Ryan Brock

My 6 year old PC basically stopped working. Ryan responded promptly to my call, made a home visit right on time as planned in the next day or so (and this was during christmas season, mind you), listened to my tale of PC woe, discussed possible/likely causes, and then took my computer with him to determine the problem. I believe it was the next couple days when Ryan called to let me know he believed the problem was the power source (altho as I am rather low-tech that may not be the correct term for it), let me know he was going to purchase a new power source, gave me the cost and verified I was okay with that. Then in a short few days (again..this was during Christmas-time) Ryan brought back my PC, set it up, and explained what was done. My PC was back and running. Then a couple days later, although my PC was still working, I found that I was unable to get anything to print via my printer. I called Ryan back, explained the situation, Ryan came out to my house again I believe the next day (by then it was right around New Year's- still holiday season), and spent an hour or so attempting to figure out the cause. When he couldnt pinpoint the cause, he took my computer with him again, called within the next couple days and explained what he had researched and what he planned to do, discussed his thinking process etc. He brought my computer back promptly in a couple days, showed me what was repaired, and explained the repair in the simple terms that, trust me, I need in order to understand such things. He added some new ports as for some reason the ports on my computer to which my printer connection would be made, were not working. Ryan spent some time discussing my options if my computer again failed, and ....my PC has been working fine since, and printing fine as well. Very professional, courteous, prompt, reasonable, knowledgeable.

I was given an estimate from another company of over $700 to recover the data. This drive had very important pictures, graduate school work, and videos on it. Ryan was recommended to me and he was able to recover the data in a short period of time and e-mail it to me. Ryan is extremly professional and helpful. I highly recommend using Ryan Brock for your computer repair and servicing.

The service that Ryan provided was excellent. I really don't know much about computers, and Ryan not only repaired the issues I was having with my laptop, but he provided me with suggestions and tools on how to maintain the proformance level I need for the work I do. I would highly reccomend using Ryan for any computer needs to might have, no matter how large or small. He was the best priced and most professional person I contacted for the work I needed done on my laptop.