Calumet City Plumbing Co., Inc.
About us
Licensed Plumbing Contractor specializing in trench-less water service replacements! No big mess/trench in your front yard! We have the tools necessary to replace that old lead water service with a new copper service! Call us today for a quote!
Business highlights
Services we offer
& locating, Maintenance house plumbing repairs, backflow testing & certification, complete inspection, downspout & replacement, drain cleaning, excavating & new construction., lift station, line jetting televising, pump maintenance & repairs, rodding, swimming pool piping, water loss surveying
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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87% | ||
10% | ||
3% | ||
0% | ||
0% |
"We appreciate you contacting us to help! Thank you!"
"Good afternoon! Thank you for your review! We appreciate the opportunity to service you! Please keep us in mind in the future. Thank you once again."
"Good Afternoon. Thank you for your kind review. We value and appreciate your business. Please keep us in mind in the future. Thanks again !"
"Good Morning [Member name removed], Thank you for your kind review. We value and appreciate your business. Please keep us in mind in the future. Thanks again !"
The most surprising part was that they had to re-do the pitch of the soil pipes going out from our bathroom and kitchen three times to achieve the correct pitch for correct function. I was not expecting that they would be learning on this job with a standard Chicago bungalow.
Things that they promised to do when we walked through the project (such as not throw away the old wash tub we wanted to use for our garden) didn't happen. So, we got a lot of the yeah-yeah-yeah during the planning, but some details we requested didn't happen in the project.
We have one existing hole in the floor they said they would fill in but didn't. One worker complained to me that I had broken off loose concrete before one of the work holes was filled and re-cemented in the basement floor. Yes I did because it was loose and should have been removed initially.
Overall, it took them a year to get to us after they quoted and we said yes. I stuck with them because they are a union shop and their reputation is good. They treated us as if this small residential job was a hassle and I heard more than once "we just have to get this job off of the books."
It may be true with weather extremes, climate change and aging homes that a lot of homeowners are waiting with money in hand to do this kind of work . We were surprised that the wait was this long to begin a job. Perhaps if one is looking for quality work, then one does need to wait for the reputable companies to be available.
In the end, they did deduct $200 for the time it took to re-do the pitch of the plumbing and finish the job correctly. They also reiterated that they stand behind their work and we received a thank you note with a scratch off lottery ticket in it, which was a nice touch. (We could have won the $ to pay for the job right there!)
Yes, I would use them again but I would be more clear and demanding in my timeline and share with them the overall attitude and professionalism that I expect. They are a great, long-tenured local company that I personally want to know and work with.
"Good Morning [member name removed], Thank you for your kind review. We value and appreciate your business. Please keep us in mind in the future. Thanks again !"
1st new water heater failed leaked caused more soaked carpet clean up
2nd water heater installed all good
no adjustment for inconvenience or soaked carpet clean up new padding
installer very good
office inconsiderate
"Good Afternoon Mr.(member name removed), Thank you for your kind review. We value and appreciate your business. Please keep us in mind in the future. Thanks again !"
"Good Afternoon (Member name removed), Thank you for your kind review. We value and appreciate your business. Please keep us in mind in the future. Thanks again !"
"Good Morning [removed members name], Thank you for your kind review. We value and appreciate your business. Please keep us in mind in the future. Thanks again !"
"Good Morning [member name remove] Thank you for your kind review. We value and appreciate your business. Please keep us in mind in the future. Thanks again !"
"Good Morning (removed member name), Thank you for your kind review. We value and appreciate your business. Please keep us in mind in the future. Thanks again !"
"Good Morning (removed member name), Thank you for your kind review. We value and appreciate your business. Please keep us in mind in the future. Thanks again !"
"Good Morning [member name removed], Thank you for your kind review. We value and appreciate your business. Please keep us in mind in the future. Thanks again !"
"Good Morning (removed member name), Thank you for your kind review. We value and appreciate your business. Please keep us in mind in the future. Thanks again !"
"Good Morning [remove member name], Thank you for your kind review. We value and appreciate your business. Please keep us in mind in the future. Thanks again !"
"Good Morning, Thank you for your kind review. We value and appreciate your business. Please keep us in mind in the future. Thanks again !"
"Good Morning [Member name removed], Thank you for your kind review. We value and appreciate your business. Please keep us in mind in the future. Thanks again !"
cleared. The plumber tested the suction several times to gauge the suction force. He then rodded it again and the suction improved to our mutual satisfaction. He installed the new hardware system, a pvc unit that fit much better than the old elbow and pipe system. The new system allows me to easily disconnect it to clean it out. He suggested I could check it periodically about every three months. He gave me an easily understandable lesson on how to disconnect the system clear it if need be and to reconnect it. He then asked for some paper towel and spray cleaner to clean the floor and the area under the sink. The plumber was an excellent craftsman that took pride in his work and resolving the problem correctly. He was professional, personable, and communicated well. He worked quickly and precisely finishing the job in less than an hour. I would recommend Calumet City Plumbing to others and will utilize their services again.
"Good Morning [member name removed], Thank you for your kind review. We value and appreciate your business. Please keep us in mind in the future. Thanks again !"
Licensing
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