National Van Lines, Inc. logoApproved Pro
Approved Pro

National Van Lines, Inc.

Out-of-State Moving Service,

About us

We provide full-service cross-country moving, packing, and storage services for all our residential or commercial long-distance moving clients. Whether you need to move across the country or the world, we are the partner you can count on. Contact us or locate an agent for a free quote on any of our moving services. We've moved over one million families and look forward to moving yours!

Business highlights

Se habla espanol
Emergency services offered
96 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.369 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
17%
3
0%
2
1%
1
9%

Filter reviews by service

Showing 1-25 of 69 reviews
Rhonda F.
Oct 2024
0.5
Out-of-State Moving Service
Awful and so much damage! They were never on time. 2 days late. Didn?t communicate! Just awful service. They contract out to others to do their work.
Response from

"We?re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how important clear communication and timeliness are during a move, and we regret that we fell short in your case. To clarify, National Van Lines works with a network of dedicated agents who are part of the National Van Lines family?we do not outsource moves to random third parties. We also own and operate our trucks, which are managed by trained professionals who represent our brand and values. We appreciate your review and will use it to make ourselves better. Your feedback helps us identify areas where we need to improve, and we?re committed to learning from this situation."


Robert G.
Sep 2024
3.5
Yes, I recommend this pro
National Van Lines exceeded my expectations with their reliable and professional moving service. They were prompt, organized, and made sure my furniture and boxes were securely packed and transported. Their teamâ s attention to detail made the entire process incredibly smooth. Highly recommend!
Response from

"Thank you for your wonderful feedback! We're delighted to hear that our team made your move smooth and stress-free. Your recommendation is truly appreciated!"


Paul S.
Sep 2024
5.0
Out-of-State Moving Service
Yes, I recommend this pro
I had a terrible experience with National Van Lines during my recent move. Not only did the crew arrive late, but they also lacked the necessary equipment to handle some of my larger items, leaving me scrambling to figure out how to transport them myself. Several of my belongings were mishandled, resulting in broken dishes and a damaged TV. To make matters worse, my delivery was delayed by over a week without any clear explanation
Response from

"Thank you for sharing your feedback; we'll use it to improve our services. Please reach out to our Claims Team so we can help make this right."


Joe B.
Sep 2024
5.0
Out-of-State Moving Service
Yes, I recommend this pro
My move with National Van Lines was seamless and stress-free. The team arrived on time, worked efficiently, and kept me updated throughout the entire process. They took great care with all my belongings, making the move much easier than I anticipated. Iâ m very pleased with their service!
Response from

"Thank you for your wonderful feedback! We're glad to hear the move was seamless and stress-free for you. It?s great to know our team made the process easier. We appreciate your support!"


Houston F.
Sep 2024
4.0
Yes, I recommend this pro
My move with National Van Lines was a mix of good and bad. The movers were professional and handled my belongings carefully, but they arrived late, which caused some stress. A few items had minor damage, but the company quickly addressed the issue. Overall, the service was decent, but better communication and timeliness would have made the experience smoother.
Response from

"Thank you for your feedback! We're glad our team handled your belongings with care and resolved the issues. We?ll work on improving communication and timeliness to provide an even better experience next time."


Roy G.
Sep 2024
4.0
Yes, I recommend this pro
National Van Lines provided excellent service during my move. From packing to delivery, their attention to detail was impressive. The movers were courteous, efficient, and made sure everything was handled with care. I couldn't have asked for a smoother experience!
Response from

"Thank you for the kind words! We?re thrilled to hear you had a smooth experience and that our team took great care with your move. We appreciate your support!"


William M.
Sep 2024
4.5
Yes, I recommend this pro
My experience with National Van Lines had its ups and downs. While the movers were friendly and professional, there were some organizational issues. The team arrived later than expected, which threw off my plans for the day, and communication during the scheduling process could have been clearer. A few items were slightly scuffed during the move, but nothing major. Despite these challenges, the crew worked hard and was attentive to my concerns, resolving issues quickly. Although the process wasnâ  t perfect, their effort and dedication were appreciated, and Iâ  d consider using them again with some adjustments.
Response from

"Thank you for sharing your experience! We?re sorry for any inconvenience caused but glad to hear our team was attentive and worked hard to resolve issues. We?ll work on improving communication and scheduling for a smoother experience in the future."


