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AWE Air Water Energy
Heating and Air Conditioning Service, Water Heater Service, Air Duct Cleaning,
About us
Air.Water.Energy offers a trusted, one-call solution for all of your home's vital systems including air conditioning, heating, indoor air quality, electrical & renewable energy needs. Having served the area for over 100 years, this company employs over 50 individuals committed to providing exceptional service. Recognized by their bright yellow trucks and cars, this military veteran-owned business is actively involved in the community. Each year, Air.Water.Energy. supports the Carol Stream Park District's Earth Day celebration. A.W.E. created Healthy Home Month (October) and annually, the company focuses on educating its community and clientele on ways to improve the environment, efficiency of home systems, and how to save money in the process. A member of the Carol Stream Chamber of Commerce, A.W.E.'s employees and leaders also support many nonprofit events including Rockin' for the Troops, The Oakbrook Pink 5k for breast cancer and The Glow Run for Children’s Hospital. Air.Water.Energy. offers senior citizen and military veteran discounts of 10% on product and service. These discounts may not be combined with other offers, have no cash value, and may be changed without notice. Numerous special offers can be found at theawefactor.com, and cost is determined by the job and special financing may be available. Ask for details. Additional DBA's - Hansen Mechanical Inc, Keppner Heating, Air One, Comfort Perfect, Climate Perfect, A Perfect Plumbing Solution, A.W.E. Air Water Energy, Inc.
Business highlights
Eco Friendly
Veteran owned and operated
Family owned & operated
Emergency services offered
Women owned and operated
LGBTQ+ Friendly
114 years of experience
Services we offer
Heating & Air Conditioning. Indoor Air Quality. Electrical Repair. New Electric Panels. Surge Protection. Humidifiers. Duct Cleaning. Furnaces. Boilers. Piping.
Services we don't offer
Chimney Sweeps, plumbing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 14
Assorted photos uploaded by AWE Air Water Energy
Reviews
4.8536 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 7% | ||
| 2% | ||
| 1% | ||
| 2% |
Filter reviews by service
Showing 551-575 of 536 reviews
Mike W.
Dec 2009
Heating and Air Conditioning Service
I have been using them for at least seven years. They are highly reliable and highly affordable. I have a maintenance contract with them for two visits a year.
Lynette H.
Nov 2009
Heating and Air Conditioning Service
There was no problem that he could fix because this issue was NOT related to HVAC. It was instead due to a plumbing leak. Nevertheless, I did not appreciate the sales tactics used to try to get me to buy a contract for continued on-going services. He was proffesional, but its like, just do the job, don't try to sell me all this extra c*** I don't want. He was just doing his job per his superiors ... Futhermore, the service contracts that the company wanted to sell me I thought were a total waste and scam. Like paying alot more cause you wanted to have your AC done in Spring and your heating service done in Nov.
Ann G.
Sep 2009
Heating and Air Conditioning Service
They were well-rated on Angie?s List, and they did a good job for us. Two of my neighbors used them and they gave me the same referral when I asked them for who they used. We called them and they were here in 15 minutes. Instead of saying that they were charging for the service call, the person who came out actually ended up writing it up two different ways: one, charging me for the service call and the work that he did, and the other, giving me a one-year maintenance agreement whereby they would come out and check the furnace in the fall and the air conditioner in the spring. They also gave us 24-hour priority service. The benefits of the agreement included no trip or fuel charges ever, 20% discount on service and labor, 10% discount on major equipment and accessories, and so we upgraded our system to get a 10% discount on that. The maintenance agreement was good for two more calls in addition to giving me a discount on my service call that they came out for. It actually came up $4 cheaper and he showed me the breakdown in the prices. Without the agreement, they would have charged me for the visit plus the part plus the hourly rate. He even took the time to not go into details but to explain that there was a tax benefit for upgrading to a better efficiency system. He was willing to put me on to the sales person to fill me up on further information. I didn?t feel like I was being up-sold because the numbers were very clear. I have referred them to other people.
Angela G.
