Mcginnis Heating & Cooling

From my experience, they're a great company. It's a family business. It was the father that started it and 20 years later, the children have taken over. The children have the place going and they have good quality work. The father passed it on down to the children and it seems that they are carrying on what he started with quality work.

My furnace is over 20 years old. They put the furnace in and has been servicing it ever since. I've never had any problem with my furnace with them. I did have the motor go out and they replaced it and gave me a pretty good price to replace that.

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It went very well, he checked the blower transformer and they all tested ok. This company provides excellent service with a smile.

The AC guy came on time, was competent and courteous, and cleaned up any mess. (See above for details)

I first contacted McGinnis in December after the theft occurred and they provided a quote for a new unit and a security cage. Due to delays with the insurance funds and not wanting to install a unit without a renter in the house, I did not have the work done until May and they honored the original quote. The work was quality, though the lock that was initially installed on the security cage was a standard padlock, which I replaced with a specialty security cage lock which is the only reason I give a B on quality. I though about giving a B on punctuality because they rescheduled at the last second, but they got the work done the next day.

Left a message on the business answering service Sunday evening and their tech Joey was at my home Monday. He checked my furnace (that had stopped putting out heat altogether) and based on the screeching noise that I told him that it was making prior, to not working altogether, he told me my inducer motor needed to be replaced. He quoted me a price and how long it would take to get the motor and replace the old one with a new one. 30/30. He did exactly that, and was nice and polite the whole time. That's what I like about them, they are always a pleasure to do business with.

Two guys came. They were kind, curteous, attentive, and punctual. They answered all my questions and did not try to get me to make unnecessary purchases. I was concerned about them charging an arm and leg, but they did not. They did not take long doing there job either. I plan to use them in the future and refer them to others.

My hot water heater wouldn't stay lit and the guy couldn't find the problem even though he came out twice. Therefore, I ended up going with another company who solved the problem and fixed it. Otherwise, the guy was very professional, polite, and courteous.

Great from start to finish. Very impressed.

Called for an estimate, came within 4 days gave estimate that day, competed work within 10 days. Explained possible rebates and gave paperwork for it.