Approved Pro
AWE Air Water Energy
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Air.Water.Energy offers a trusted, one-call solution for all of your home's vital systems including air conditioning, heating, indoor air quality, electrical & renewable energy needs. Having served the area for over 100 years, this company employs over 50 individuals committed to providing exceptional service. Recognized by their bright yellow trucks and cars, this military veteran-owned business is actively involved in the community. Each year, Air.Water.Energy. supports the Carol Stream Park District's Earth Day celebration. A.W.E. created Healthy Home Month (October) and annually, the company focuses on educating its community and clientele on ways to improve the environment, efficiency of home systems, and how to save money in the process. A member of the Carol Stream Chamber of Commerce, A.W.E.'s employees and leaders also support many nonprofit events including Rockin' for the Troops, The Oakbrook Pink 5k for breast cancer and The Glow Run for Children’s Hospital. Air.Water.Energy. offers senior citizen and military veteran discounts of 10% on product and service. These discounts may not be combined with other offers, have no cash value, and may be changed without notice. Numerous special offers can be found at theawefactor.com, and cost is determined by the job and special financing may be available. Ask for details. Additional DBA's - Hansen Mechanical Inc, Keppner Heating, Air One, Comfort Perfect, Climate Perfect, A Perfect Plumbing Solution, A.W.E. Air Water Energy, Inc.
Business highlights
Emergency services offered
Veteran owned and operated
114 years of experience
Services we offer
Heating & Air Conditioning. Indoor Air Quality. Electrical Repair. New Electric Panels. Surge Protection. Humidifiers. Duct Cleaning. Furnaces. Boilers. Piping.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8536 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 7% | ||
| 2% | ||
| 1% | ||
| 2% |
Showing 1-25 of 536 reviews
Robert L.
Oct 2023
Went very well AWE tech was very knowledgeable and thorough. He answered all my questions completely and resolved my areas of concern including potential sources of ice damming
Response from AWE Air Water Energy
"Thank You for your response. We appreciate having you as a client and we will continue to exceed your expectations... Thank You for being our valued client. Ray"
Debbie T.
Oct 2022
Company was on time and the repair was done promptly
Response from AWE Air Water Energy
"Hi [Member Name Removed]! Thank you so much for your review! Client satisfaction means the world to us. We know that you have many choices when it comes to who you trust with your indoor comfort needs and we thank you for trusting us. You are AWEsome!"
Jeff W.
Aug 2022
Installed new Aprilaire for a reasonable price.
Response from AWE Air Water Energy
"Hi [Member Name Removed]! Thank you for your review! We are so happy to hear of your satisfaction of your new humidifier. WE pride ourselves on being the largest AprilAire dealer in the county so we are able to offer our humidifiers to you at the lowest cost around. We appreciate the trust in us and we THANK YOU for being our Valued Client. Stay AWEsome!"
Debbie T.
Jul 2022
tech came within the next day. Was kept apprised of possible delays for the tech but he arrived within the original time frame given. A new fan was ordered and will be replaced next week. One week beginning to end. Very courteous and fast Customer Service.
Response from AWE Air Water Energy
"Thank you very much for taking the time out of your day to send us your feedback. Client satisfaction means the world to us. We know that you have many choices when it comes to who you trust with your indoor comfort needs and we thank you for trusting us. You are AWEsome!"
Andrew D.
Jun 2022
They were able to send out a tech to repair our AC pretty quickly (within a few days), even though this was during a bout of unusually high temperatures. The tech arrived towards the end of the given arrival window; even though he was still within the window, they called me that day to let me know he would be later rather than earlier, which was nice. The tech diagnosed the issue, and discussed options with me and fixed it (low line refrigerant, possible leak). All that was great, and prices seemed reasonable. The only negative part of the experience is that there was an extra charge to de-ice the frozen interior coils. I could have done that in advance if I knew I was supposed to (the tech seemed surprised I hadn't, or that I wasn't told to). Maybe that's obvious to others, but it's not that big of a deal, just an an annoying extra cost.
Response from AWE Air Water Energy
"Thank you very much for taking the time out of your day to send us your feedback. Client satisfaction means the world to us. We know that you have many choices when it comes to who you trust with your indoor comfort needs and we thank you for trusting us. You are AWEsome!"
Randy P.
May 2022
Appreciated the quick response and immediate scheduling. Good service.