Sep 2007
Heating and Air Conditioning Service
I like that they are very good about emergency situations; they come out right away. I pay them per month and they only charge me for what they do; they don't try to take my money. I would recommend them.
CLARK M.
Oct 2006
Gas Leak Repair
During a home inspection (future buyer of our home), a small leak (gas) was noticed by the inspector. NICOR was called at 7 pm and came to our home. They could not fix the issue and had to shut off our gas supply. I called THE AIR CONDITIONING & HEATING CO at 9 pm to get an emergency service call. I described the problem and was told the fastest they could come out was 1 pm the next day. At 9:30 am I got a call from THE AIR CONDITIONING & HEATING CO and was told they could come out by 10:30 am. It took roughly 60 minutes to correct the problem. All is working fine now. Only negative was the the repair man came in with mud on his shoes- when I pointed it out he put down covering, but upon clean up there was still mud left in our basement and kitchen.
CAROL B.
Oct 2006
Heating and Air Conditioning Service
Jeff Jones was an excellent and efficient serviceman. He made sure I was fully satisfied as I had a previous problem with one of their servicemen. He told me the company weeded out anyone they thought to be unprofessional and went above and beyond in servicing my humidifier for free, as he felt the previous serviceman did not do a correct job. I also purchased my heating and A/C system from this company and was satisfied with the units and installations. I also recommended them to my cousin in the past.
DENNIS C.
Sep 2006
Heating and Air Conditioning Service
THEIR WARRANTY SAYS 10 YEAR PARTS AND LABOR WARRANTY. THEY CLAIM THAT THEIR SERVICE IS AVAILABLE 24/7, BUT WHEN I CALLED THEM AFTER 5:30 THEY SAID IT WOULD COST ME MONEY BECAUSE IT'S OUTSIDE REGULAR BUSINESS HOURS. THEY CHARGED ME $159 BECAUSE I DID NOT HAVING THE ANNUAL CLEANING SERVICE, AND IT DOESN'T SPECIFY THAT I NEED THAT IN THE CONTRACT AND THEIR SALES PERSON SAID IT WAS OPTIONAL. NOW I WANT TO CANCEL THE WARRANTY AND THEIR PRO RATED FIGURES DON'T MATCH UP WITH MINE AND THEY'RE SHORTING ME $700 ON THE REFUND. THEY'RE ALSO ARE TELLING ME THAT I HAVE TO WAIT FOR THE MONEY THROUGH THE MANUFACTURER.
Response from AWE Air Water Energy
"We have sent a letter to the member on June 25, 2006 stating we are going to credit the prorated amount of the contract when we receive the credit from the manufacturer. The member did not buy the extended warranty. We as a service provider for Lennox bought the extended warranty and included it in his HVAC purchase. The member does not want any extended warranty regardless if he bought it or not. We have canceled his maintenance contract and extended warranty as per his request. We are crediting his extended warranty as per his request. This matter is resolved."
DIANE B.
May 2006
Heating and Air Conditioning Service
Not quite sure what I paid for, and probably wouldn't use them in the future
Ron K.
Oct 2005
Heating and Air Conditioning Service
TWO INSTALLERS ARRIVED ON TIME AND DID INSTALLATION QUICKLY AND PROPERLY. THEY DID A NEAT JOB AND EVERYTHING SEEMS TO BE WORKING PROPERLY.
CATHERINE G.
May 2005
Heating and Air Conditioning Service
SALESPERSON, RICHARD CLARK, WAS FABULOUS, LOW KEY-NO PRESSURE, WHICH IS RARE AND WELCOME. HE KNOWS HIS BUSINESS, AND PROVIDED ME WITH A WEALTH OF INFORMATION ON VARIOUS SYSTEMS AND MANUFACTURERS, WHICH ENABLED ME TO MAKE A SOUND DECISION. PRICE IS IMPORTANT, AND I FEEL THAT I PURCHASED AN EXCEPTIONAL SYSTEM, FOR A REASONABLE PRICE. WARRANTIES AND GUARANTEES, PROVIDED, ARE EXCELLENT. INSTALLATION CREW WAS ON TIME, POLITE, AND IMMACULATE. MINOR PROBLEM WITH A RECONNECTION, WHICH WAS RECTIFIED IMMEDIATELY UPON DISCOVERY, ON A SUNDAY MORNING! THE VARIABLE SPEED MOTOR WAS MAKING NOISE, WHICH COULD NOT BE RECTIFIED WITH A SERVICE CALL. NEW MOTOR WAS ORDERED AND REPLACED WITHIN ONE WEEK. THIS IS A FIRM WHICH OFFERS EXCEPTIONAL CUSTOMER SERVICE. OVERALL VERY SATISFIED AND I WOULD HIGHLY RECOMMEND TO OTHERS.
