
Mike Williams Plumbing, Heating & Air Conditioning
About us
Mike Williams Plumbing, Heating & Air Conditioning specializes in home repair trades. Financing options are available.
Business highlights
Services we offer
Heating & Air Conditioning offers HVAC replacements and repairs, Mike Williams Plumbing, as well as plumbing replacements and repairs. The company also offers a variety of club memberships that take the worry out of home repairs!
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
37% | ||
13% | ||
17% | ||
11% | ||
22% |
"[removed member name], We apologize for this misunderstanding. Our technicians are trained to clean up after a service call as part of our Home Safety Guarantee so our customers do not have to worry with it. Please give us a call at 888-706-4545 and a Customer Service Representative will be happy to help get this matter resolved for you. Best, Mike Williams Plumbing, Heating, Air Conditioning and Sewer"
"[Members Name], We apologize if there was a miscommunication at the time of your service in regards to the price for the work we completed. We have pulled the invoice from this repair and the cost to replace the flush actuating device in 1 of the 2 bathrooms we worked on was $88. The remaining amount of your invoice covered replacing two posi-temp anti-scald cartridges, installing the shower drain cover, shower arm and body sprayer and installing a faucet and supply lines with a 1 year warranty on all service work. There was a recall on some of the parts, which we came and replaced for free as part of your warranty. We hope this helps you better understand the amount of your invoice. Please feel free to call our office at 888-706-4545 and we can answer any questions you have. Best, Mike Williams Plumbing, Heating, Air Conditioning and Sewer"
2) We started paying $9/mo for maintenance contract about 3 months ago on our 20-yr old water heater. It started leaking 2 weeks ago and we called. We were told it would be highly expensive to have an off-hours call, but could get next day service. if it was covered under our contract there was no charge and if not it would be a nominal fee (I think it was $59 service charge, but not positive). We opted for next day. The (again!) ultra professional, friendly, respectful guys came as scheduled from the call and fixed the problem by replacing the overflow valve. One worker checked before the work to see if it was covered or not so we would know the cost BEFORE they did the work. It turned out the valve was covered, so there was NO service call fee, NO parts fee, NO nothing fee.
Bottom line, we are paying a monthly charge, received quality service at NO ADDITIONAL COST, received call from Jennifer prior to and after service checking that everything was done to satisfaction and were given expert, friendly, professional service. We not only would use them again and again, we recommend them to any and all who will listen.
"Hi [member name removed], We strive to provide the fastest, cleanest and best service in the home repair trades industry. We are sorry you did not have a good experience and would like to make it right. Please give us a call at (888) 706-4545 and a Customer Service Representative will assist you. Sincerely, Mike Williams"
Licensing
State Contractor License Requirements
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