Response from AWE Air Water Energy
"Thank you very much for taking the time out of your day to send us your feedback. Client satisfaction means the world to us. We know that you have many choices when it comes to who you trust with your indoor comfort needs and we thank you for trusting us. You are AWEsome!"
Jeff W.
Apr 2022
Went well. Thank you
Response from AWE Air Water Energy
"Thank you very much for taking the time out of your day to send us your feedback. Client satisfaction means the world to us. We know that you have many choices when it comes to who you trust with your indoor comfort needs and we thank you for trusting us. You are AWEsome!"
Rachel H.
Nov 2021
Good - great to work with
Response from AWE Air Water Energy
"Thank you SO much for taking the time to send in your feedback. We are very happy to hear of your satisfaction. We appreciate you and your continued support. Thanks for being AWEsome!"
Varen R.
Jun 2021
Jon Predny was the service technician, and he was more than perfect. His level of customer care must be taken as a great asset to your organization.
Response from AWE Air Water Energy
"Thank you so much for the feedback, [Member Name Removed]! We work very hard to provide World Class Service and we are so glad it shows! Jon is an asset to our company and I will be sure to pass along your review. Thank you for being a client and we look forward to working with you for many years to come! Stay AWEsome!"
Carol M.
Oct 2020
Very good; professional
Response from AWE Air Water Energy
"Thank you so much for the AWEsome review, [Member Name Removed]! Our clients are our greatest asset and we are so glad it shows! Have an AWEsome weekend!!!!"
Irving J.
Jul 2020
The air conditioner is working fine.
Response from AWE Air Water Energy
"Thank you, so much, for taking the time send in your feedback. We are so happy to hear of your satisfaction. WE thank you for choosing Air. Water. Energy. and for being our Valued Client! Stay AWEsome!"
RAUL M.
Jun 2020
Excellent service and professional
Response from AWE Air Water Energy
"Hi [Member Name Removed]! Thank you so much for your feedback! We are so happy to hear from you! We appreciate you taking the time to let us know how our Team is doing. Thank you for being our Client! You are truly AWEsome!"
Sharon R.
Jun 2020
Honest, straight forward, and kept their appointment.
Response from AWE Air Water Energy
"Hi [Member Name Removed]! We are so glad to hear of your satisfaction! We work hard to live up to our client expectations and we are so glad it shows! Have a great day and Stay AWEsome!"
Don M.
Jun 2020
Company kept upselling me to similar humidifier I had previously installed. Had issues with that type of humidifier and did not want same model. I wanted the manual humidifier offered in deal, but they said there would be additional sheet metal work. Wanted to get refund, but Angies List indicated that I could apply the offer to another service with the same company. Really... Gave up and never redeemed the offer. Lesson learned. Issue happened long time ago. More cautious now on the purchase of special deals.
Response from AWE Air Water Energy
"Good morning, Mr. [Member Name Removed]! Thank you for your feedback. I am sorry that you felt we were trying to upsell you. We recommend the product that applies to your home, The humidifer noted in the ad was for a AA500 manual. If your home is over 1500 square feet, the application of a AA500 wouldn't work for your home. It was also noted in the ad that there is an additional charge for any additional sheet metal work. I am not sure where this miscommunication happened in 2017, but I am sorry it did. If you ever need us in the future, please dont hesitate to call 630-AWESOME."
John H.
May 2020
Ethan came out the same day and fixed the problem. Great friendly service!
Response from AWE Air Water Energy
"Thank you for sending us your feedback. We are very happy to hear of your satisfaction. We appreciate the time it took to let us know how we are doing and we THANK YOU for being our Valued Client. You are AWEsome!"
Thomas A.
May 2020
Very please with service
Response from AWE Air Water Energy
"Thank you so much for taking the time to write a review. Our clients are out biggest asset and we are so glad it shows! Have an AWEsome weekend, stay safe and be well!!!"
Jim A.
Mar 2020
Fantastic
Response from AWE Air Water Energy
"Thank you, so much, for taking the time to send in your review. We appreciate you and THANK YOU for being our Client!"
ROBERT H.
Nov 2019
Got the job done in workman like manner. Explained what was done and why.
Response from AWE Air Water Energy
"Hi [Member Name Removed]! Thank you for sending us your feedback! We are so happy that you found us and trusted us to perform your maintenance. We appreciate your support and we thank you for being our new Client! You are AWEsome!"
