGREED TO JUST GET THEM OUT OF MY HOUSE AS OPPOSED TO LETTING IT DRAG ON. THEY KEPT MY SUIT AND TUX UNTIL I AGREED TO LET THEM OFF THE HOOK. HE GAVE ME A LOT OF EXCUSES AND BULL, AND TRIED TO MAKE ME FEEL BAD FOR WANTING A GOOD JOB DONE. IT WAS A REALLY BAD EXPERIENCE AND I WOULD NEVER USE THEM AGAIN.
Description of Work: INTERIOR HOUSE PAINTING AND REPAIRS.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$1,800

Response from A-1 FAMILY CONTRACTORS INC
THIS CUSTOMER''S SERVICES WERE PROVIDED BY A NEW EMPLOYEE WHO HAS SINCE BEEN LET GO. WE MADE EVERY ATTEMPT TO RECTIFY THIS SITUATION IN A PLEASANT MANNER, YET THE CUSTOMER WOULD AGREE TO NOTHING. THE COMMENT ABOUT THE DRY CLEANED ITEMS IS FALSE. THE CUSTOMER WANTED THEM DELIVERED TO HIS DOOR, NOT ALL TOGETHER AN UNREASONABLE REQUEST, BUT TO NEGLECT OTHER CUSTOMERS TO DELIVER A SUIT IS NOT SOMETHING WE WOULD DO. AS TO THE LENGTH OF TIME, THE LAW STATES A PAINT JOB MUST BE PRESENTABLE FROM A CERTAIN DISTANCE. THIS CUSTOMER WAS LOOKING AT THE WALLS FROM 6" AWAY AND LEAVING POST-IT NOTES FOR THE ERRORS TO BE FIXED. WE, OF COURSE, ATTEMPTED TO PLEASE HIM, BUT TO NO AVAIL. TO OUR FUTURE CUSTOMERS - WE ASSURE YOU THIS IS NOT A COMMON HAPPENING AS EASILY REFERENCED BY OUR BETTER BUSINESS BUREAU RATING. TO THE CUSTOMER - AGAIN, WE APOLOGIZE FOR ANY INCONVIENIENCE AND EXTEND AGAIN A 25% OFF COUPON FOR ANY FUTURE SERVICES. THANK YOU - A-1 FAMILY CONTRACTORS INC.

MORRIS F.
07/2004
3.0
remodeling
  + -1 more
A-1'S INITIAL RESPONSIVENESS WAS VERY GOOD. IN REVIEWING THE SITUATION, DEVELOPING THE PLAN, PROVIDING A BID, AND DOING THE WORK ON AN AGGRESSIVE TIME SCHEDULE, AND OFFERING A LOT OF HELPFUL SUGGESTIONS THE RESULTS WERE EXCELLENT. PRICE WAS 20% HIGHER THAN ANOTHER BID, BUT COMPANY WAS AVAILABLE TO DO THE WORK WHEN NEEDED. HOWEVER, WORKERS DAMAGED A HAND TRUCK BELONGING TO THE BUILDING AND DID MINOR DAMAGE TO THE APARTMENT ENTRY DOOR. CORRECTION OF THESE PROBLEMS DID NOT OCCUR AS PROMISED, AND PHONE CALLS WERE NOT RETURNED UNTIL A DEMANDING LETTER WAS FAXED TO THE OFFICE. THE PROBLEMS WERE THEN TAKEN CARE OF WITHIN 24 HOURS. THE COMPANY'S REPRESENTATIVE APOLOGIZED FOR LACK OF FOLLOW-THROUGH DURING HIS ABSENCE. HOWEVER HE ALSO SAID THAT THEY HAD UP TO A YEAR TO FINISH THE JOB, DESPITE SPECIFIC TIME LINES IN THE CONTRACT. THIS ATTITUDE IS UNPROFESSIONAL AND COMPLETELY UNACCEPTABLE AND IS THE REASON I WOULD NOT DO BUSINESS WITH THE COMPANY AGAIN.
Description of Work: DEMOLITION OF ABOUT 11 FEET OF WALL, SHORTENING OF ANOTHER WALL, RELOCATION OF ONE ELECTRICAL SWITCH, TEMPORARY CUT-OFF OF TWO ELECTRICAL OUTLETS, AND REPAIR OF CEILING AND WALL.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$1,600

