TCF CARPENTRY
About us
TCF Carpentry is More than just Carpentry! Insurance Claims, Sweat Equity Projects. Unbiased Professional Remodel Consultation before you call out the Contractors. Most Emergency Services. Angie's List Discounts.
Business highlights
35 years of experience
Services we offer
BASEMENT REMODELS, BATHROOMS, CABINETRY, DECK CONSTRUCTION, ENTERTAINMENT CENTERS, FLOORING, KITCHENS, PAINTING, RESTORATION, TILING AND WINDOW REPLACEMENT.
Reviews
4.548 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 10% | ||
| 8% | ||
| 2% | ||
| 4% |
Showing 1-25 of 48 reviews
Joel C.
Jun 2017
He showed up the first day, did pretty good work, but never showed up to finish the job. Attempted many times to get him to come back and keep getting excuses. This has now gone on for over 3 years!
John R.
Apr 2015
unknown
Steve B.
Jan 2015
unknown
DON J.
Apr 2012
He had done some work for us 8 years ago, and he responded promptly. He came to look over what needed to be done, and two days he came and painted the shutters. Very carefully done and the shutters make the house look a lot better. By the time we finished we were close to a time we had to go out, but he worked at the door in the time we had and he made some adjustments that made the door close better. The price was a bit high for u s, but it was worth it.
Brandon F.
Nov 2011
Take note of other reviews that indicate "hard to get in touch with". Tom will follow through on his commitments, but may need some prodding here and there.
Barbara H.
Aug 2011
They were on-time. They explained everything to me. They were in and out in a day. They went $100 over my budget, however.
Robert G.
Apr 2011
Work was done expediently and with attention to detail. Tom was flexible enough to do the work in two separate phases, as we were paying by check. He can be a little hard to get ahold of at times, but he completes the job and leaves the work area clean. I was very satisfied with the work he performed.
RICHARD H.
Oct 2010
He roughed it in and I did the finishing work. He did a little electrical work and he put in an I-beam in after he took a wall down so we could open up a room.
Nancy P.
Oct 2010
Very nice, professional, accommodating. Makes sure customer is satisfied. I would recommend that when working with Tom, you set a specific timeline and make certain you are specific with exactly what you want done. We're a bit lax on specifications and oversight, so the "fault" for a couple of misunderstandings (which he cheerfully remedied) may lie with us somewhat on this.
DEBORAH S.
Aug 2010
The work was fine. The workers were prompt, professional, and courteous. I would certainly call them again if needed.
AARON A.
Jun 2010
This is the 3rd job Tom did for us. He previously did our Kitchen and full 2nd floor remodel. Overall Tom does excellent work and a very fair price! My biggestt issue for this project was the project went 7 months overdue. I think the factors that contributed to this were: (1) Initial Permit issues since Tom's insurance lapsed and had to get new paperwork (2) Due to the slow economy he had to lay off his crew and he did all the work himself (3) His Dad was in the hospital and he had to take care of him.
Andrew W.
Mar 2010
Good. Missed first appointment due to scheduling conflict. Fit me in a couple weeks later.
Dorothy B.
Dec 2008
This company was easy enough to get in touch with. My only complaint was that he used outdoor paint in my bedroom and it stunk it up for days. The work with fixing the ceiling was acceptable.
Response from TCF CARPENTRY
"THE MEMBER WAS EASY TO GET ALONG WITH. I DREW UP THE DRYWALL WITH SCREWS EVERY 8" SLOWLY SO THE SCREWS WOULDN'T SINK THROUGH AND PLASTERED THEM. THEY HAD THE FAMILY ROOM CEILING DROP TO THE FLOOR ONE WINDY DAY. I USED EXTERIOR PAINT BECAUSE IT WAS THE BEST PRODUCT FOR THE CONDITIONS."
DARRELL G.
