HEATH & VAUGHN FUNERAL HOME

It took several phone calls and 3-4 in-person meetings to plan the exact service I wanted for my husband. Every step of the way, Larry, Chuck, and Susan listened closely to my wishes and did their best to carry them out. Though I was at times overwhelmed with grief, shock, and disbelief, they truly seemed to understand the depth of my loss. In a very kind and compassionate manner, they helped me put together a service at the VA cemetery that not only honored and memorialized my husband in a beautiful and poignant way, but gave me and my family a huge sense of relief that we had chosen the right funeral home. Many people in attendance at the graveside service expressed to me how moved they were by all the elements of the service, from the touching eulogy delivered by the VA chaplain I selected to the simple, but perfect display of mementos and photos Heath & Vaughn encouraged me to set up next to the urn. Following the firing of the rifles and the playing of taps by the honor guard, Larry from Heath & Vaughn collected the rifle shells right away and presented them to me, as the widow, in a respectful way that greatly comforted my family and me. The collection and presentation of the shells was so healing since in a prior experience, another funeral home had denied that it was their obligation to retrieve and give the shells to the NOK (next of kin).

The reasonable price I paid for the combined military rites funeral/graveside service demonstrated clearly that Heath & Vaughn provided a service that was both meaningful to me and my family, as well as affordable. The final line in the Heath & Vaughn invoice says it all: "Thank you again for letting us help you." Amen to exceptional customer service delivered by compassionate and professional people to the grief-stricken and vulnerable who need it most. I recommend, without reservation, the good folks at Heath & Vaughn Funeral Home. I am so grateful that I trusted my loved one to them.