Response from A-1 FAMILY CONTRACTORS INC
THIS CUSTOMER CONTACTED ME IN A DISTRESSED SITUATION. HE HAD PURCHASED A NEW CONDO AND NEEDED THE WORK COMPLETED BEFORE MOVING IN. HE WAS CLOSING THE FOLLOWING WEEK, AND WE HAD FROM 2:30PM ON TUESDAY TO NOON ON THURSDAY TO COMPLETE ALL WORK. AT THE TIME, WE HAD A 3 WEEK WAITING PERIOD FOR ANY WORK; HOWEVER, I CONTACTED OUR CURRENT CUSTOMER AND MADE ARRANGEMENTS AND CONCESSIONS WITH/TO THEM (THUS, THE 20% DIFFERENCE IN PRICE). WE COMPLETED THE WORK, WHICH WAS PROBLEMATIC DUE TO POOR BUILDING MANAGEMENT AND INFORMATION, WITH TIME TO SPARE. I WAS MADE AWARE OF THE DAMAGE THE SAME DAY. I INFORMED THE CUSTOMER THAT THE SCRATCH ON HIS DOOR WAS NOT PREVENTING OR HARMING ANYTHING, AND I HAD OTHER CUSTOMERS TO ATTEND TO FIRST, AND WE WOULD FIX THE DOOR TO HIS SATIFACTION WITHIN A REASONABLE AMOUNT OF TIME. THE FOLLOWING WEEK AN UNGRATEFUL AND THREATENING LETTER WAS RECEIVED THREATENING TO HOLD BACK FINAL PAYMENT, WHICH I HAD NOT ASKED FOR. I FIXED THE DOOR AND ASKED HIM NEVER TO CALL AGAIN.

MARY N.
02/2004
1.0
roofing
  + -1 more
A HORRIBLE EXPERIENCE. THEY FIRST DIAGNOSED A LEAK AS BEING CAUSED BY OUR DORMER AND CHIMNEY, WHICH THEY DID EXTENSIVE WORK, AND THEN LATER BY OUR TUB. VERY POOR QUALITY OF WORK, UNPROFESSIONAL, AND AN EMPLOYEE INDEPENDENTLY CONTRACTED ADDITIONAL WORK THAT BECAME A COMPLETE NIGHTMARE.
Description of Work: ORIGINALLY CALLED THEM FOR ROOF REPAIR.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

MAGDA C.
09/2003
1.0
remodeling
  + -1 more
THEY SAID THEY WOULD COME ON A FRIDAY AND THEY NEVER SHOWED UP OR CALLED.
Description of Work: I MADE AN APPOINTMENT FOR THEM FOR AN ESTIMATE.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


ANNE W.
09/2002
4.0
remodeling
  + -1 more
unknown
Description of Work: SOFFIT, ROOFING, COPING TILES, GUTTERS, KITCHEN WALL & CEILING PLASTER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,650

    Contact information

    5401 W LAWRENCE AVE P O BOX 301017, Chicago, IL 60630

    www.a1family.com

    Service hours

    Monday:
    8:00 AM - 8:00 AM
    Tuesday:
    8:00 AM - 8:00 AM
    Wednesday:
    8:00 AM - 8:00 AM
    Thursday:
    8:00 AM - 8:00 AM
    Friday:
    8:00 AM - 8:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Interior Painting,
    Roofing

    FAQ

    A-1 FAMILY CONTRACTORS INC is currently rated 2.2 overall out of 5.

    Monday: 8:00 AM - 8:00 AM

    Tuesday: 8:00 AM - 8:00 AM

    Wednesday: 8:00 AM - 8:00 AM

    Thursday: 8:00 AM - 8:00 AM

    Friday: 8:00 AM - 8:00 AM

    A-1 FAMILY CONTRACTORS INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, A-1 FAMILY CONTRACTORS INC offers free project estimates.
    No, A-1 FAMILY CONTRACTORS INC does not offer eco-friendly accreditations.
    No, A-1 FAMILY CONTRACTORS INC does not offer a senior discount.
    No, A-1 FAMILY CONTRACTORS INC does not offer emergency services.
    No, A-1 FAMILY CONTRACTORS INC does not offer warranties.
    A-1 FAMILY CONTRACTORS INC offers the following services: GENERAL CONTRACTOR W/ HANDYMAN SERVICES
    EXCAVATION & SEWER.

    Contact information

    5401 W LAWRENCE AVE P O BOX 301017, Chicago, IL 60630

    www.a1family.com

    Service hours

    Monday:
    8:00 AM - 8:00 AM
    Tuesday:
    8:00 AM - 8:00 AM
    Wednesday:
    8:00 AM - 8:00 AM
    Thursday:
    8:00 AM - 8:00 AM
    Friday:
    8:00 AM - 8:00 AM