Dec 2008
This is the worst experience I ever had with a contractor. It is not the quality of work as reported by other Angie List members. It appears Tom hires sub contractors to do the actual work. But my experience shows that he is not a carpenter, contractor, or has enough trade skills to know when a sub contractor is doing the job wrong or poorly. In my case, the doors were not shimmed to the frame. They attached doors to the frame with the trim as opposed to shims. This caused the trim to split and damaged during installation. Trim was not fitted correctly. They refused to attach door knob/hardware to doors they wanted me ...to purchase different door hardware(round latch/plates)so they would not have to chisel out for the latch plate. They were afraid they might split the door". He was unable to install a closet door because he could not figure out how to make it fit. I installed the door myself in less the 2 hours. He measured 2 closet doors wrong and the doors are to short and wide for the area he framed out. The doors were only finished with one coat which was poorly applied. I requested for damaged trim to be fixed during installation and, this was not done. This project was started in September with an expected completion by end of October. As of December 1st, the project has not been completed. I fired this contractor on December 17th with a request for a $500.00 + refund on a job not completed and that will need major refinishing. It will be interesting to know if he refunds the money. Tom had nothing but excuses and lies for why he was late and why the job was not done properly. He did not even offer to correct the project. I would not recommend anyone hire this person as he does not show the experience or care on how the job gets done.
Leslie M.
Sep 2008
All went well, they worked incredibly fast and hard and were done when they said they'd be!
Response from TCF CARPENTRY
"THE MEMBER AND HER HUSBAND ARE GREAT TO WORK FOR AND AM GLAD THEY CALL ME BACK OFTEN FOR THE BIG AND SMALL STUFF."
CARL B.
Aug 2008
The price he charged far exceeded the price he quoted us. The shelves couldn't hold all the weight we put on it. He did come back and fix the shelves but we felt overcharged.
Response from TCF CARPENTRY
"THE ESTIMATE THAT WE SIGNED IN 01/06 HAD THE SAME BALANCE THAT WAS PAID. I MET WITH THEM MANY TIMES ABOUT THE DRAWINGS AND THE PLACEMENT AND THE WALL THEY PLANED TO MOVE BEFORE I COULD INSTALL THE BOOK SHELVES. THE WIDTH OF THE SHELVES WERE THE CAUSE OF THE SAGGING SO I HAD TO REMOVE THE FANCY FACE BOARDS AND USE A SOLID FLAT PIECE TO MAKE THE SPAN."
Donna D.
Aug 2008
Tom did good work. We were pleased with the way it worked out. However, it took him much longer to complete it than we had been told. He told us he would be done at the end of April but as that date approached, it became obvious to us that wasn't going to happen. Tom kept telling us he would be done in a day or two, when in truth, he didn't even have the materials to complete the job yet. He finally finished in June (the job started in February). Tom's communications also left something to be desired. Until close to the end of the job, he was fairly good about returning my husband's calls, but never once returned mine. When I asked him about that, his reply was "my bad". This was not a very professional answer.
John R.
Aug 2008
The quality of work was good. The same guys did most of the work; only one items was subcontracted out. Overall, things went as planned. When issues arose, as they do in an old home, Tom and team figured it out as best as possible who to get it done. When I decided to make a few changes they went along with it without an issue.
Response from TCF CARPENTRY
"I DID LIKE THE OUT COME OF THE PROJECT. THE MEMBER HAS HAD AN OLDER HOUSE BEFORE AND KNEW WHAT TO EXPECT AS WELL AS I. I DO WANT TO MENTION THAT HE DID HIRE ME AGAIN FOR A PORCH PROJECT THAT ALSO IMPROVED THE LOOK OF THE HOUSE. I HOPE TO HEAR FROM HIM AGAIN FOR THE NEXT PROJECT. "WINDOWS""
Joel F.
Apr 2008
Met with Tom Frye on a Sunday and work commenced the following week. Framing was done rapidly and with great quality. Milestones were provided for all aspects of the project. All dates were met and in cases most work was finished ahead of schedule. The detail and effort were notable particularly in the woodworking. Crew was exceptional and always willing to spend the time to do each phase of the project right.
