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Carpet Master Carpet One Floor & Home

4.3(
6
)
Maid Service, Post Construction - Clean-up, Tile: Ceramic and Porcelain - Repair,

About us

full floor covering retailor. Installation services and free estimates. carpetone.com for additional coupons,specials and general info. Familt owned and operated since 1975.

Business highlights

Emergency services offered
50 years of experience

Services we offer

Full service floor covering store. Including carpet, and area rugs. Professional installation on all our products, and warranties in the industry., ceramic, financial solutions for all needs.The largest selection of in stock carpet and area rugs in central Illinois. Carpet One floor and home has the best service, hardwood, laminate, natural stones, porcelain, prices, selection, vinyl

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.36 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
17%
1
0%
Write a review
Showing 1-6 of 6 reviews
Cyndi B.
Jan 2016
4.0
Yes, I recommend this pro
.
Cyndi B.
Oct 2015
5.0
Yes, I recommend this pro
$10,000
unknown
Steven F.
Aug 2014
5.0
Yes, I recommend this pro
$2,800
.
Mark S.
Jul 2013
5.0
Yes, I recommend this pro
$180
Prompt response to request for service and completion of job. Project was completed for the price quoted and to a high quality.
Donna S.
Aug 2010
2.0
$1,500
The vinyl was fine and they were nice to deal with until problems occurred. The people who came to do the install did the work OK the first day. Then the flooring didn't perform the way it should have. You no longer glue vinyl flooring down, so they install it and you have to wait for the "air bubbles" to go down. After a month and I was still tripping over all the bumps, I called and said I wasn't happy with the results. We went around and around. After several more times of telling me I was wrong, they agreed to come back and glue the flooring down to remove the bumps. They repeatedly told me I was wrong and they were doing me a favor to glue down the bumps. They did glue down the flooring, but then the bumps were even more obvious. Plus there was awful glue on my new walls, woodwork and appliances from them picking them up and holding on to the wall, etc with glue all over their hands. Again, I complained about the bumps. They sent someone else out to look at it because I told them I would not let those men who installed it back in my house. They said it was because I insisted on gluing the flooring down. He used a hypodermic needle and syringe to shoot glue under the flooring under the lumps and set bricks out to flatten the floor. This was done at least 4 times to no avail. The company would not stand behind either their product or their installers and after putting up with the inconvenience of them sending people out to my house for nothing, I gave up and still have lumps to this day. I will never use them again for anything. I purchased carpet and flooring as well as area rugs from this company and had been pleased previously--because there were no problems. If there are problems, they aren't willing to provide a solution to make their customer happy.
Karen A.
Dec 2009
5.0
Yes, I recommend this pro
$1,200
When I asked for an estimate they came the very next day, they promised they could provide service the day after the estimate and they did.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Carpet Master Carpet One Floor & Home is currently rated 4.3 overall out of 5.

Carpet Master Carpet One Floor & Home accepts the following forms of payment: CreditCard

Yes, Carpet Master Carpet One Floor & Home offers free project estimates.

No, Carpet Master Carpet One Floor & Home does not offer eco-friendly accreditations.

No, Carpet Master Carpet One Floor & Home does not offer a senior discount.

Yes, Carpet Master Carpet One Floor & Home offers emergency services.

No, Carpet Master Carpet One Floor & Home does not offer warranties.