Barretts
About us
Additional DBAs - Barrett’s Antenna & Service, Barrett.
Business highlights
Services we offer
TV antenna installation & repair.
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 0% |
We have a Samsung 60 inch TV that hasn't been working for a very long time. We originally contacted Samsung but they wanted to charge us way too much for repairs. At the time I wasn't an Angie's list member either. Last week we decided to try Barrett's and I'm so thankful we did!!! My husband called and explained what the problem was. From his description, they ordered the parts and said once they came in they would call to schedule an appointment to fix the TV. Craig, our technician came to our house today and repaired the TV for $394.89. Originally was told it would cost $550. Craig said we didn't need some of the parts. What? An honest repairman? No way! Well, way! He could have easily charged us the $550. I highly recommend Barrett's not only for their honest business practices but our TV is working great!!!
Craig tried starting, no luck. He put the old bulb back in and, lo and behold, it fired on the second or third try. He pronounced the new bulb from ShopJimmy dead on arrival and advised me to get a refund. He then said that although it could be a failing ballast, he saw a little scorch mark on the old bulb and said that we should try a new bulb from Toshiba first before attempting to replace the ballast. He emphasized that I should buy it from Toshiba and get an OEM lamp. He said if that didn't work he would come back to do the ballast without another service call charge, only labor and the part. He then gave us a lot of good advice on buying a new TV. I definitely felt his visit was worth the $95 service charge for the call.
I obtained a new lamp from ToshibaDirect.com. Surprisingly, it was no more expensive than the bulb from ShopJimmy, a little cheaper even. It has fired up on the first try every time. Craig was right - make sure you're working with a good bulb before doing the more serious stuff. ShopJimmy, by the way, is refunding my money and paid for the return shipping.
I'm very happy with Barretts.
From start to finish I was extremely satisfied with the service and product I was received from Barrett's.
Licensing
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