Response from TCF CARPENTRY
"THE MEMBER AND FAMILY WERE GREAT TO WORK FOR. HE GAVE ME THE BUDGET. I DID IT FOR THAT AND HE PAID THE PAYMENTS ON TIME WHICH GOT THE JOB DONE EARLIER THAN EXPECTED. I HOPE HE WILL HAVE MORE FOR US TO DO DOWN THE ROAD."
LISA C.
Jan 2008
Tom's work took over 3 months to complete verses his estimate of 2 weeks. Demolition crew was careful, but timing was bad because it lasted Thurs. through Tue., and only then could they start to install the sub-floor. Later, drywall installation took 2 weeks. Tom explained he had had past issues with that employee. We spec'd Benjamin Moore paint but Tom substituted TCF paint with out our knowledge and didn't buy it until we brought the difference to his attention. When we noted that one color of Benjamin Moore they used obviously didn't match the original color, Tom agreed and said, "You should take that paint back to the store I bought it at and demand a refund." The door finish was bad and Tom's week-long try to fix the problem didn't help, so we must redo that soon. Tom tried to use the grout we had bought, but said it was inferior and wouldn't work. The rest of the grout disappeared 1 day (we would have liked to keep what was left), and TCF substituted grout from a home improvement store.
Response from TCF CARPENTRY
"WE UNDERSTAND THE MEMBER’S CONCERNS THAT THIS PROJECT INDEED TOOK LONGER THAN ORIGINALLY PROJECTED. THERE WERE SEVERAL ISSUES WHICH INCREASED THE TIMELINE. DEMOLITION TOOK LONGER BECAUSE REPLACEMENT OF THE SUB FLOOR AND ADDITIONAL FRAMING WAS NEEDED DUE TO DECAY AND MOLD. PROBLEMS WITH ITEMS PURCHASED BY OWNER SUCH AS DAMAGED CABINETRY, INCORRECT SINK, COUNTER TOP ISSUES & FAULTY GROUT ALSO CAUSED DELAYS. TCF DID PURCHASE & INCUR THE COST OF GLASS FOR THE CABINETRY IN ORDER TO REPAIR IT INSTEAD OF SENDING IT BACK TO THE MANUFACTURER FOR THE 3RD TIME. THE GROUT PURCHASED BY THE MEMBER WAS DEFECTIVE. TCF INCURRED THE COST OF THE REPLACEMENT WHICH WAS USED UP ENTIRELY. TCF DID MAKE EVERY ATTEMPT TO RESPOND TO THE MEMBER’S CONCERNS. WE REGRET THE ERRATIC WORK SCHEDULE OF THE INDIVIDUAL ASSIGNED TO THE PROJECT. A REASSIGNMENT WAS MADE AND WORK STEADILY IMPROVED & WAS COMPLETED. THE MEMBER DID REQUEST A SPECIFIC BRAND OF PAINT & THE PERSON ASSIGNED SUBSTITUTED THE PAINT WITHOUT THE KNOWLEDGE OF TCF. WHEN THIS WAS BROUGHT TO OUR ATTENTION, THE CORRECT BRAND OF PAINT WAS PURCHASED & THE BATHROOM WAS REPAINTED. THE BENJAMIN MOORE PAINT PURCHASED TO COVER THE CRACK REPAIR IN THE LIVING ROOM AREA WAS THE EXACT MIX CODE OF THE EXISTING WALL PAINT. TCF CANNOT CONTROL THE MIXTURE OF THE PAINT AND CONDITIONS OF THE EXISTING WALLS MAY HAVE CONTRIBUTED TO THE SHADE DIFFERENCE. MANY ATTEMPTS WERE MADE TO REDO THE FINISH ON THE DOOR TO THE MEMBER’S SATISFACTION."
Leslie M.
Oct 2007
It went well, the were reliable and worked fast and hard.