SARA P.
Aug 2004
Heating and Air Conditioning Service
I HAD MADE AN APPOINTMENT TO HAVE BOTH OUR AIR CONDITIONER AND FURNACE SERVICED (FOR A YEARLY CHECK-UP). SINCE THERE WERE TWO ITEMS TO BE CHECKED, THERE WERE NO OPEN APPOINTMENTS FOR THREE WEEKS (THAT WERE OUTSIDE OF 9-5, AS IT WAS, 4 PM WAS THE LATEST I COULD GET ON A WEEKNIGHT FOR THE TWO HOUR APPOINTMENT). WHEN THE TECHNICIAN ARRIVED, HE EXPLAINED THAT YOU CAN'T REALLY CHECK A FURNACE IN JULY (SINCE IT HAS NOT BEEN USED REGULARLY RECENTLY) SO THE SCHEDULER SHOULD NEVER HAVE MADE THE APPOINTMENT. IT WOULD HAVE BEEN NICE TO KNOW THAT IN ADVANCE SINCE I LEFT WORK EARLY TO MAKE THE APPOINTMENT. HOWEVER, THE TECHNICIAN WAS POLITE, FRIENDLY, AND WE HAVE BEEN HAPPY WITH THE FURNACE AND A/C.
ANDREW C.
Nov 2003
Heating and Air Conditioning Service
SALES FORCE WAS FRIENDLY AND COURTEOUS WITH NO PRESSURE, WHICH I REALLY LIKED IN COMPARISON TO SOME OF THE OTHERS OUT THERE. THE HINT, DON'T WAIT UNTIL A HOT SUMMER DAY TO GET THIS DONE, AS TIME CONSTRAINTS LIMIT CHOICES, AND LIMITS THE ABILITY TO SAY NO TO 'CHANGES' DURING THE INSTALLATION. IF I WOULD HAVE DONE THIS IN APRIL, I WOULD HAVE BEEN MORE INCLINED TO FIGHT FOR MY PLENUM.
DENISE T.
Oct 2003
Heating and Air Conditioning Service
MAKE SURE YOU ASK FOR "EXPERIENCED OR SEASONED" SERVICE PEOPLE. ASK QUESTIONS FOR CLARIFICATION.
Homeowner
May 2001
Heating and Air Conditioning Service
THEY DID WHAT THEY WERE SUPPOSED TO. I LIKE THE WAY THEIR EMPLOYEES TREATED ME.
VERNON B.
May 2001
Heating and Air Conditioning Service
THEY LOST THE FILTER AND THEN ACCUSED ME OF LOSING IT.
Rita S.
May 2001
Heating and Air Conditioning Service
THEY WORK REALLY FAST AND THEY ARE PUNCTUAL.
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
AWE Air Water Energy is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 2:00 PM
Sunday: Closed
AWE Air Water Energy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, AWE Air Water Energy offers free project estimates.
No, AWE Air Water Energy does not offer eco-friendly accreditations.
Yes, AWE Air Water Energy offers a 10% senior discount.
Yes, AWE Air Water Energy offers emergency services.
No, AWE Air Water Energy does not offer warranties.
AWE Air Water Energy offers the following services: Heating & Air Conditioning. Indoor Air Quality. Electrical Repair. New Electric Panels. Surge Protection. Humidifiers. Duct Cleaning. Furnaces. Boilers. Piping.
Chimney Sweeps, plumbing