ALYSON N.
Nov 2019
Very pleasurable
Response from AWE Air Water Energy
"Hi [Member Name Removed]! Thank you so much for sending in your feedback. We really appreciate your trust in us and we thank you for being our Client!"
George D.
Oct 2019
AWE promptly responded to my work request and kept me informed about my appointment status. Peter came to perform the work. He was very thorough and even discovered that the HVAC contractor on our new home installed 2 furnaces: a current year model as well as a prior year model that was more prone to breakdowns. Provided great information and would definitely hire again. Thanks!
Response from AWE Air Water Energy
"Hi [Member Name Removed]! Thank you for your feedback! We are so happy to hear of your satisfaction! We appreciate you giving us a try! We certainly hope that this is the beginning of a long relationship! Thank you for being our new Client! Have an AWEsome week!"
J W.
Jun 2019
Went well. Techs explained procedure and answered all questions.
Response from AWE Air Water Energy
"Thank you, very much, for sending in your feedback! We are so grateful to hear of your satisfaction with our Company! Thank you for being our Client! Stay AWEsome!"
Oscar S.
May 2019
great xxxxxxxx
Response from AWE Air Water Energy
"Thank you for taking the time to let us know about your humidifier installation. We are happy to hear that we have met your expectations and we thank you for being our Client. You are AWEsome!"
Randy R.
Mar 2019
as planned
Response from AWE Air Water Energy
"Thank you, so much, for your feedback! We are grateful you chose us and we look forward to helping you with any of your indoor comfort needs! Thank you for being our Client!"
Wendy T.
Feb 2019
My husband carefully spelled out his name and our address over the phone, but the office still got both wrong. But besides that, the service tech arrived early after calling us in advance (much appreciated), found that the drain trap was plugged which prevented the unit from moving into the second stage of the heating process, and he cleared it. We're confident that the problem was fixed, and we're pleased with the work he had done. Jim was personable, knowledgeable, and helpful. But for the 20 minutes he was here, and the limited scope of the work that we could see that he had done, we feel that the charge for our drain line flush of $288 was pretty high. We didn't get quotes from other HVAC companies, and we trusted AWE based on Angie's List's reviews, but on reflection, it seems pricey to us. We will nevertheless call them for annual servicing because they are reliable.
Response from AWE Air Water Energy
"We are so sorry for the misspelling of your name. It looks like we have it correct in our system. However, we are very happy to hear of your satisfaction with our services. As for the pricing, we are definitely competitive in our market of reputable companies. We are here for all of your indoor comfort needs, whenever you need us. Also, as you know, signing up on our Member Value Plan gives you many benefits and discounts, as well as priority service. We thank you for becoming our Valued Client! Have an AWEsome day!"
Eric W.
Dec 2018
The plumber came out and fixed the pipes above the water heater. Since the pipe was the hot water, the water heater needed to be drained. I explained that if the water heater is drained it could start leaking and to be aware of that. Well, the pipe was fixed, but the next day the water heater started to leak. I called up the company the next day and explained that the water heater was leaking i gave it a few days to see if it would stop leaking, but it continued to leak. They came back out stating that the plumbing had nothing to do with the water heater leaking, but I stated due to the draining of the water heater it began leaking (It had not leaked before the repair), they charged me another 190.00 to fix the water heater draining even though it was due to their actions, so instead of a 327.00 pipe repair, it is now a 517.00 pipe repair!!!!
Response from AWE Air Water Energy
"We are very sorry to hear of your continued frustration. There are circumstances that happen that, as we understand it and your first invoice states, that are out of our control. We are under the understanding that you did speak a Manager of our Company when our plumber was out there the second time. He did work with you on pricing and gave you a fair discount, due to your frustrations. It is our top priority to help our Clients in frustrating situations, as it seems that we did. If you have any further concerns we would suggest that you call our office and speak to our Service Manager. Thank you for being our Client!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
AWE Air Water Energy is currently rated 4.8 overall out of 5.
AWE Air Water Energy accepts the following forms of payment: CreditCard
Yes, AWE Air Water Energy offers free project estimates.
No, AWE Air Water Energy does not offer eco-friendly accreditations.
No, AWE Air Water Energy does not offer a senior discount.
Yes, AWE Air Water Energy offers emergency services.
No, AWE Air Water Energy does not offer warranties.