Response from TCF CARPENTRY
"IT WAS NICE TO SEE HOW HAPPY SHE WAS WHEN THE "SPRUCE UP THE HOUSE" PROJECTS WERE DONE AND I HOPE TO HEAR FROM HER FOR THE NEXT LIST."
Charlotte L.
Oct 2007
He did a great job! This is a rental that I am trying to sell. My tenants had trashed it. He did all of that work in 3 weeks because it needed to go back on the market.
DANIEL D.
Sep 2007
I must say that he did a good job on the bathroom floors and they were wonderful. I had a problem with the ramp he built though where he left it unfinished at the end and it started to crack. I called him several time to see if he could come and redo the end and he never came. Now it has begun to crack all he way up to the door and he still has not come to repair it. It is to the point now that the entire ramp will have to be rebuilt. If he would have just finished the edge, I would not have this problem. I think he is OK for small jobs, but it takes too much to try and get him back for mistakes and after this incident I think I would prefer to hire someone else if I ever need a new ramp. I just never heard anything from him after I called him back, no calls or anything ever.
Response from TCF CARPENTRY
"WE ARE A BIT CONFUSED BY THIS POSTING AS COMPLETION OF THE CAP AND PATCH WAS MADE TO THIS PROJECT MONTHS BEFORE THIS POSTING OCCURRED. WE HAD TO WAIT SEVERAL WEEKS FOR THE RAIN TO STOP AND DRY OUT IN ORDER TO FINISH SECURING THE END CAP AND PATCH THE CHIP. IT WAS STILL RAINING WHEN WE PATCHED AND CAPPED IT TO EASE HER CONCERNS ABOUT MORE CHIPS HAPPENING. WHEN SHE CALLED MONTHS LATER ABOUT THE SEAM CRACK AND THE PATCH PEELING, A NEW COMPOSITE MATERIAL (INSTEAD OF WOOD) WAS TESTED AND USED. THE MANUFACTURER SPECS INDICATED IT WAS IDEAL FOR USE ON THE SCOPE OF THIS PROJECT; HOWEVER, COMPLICATIONS LATER AROSE WITH THE PRODUCT. WE INVESTIGATED THIS WITH THE MANUFACTURER AND STORE PURCHASED FROM. THE MANUFACTURER KNEW ABOUT THE PROBLEM AND INDICATED THAT IT HAPPENS WITH SOME BATCHES AND HAD A REMEDY. WE PERFORMED THIS REMEDY ON A TEST PIECE WHICH WORKED. WE APPLIED IT TO THE RAMP AND TESTED IT TO MAKE SURE THAT IN ADVERSE WEATHER CONDITIONS IT WOULD BE SAFE TO USE. FURTHER COMMUNICATION WITH CLIENT WAS ALWAYS POSITIVE AND THEY APPEARED TO BE VERY PLEASED WITH THE NEW PRODUCT."
Regina G.
Aug 2007
Good value and craftsmanship. TCF completed this project for us in Nov 2006. It's been 8 months and we are happy we were able to get our foyer/kitchen done by this company. We had all our materials ready and they completed the job in 3 weeks. I was looking for a company who would supply all the labor and be able to do the entire job- it was hard to find someone to do a kitchen including the floors. A couple months later, I was ready to re-do the adjoining family room (floors and fireplace) along with a bathroom. Unfortunately, the quote was too high for us.
POWELL Z.
Jun 2007
Tom and the entire TCF team are an absolute pleasure! They provided a very reasonable estimate for the work to be done and went above and beyond wherever possible. The team was ALWAYS on time and professional in their work/attitude. I am VERY happy with the work they have done and would HIGHLY recommend them for any remodeling/home improvement job.
Licensing
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FAQ
TCF CARPENTRY is currently rated 4.5 overall out of 5.
No, TCF CARPENTRY does not offer free project estimates.
No, TCF CARPENTRY does not offer eco-friendly accreditations.
No, TCF CARPENTRY does not offer a senior discount.
No, TCF CARPENTRY does not offer emergency services.
No, TCF CARPENTRY does not offer warranties.