Donald B.
Sep 2024
4.0
Yes, I recommend this pro
I couldnâ t be happier with my experience using National Van Lines. What stood out was their flexibility, due to a last-minute schedule change on my end, I had to reschedule the move, and they were incredibly accommodating. The movers remained professional and positive despite the shift, and they handled my belongings with the utmost care. Their attention to detail and willingness to adapt really set them apart. Iâ m grateful for their excellent service and would recommend them to anyone facing a complicated move!
Response from

"Thank you for your fantastic feedback! We?re so glad to hear that our team?s flexibility and professionalism made your move easier despite the schedule change. Your recommendation is greatly appreciated, and we?re here for any future moves you may have. Thanks again for choosing National Van Lines!"


Robert G.
Sep 2024
5.0
Out-of-State Moving Service
Yes, I recommend this pro
National Van Lines made my cross-country move a breeze! The movers were incredibly skilled at packing and loading everything securely, and their expertise really showed. They handled my large furniture with ease, and nothing was damaged in transit. What impressed me most was their punctuality and the consistent updates during the move. I felt confident my belongings were in good hands the entire time. Fantastic service from start to finish!
Response from

"Thank you so much for the glowing review! We're delighted to hear that your cross-country move was a breeze. We truly appreciate your kind words and are thrilled to have been part of your move!"


Glen S.
Sep 2024
4.0
Out-of-State Moving Service
Yes, I recommend this pro
I had a fantastic experience with National Van Lines during my move. They were well-organized and took extra care with my fragile items, which I really appreciated. The crew was professional and went above and beyond to make sure everything was delivered safely and on time. Highly satisfied!
Response from

"Thank you for your kind words! We're thrilled to hear that you had such a fantastic experience with National Van Lines. Our team takes pride in handling every move with care, especially when it comes to fragile items. We're glad everything arrived safely and on time. Your satisfaction means a lot to us, and we appreciate your feedback!"


Gary B.
Sep 2024
5.0
Yes, I recommend this pro
I had a great experience with National Van Lines from start to finish. Scheduling was easy, and the customer service team was responsive and helpful. The moving crew arrived on time and worked efficiently while being respectful of my home. I was especially impressed with how smoothly everything was coordinated, and all my items arrived in perfect condition. National Van Lines made what could have been a stressful move feel effortless. I highly recommend their services!
Response from

"Thank you for sharing your fantastic experience! We're delighted to know that everything, from scheduling to the final delivery, went so smoothly. Our team works hard to provide seamless and stress-free moves, so it's great to hear we hit the mark. We appreciate your recommendation and hope to assist you again whenever you need us!"


Robert T.
Sep 2024
4.5
Out-of-State Moving Service
Yes, I recommend this pro
National Van Lines made my recent move hassle-free and efficient. Their staff was friendly, communicative, and worked quickly without compromising on care. The entire experience was organized, and they ensured a seamless transition from start to finish. Would definitely use them again!
Response from

"Thank you so much for sharing your positive experience! We're thrilled to hear that our team made your move hassle-free and efficient. Providing excellent service, clear communication, and careful handling is what we strive for in every move. We truly appreciate your feedback!"


James M.
Sep 2024
4.0
Yes, I recommend this pro
National Van Lines exceeded my expectations! The team was incredibly organized and worked quickly without compromising the safety of my belongings. Communication was clear throughout the entire process, and the crew was courteous and attentive to my specific needs. Moving can be daunting, but they made it seamless and hassle-free. Iâ m extremely satisfied with their service and would definitely use them again!
Response from

"Thank you for sharing your experience! We're delighted to hear that our team exceeded your expectations and made your move seamless and stress-free. Clear communication and careful handling of your belongings are top priorities for us, so it's great to know we delivered on that. We look forward to helping with any future moves!"


Charles T.
Sep 2024
5.0
Out-of-State Moving Service
Yes, I recommend this pro
I hired National Van Lines for my recent home relocation, and they made the entire process hassle-free. The movers were punctual and worked quickly while taking great care of my furniture and fragile items. Their attention to detail and friendly service helped ease the stress of moving. I'd definitely use them again!
Response from

"Thank you so much for your kind words! We're thrilled to hear that your move went smoothly and that our team made the process hassle-free. It's great to know that the care and attention to detail helped ease the stress of moving. We look forward to assisting you with any future moves!"


Paul M.
Sep 2024
4.5
Yes, I recommend this pro
I had a fantastic experience with National Van Lines! The crew was professional, friendly, and handled my move with great care and efficiency. They took extra precautions with my fragile items and made the process smooth and stress-free. Highly recommend!
Response from

"Thank you for taking time to leave us a review. We appreciate all the kind words and recommendation!"


Ernest G.
Sep 2024
4.5
Yes, I recommend this pro
Movers were so hardworking and punctual. They haven't harmed anything. Did a great job and they provided a very nice service. Glad that I shifted to a new house with these movers. Thanks..!!
Response from

"We are delighted to hear that your move went well! Thank you for the review."


