We opted for Sears' $95 offer for 3 rooms carpet cleaning. But then the add on charges came after the cleaning, extra for the hall and for stain removal brought the total to $149. I asked for the manager to call me. He never did. This is classic bait and switch. Public be warned.

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After chasing the "executives from the Sear corporate", with ZERO response, I have no choice but to write the following review: A. Work was well defined including scope and price! this is not the first time Sears cleaned the vents in my house B. when the team arrived, they have LIED to the tenant saying that Sears had never cleaned the house before and that it is in terrible condition C. They manipulated the tenant ot buy a new Titanium filter that will save the house for ever! No one contacted me as an owner to approve the new buy in spite of me making the reservation and paying for it! D. Apparently, the sears team is out there not only to clean the house BUT to Sell you more things that you may and may not need! E. after the fact I had to chase their local operations manager and his Corporate manager, which didn't respond to me AT ALL after leaving three messages

It was very clean. There were two or three people. It took a half hour.

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The carpet cleaning was fine. However, the cleaners did not put any type of protector/plastic under the feet of the furniture. The feet of the dining room table left rust marks on the carpeting that cannot be removed. In my customer review I told them but they did not offer to come back and try to remove the stains.

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Terrible.  Worst service ever.  Quoted me a rate of $160.  When they came out I was told it would cost me$304.   Classic bait and switch.  After they left I spent 30 minutes mopping up muddy footprints on my wood floors.  When I tried to walk on the carpet to get into bed it was like walking on a wet sponge.  We were afraid the underpayment would rot or mildew. I had to use my Hoover steam vac to get up the excess water. I sucked up two full buckets of filthy dirty water from the carpeting.  I found several stains they missed and used spot shot to get those out. This all took about an hour. The next day I went outside to find a frozen puddle of water with blue fuzz in it in the middle of my driveway where they dumped their cleaning equipment.  

Good! Great price and good job!

They didn’t get all of the stuff out. We eventually get together. I don’t have any problems with those guys.

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Never do business with Sears I I had my air vents cleaned twice. Because they missed a clump of a lot of dust the first time. . The second time they came to take the clump of dust they up sold me air home air purifier which ruined my my air conditioner systey, because they drilled where the anti freeze is ; and it all poured out damaging my basement floor. Sears fixed that. But my air ducts look like fur is growing out of them. So I called again , Sears came out and saw the build of fur of dust . Sears took pictures of all the build up, which looked llike fur, after cleaning it twice supposbly. They said my home is very clean and could not explain Why I had so much dust in my vents. Except to say just some homes have more dust than others in their vents! They would not come back and fix the problem, nor did they care.

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