United Mayflower Storage & Moving Containers

This was an interstate move.  Items from our home in Naperville, IL were loaded into a 53 foot truck, and the contents of a storage unit at Glen Ellyn Moving and Storage Facility in Carol Stream were unloaded into the 53 foot truck.  The 53 foot truck traveled from Naperville, IL to Tulsa, OK.

The renting of the storage container and the loading of the storage container was excellent.  The unloading of items from our home and from the storage unit could have been more organized if the driver had come with the paperwork and been upfront with us.  His mantra throughout the process was he had another load that had to be delivered to Texas. 

We filed a claim for damaged artwork and the company denied our claim; never followed up with us; took the word of the driver, and accused us of switching tags.

For a company that has been in business since 1927 (Mayflower joined Unigroup, Inc. in 1995), and claim on their website to take pride in the tradition of quality service, we find that to be untrue.

Caution to anyone who is doing an interstate move utilizing Unigroup, Inc., Mayflower Transit or United Van Lines.  You will NOT be treated fairly for any damage claim.