Larry M.
Sep 2024
4.5
Yes, I recommend this pro
National Van Lines provided a top-notch service. They were fast and reliable in moving my home from one place to another.
Response from

"Thank you for the kind words. We are delighted to hear that your move wen quickly and smoothly!"


Jonathan C.
Sep 2024
5.0
Out-of-State Moving Service
Yes, I recommend this pro
The service provided by National Van Lines was top notch. I was so happy after the move. Thanks to the company and the manager.
Response from

"Thank you for taking time to leave a review. We are so happy to hear that your move went so well!"


James M.
Sep 2024
4.0
Yes, I recommend this pro
Really quick service by the National Van Lines. The crew and the manager were so nice and they all did a great job. I would be please to recommend this company for any kind of move.
Response from

"Thank you for the recommendation and kind words! We wish you luck at your new location."


Christopher H.
Sep 2024
4.0
Yes, I recommend this pro
I had a smooth and stress-free moving experience with National Van Lines. The team was professional, punctual, and handled all my belongings with great care. Their excellent communication and efficiency made the entire process seamless and worry-free.
Response from

"Thank you for the kind words! We are happy to hear everything went well with your move."


Brandon S.
Sep 2024
4.0
Yes, I recommend this pro
I recently used National Van Lines to help my parents downsize from their long-time home into a smaller condo. The movers were patient and considerate, carefully handling sentimental items and setting up the new place just as requested. Their professionalism made a potentially emotional day much easier.
Response from

"We are delighted to hear that your parents move went smoothly! Thank you for choosing National Van Lines!"


Robert G.
Sep 2024
4.5
Yes, I recommend this pro
My experience with National Van Lines was positive overall, thanks to their friendly and attentive staff. They were quick to respond to my questions and provided helpful updates throughout the moving process. A few minor issues arose, but their customer service team was proactive in resolving them, which I appreciated. I'd consider using them again for future moves.
Response from

"Thank you for taking time to write us a review. We are so happy to know we were able to provide a stress-free move!"


Manuel S.
Sep 2024
4.5
Yes, I recommend this pro
I chose National Van Lines to move my home after a friendâ s recommendation, and Iâ m glad I did. The team arrived on time and handled a tricky move with lots of stairs and tight corners without any issues. They were well-prepared with all the necessary equipment and took extra care with my large furniture. Everything was packed securely, and there wasnâ t a single scratch or dent. Their professionalism and attention to detail really stood out.
Response from

"Thank you for trusting National Van Lines with your move! We're delighted to hear that our team handled the tricky move with ease and ensured your furniture arrived in perfect condition."


Albert O.
Sep 2024
4.5
Yes, I recommend this pro
National Van Lines helped us move our 3-bedroom home to a new city, and they made a potentially stressful situation much easier. The team was courteous and handled all the packing with care, even for our fragile items. We had a few special requests, and they were very accommodating. Everything arrived in great condition, and the pricing was fair. Iâ m happy with the choice we made.
Response from

"Thank you for choosing National Van Lines and for sharing your experience! We're glad to hear that our team made your move easier and handled your items with care. It's wonderful to know that we could accommodate your special requests and that everything arrived safely."


Brian P.
Sep 2024
4.5
We hired National Van Lines for a local move of our 3-bedroom home, and they exceeded our expectations. The crew was incredibly efficient, packing up our house quickly without compromising on safety. They even helped us reassemble furniture at the new place. The pricing was transparent with no hidden fees, making the entire process stress-free. Highly recommend their services!
Response from

"Thank you so much for sharing your positive experience with National Van Lines! We're thrilled to hear that our team exceeded your expectations. Your recommendation means the world to us."

Showing 1-25 of 69

Licensing

Insured

Licensed*

Trade License Number

76628

Trade License Locale

IL

Trade License Expiration

04/30/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

National Van Lines, Inc. is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: 8:00 AM - 12:00 PM Sunday: Closed
National Van Lines, Inc. accepts the following forms of payment: CreditCard
Yes, National Van Lines, Inc. offers free project estimates.
No, National Van Lines, Inc. does not offer eco-friendly accreditations.
No, National Van Lines, Inc. does not offer a senior discount.
Yes, National Van Lines, Inc. offers emergency services.
No, National Van Lines, Inc. does not offer warranties.

Contact Information

2800 W. Roosevelt Road, Broadview, IL 60155

Service Hours

Sunday:Closed
Monday:8:00 AM - 6:00 PM
Tuesday:8:00 AM - 6:00 PM
Wednesday:8:00 AM - 6:00 PM
Thursday:8:00 AM - 6:00 PM
Friday:8:00 AM - 6:00 PM
Saturday:8:00 AM - 12:00 PM
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