D & S Scurry Construction

Professional, timely, reasonable prices, and quality work. Highly recommend this business!

They did a great job. They were very professional.

Everything was great. They did the drywall, covered, and painted it. They also put some sheeting. The sink was leaking, they installed a new one in and it works just fine.

Work was done exactly as bid. Crew was quick and very professional. They did not harm any landscaping during any portion of the job and made a diligent effort to clean up.  We would hire them again.

Nobody ever came and knocked on my door.  One day I came home to a
manila envelope with a roof inspection document saying I could do such
and such for another 1,000.  Did they clean my gutters?  No clue, I have
a 2 story house and couldn't tell since they never made contact with
me.  Pretty shady if you ask me.  I obviously didn't contact them for further work.

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It was fine. It was done in a timely manner. They were very nice to deal with. I don’t dislike anything about the service they provided. Everything was fine. Cleaning out gutters is not much to do.

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They did a great job.  The date I have listed is not accurate as I waited too long to complete this survey and don't recall.

It went well. They were pretty efficient and had reached out to me and completed the job timely. I don't remember the specific time frame. I think they did a bunch of homes in the area so it worked out really well for me.

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  We bought the $99 Whole House Gutter and Roof Inspection offered on Angies List on 31 Dec 2014.  I understand the weather at this time of the year is not conducive to gutter cleaning and we were informed they would be out when the weather was warmer.  They called to notify us they would be out at our house, but there was some difficulties finding us and we all agreed to have them out some time on 6 or 7 April.

  When they arrived today, my wife received no notification they were here except the sound of footsteps on the roof of our home:  the team made no effort to inform her they were here and were starting.  I happed to arrive home from work just as they were ready to leave and spoke to one of the workers.  He informed me they removed the debris from our gutters.  I asked about the downspouts and he informed me the cleared some debris from the entrance of the downspouts and they should be fine.  He then informs me that the rubber boots around the stacks of my home are cracked and worn and need to be replaced.........  I inform him I had a new roof put on three years ago, a which point his story takes a slight turn and the roof is fine and the boots should last four or five more years hut the still need replacing.  He informs me that he is going to speak to his partner about the bill; which is code for grab the ladder and leave. Again, not a word was said, they just disappeared as quickly and quietly as they appeared.

 Yes, upon inspection the gutters were cleared of debris.  No, the downspouts are not cleared; they are as plugged-up as ever which is why I purchased the service in the first place.  I later learn after speaking to a representative that downspouts have to be specified.  This is news to me, I have paid for gutter cleaning in the past and downspouts were always included.  So, up I go on the roof to flush out the downspout (the one thing I did NOT want to do) and in less than a minute with my garden hose the downspout is clear.  While up on the roof I inspect my stack-boots....and what do I find, that they are as good as the day they were installed three years ago!!!

WHAT A CON!!!  I can't believe (maybe I should) that this guy is going to look me in the face and straight-out lie to me in order to scam me out of new stack-boots and who knows what else!!  Adding insult to the injury of having to climb on the roof and clear my own downspouts.

I cannot express enough my total dissatisfaction with my experience.  Overall, I would like to give them an F, but the gutters were cleared. I can say with total confidence: I WILL NEVER USE THIS COMPANY AGAIN. 

 

D&S Scurry was simply wonderful!
I was in a jam to quickly get the issues assessed and repaired since I was selling my home and placed on a tight response time by the potential buyers. D&S quickly responded, evaluated the issue, provided a quote, and repaired the damage. I believe the whole process took less than five days (this includes my initial contact to them). They were able to match the siding perfectly and their response was lightening fast.
They are a smaller local company, which I love being able to support, with outstanding customer service. If you want someone who can respond quickly and do a fantastic job at a reasonable price for siding, gutter, or roofing repairs, this is the team you want to work with. They are simply outstanding!

They never came back with the estimate. For future service I think they should come back with the estimate. I would tell a friend that they are ok. I thought they would have gotten to us but I will call them. They got out here right away to clean the gutters.

Took a week to schedule an appointment with Chyrl with no confirmation of a set date. Wasted a week of exchanging e-mails with Chryl trying to set up a time for services to be preformed with end result of Chyrl making claims that they already serviced my house.  Took another week to request details/proof of services, specifically pictures of roof and services that they claimed were performed. 
Specifics of e-mail exchanges:
Paula HOEUNG9/16/2014
Good evening Chyrl, Are you available anytime on September 17, 22, and 24th? Thank you and I look forward to your response and working with you. Feel free to text me at the number below for a quicker response. Paula Hoeung 573-424-1042
Paula HOEUNG9/18/2014
Just want to touch base with you about the schedule. Do you know when you can come out?
D & S Scurry Construction9/18/2014Paula, It will either be tomorrow or Sat. If those days are good for you. He hasn't told me yet I will know later today. Chyrl
Paula HOEUNG9/18/2014I can be available late Friday evening and Saturday anytime before 3 PM.
Paula HOEUNG9/19/2014i want to touch base and followup with you about scheduling. Have you heard anything?
Paula HOEUNG9/21/2014
Chyrl, I sent you two e-mails to get an update regarding availability on Friday and Saturday. I e-mailed you twice to let you know my availability but you did not follow through with any update. Will you please call me at 573-424-1042 to resolve this issue. If not, I would like to request a refund. Sincerely, Paula Hoeung 573-424-1042
D & S Scurry Construction9/22/2014
Paula, Dan was there Friday, I sent you a bid and pictures. You should get them today or tomorrow they were mailed on Saturday. MY computer was down and unable to communicate. Thank you for your business. Chyrl
Paula HOEUNG9/22/2014I would have preferred that you called me at the number provided so someone can be there. Will you please provide me with the details of the service performed?
D & S Scurry Construction10/13/2014
Paula sending what I can this way. Our e-mail is [email protected]

They were very professional and efficient. Let us wait for best time and then came promptly.

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Went fine, after a bit longer wait than I anticipated.  This was an Angie's List "deal", so the price was set, and the provider was notified via Angie's List's messaging service as soon as I confirmed the order...and then there was some back 'n' forth with the office staff (who were very nice, and responsive to my inquiries) when the initial appointed day estimate didn't happen (not an emergency, so not a huge deal).  Anyway, when the crew showed up, they were very friendly, but I have to say (and take this with a grain of salt, due to my being a project manager for industrial construction projects, and maybe having higher standards than most residential customers) they weren't quite as "professional" and safe as I'd have liked.  I was fairly worried that someone was going to fall off a ladder, to be honest, with no tie-offs at the top or the bottom of the ladder positions, even when the ext. ladder was stretched to close to max extension, and I did hear quite a bit of banging around when moving the ladder around.
Having said all of that, they had all of the gutters cleaned within about an hour, and no safety incidents or damage to anything around the yard or as far as I know to the gutters, and none of the gutter crap was lying around anywhere that I could see - so all good!

Great

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